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> Reviews of Shift4. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shift4 is a good fit for you!

Source: https://www.softwareadvice.com/online-payment/dollars-on-the-net-profile/reviews

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Shift4 Reviews

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# Shift4 Reviews

## Reviews Summary

## Overall Rating

3.5

* * *

## Ratings Breakdown

5

(65)

4

(5)

3

(3)

2

(5)

1

(36)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

3.4

Value for money

3.5

Functionality

3.7

* * *

### Pros

"Easy and fast setup, no upfront fees, great customer support, handling Uber Eats and door dash at one pos and one printer only,"

"The product is pretty solid when it was working, we went down about every other month and getting it fixed was not an easy process"

"I like how it integrates DoorDash and Uber eats orders directly on my screen and they also offer free online menu as well."

### Cons

"The fees we agreed upon with our rep were not accurate to the actual bill and they have a clause in the contract saying they can adjust fees at any time, to any amount as long as they give a 300 day notice."

"They lure you in with the promise of free terminal software, but they deliberately conceal the monthly fees and the fact that they will lock you into unfair, hidden contract terms buried in fine print. When we attempted to transition away from their service, they refused to honor the time we had already spent on the platform and claimed the agreement auto-renewed—despite us having the equipment for over a year."

"They are a predatory company using deceptive contracts, aggressive billing practices, and borderline fraudulent behavior to trap customers."

* * *

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Shift4 Reviews, Pros and Cons - 2026 Software Advice