--- title: "Dwolla Software Reviews, Demo & Pricing - 2026" description: "Review of Dwolla Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/online-payment/dwolla-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / Dwolla Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/online-payment/dwolla-profile/reviews/)[Alternatives](https://www.softwareadvice.com/online-payment/dwolla-profile/alternatives/) # Dwolla Review Custom quote Free version 1 plan Wondering if Dwolla is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Dwolla 4.3 [(43)](https://www.softwareadvice.com/online-payment/dwolla-profile/reviews/) Pricing Pricing available upon request ### About Dwolla Dwolla offers digital payment technology that helps businesses of all sizes organize, scale and automate account-to-account payments in a secure environment. Dwolla’s payment platform powers billions of dollars for millions of end users every year through ACH, Real-time Payment and Push-to-Debit transfers. With a single API integration, innovations can be released faster and businesses can realize the cash flow advantages of having real-time access to their funds. Dwolla's payment solution was built to meet the digital demands of business today. From implementation and beyond, Dwolla's dedicated support helps businesses help hurdle technical questions, learn best practices and navigate the unknowns that one might experience building a payment solution. Do you work for Dwolla? [Manage this product listing](https://www.g2.com/products/dwolla/claim_requests/new?auto=true) Wondering if Dwolla is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## Dwolla User Interface ## Popular Dwolla Alternatives Main Product Dwolla 4.3 [(43)](https://www.softwareadvice.com/online-payment/dwolla-profile/reviews/) Ratings Breakdown - 3.93Ease of use - 3.90Value for money - 4.24Customer support - 4.07Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26647)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9305)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3381)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.34Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2714)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.36Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3036)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Dwolla Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dwolla Features - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of Dwolla Activity Dashboard Alerts/Notifications API Customizable Branding Data Import/Export Data Security Online Payments Real-Time Data Search/Filter Status Tracking Transaction History ## Dwolla Integrations Slack Integration rated undefined from -1 review Plaid Integration rated undefined from -1 review ## Dwolla User Reviews ## Dwolla customer ratings - Overall rating: 4.3/5 - Total reviews: 43 ### Rating distribution - 5 stars: 25 reviews (58%) - 4 stars: 11 reviews (26%) - 3 stars: 4 reviews (9%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (7%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 3.9/5 - Customer support: 4.2/5 - Functionality: 4.1/5 --- ### It's okay to use it - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Well I use it with my property management software. The rates are okay, tenants set up their accounts and send rent via this portal. So it works for us okay. #### Cons Well, the set up is a bit clunky, and sometimes my tenants don't know how to make it work. But overall it is good. --- ### Dwolla is an incredible platform for ACH Processing - Overall rating: 5/5 - Reviewer: Alexander L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would highly recommend Dwolla for ACH processing. They have a very robust platform and incredible customer support. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Dwolla has superb APIs for processing ACH payments of our customers. They also have the very best customer support. They have rapid turnaround and I know that when I send them a query I will get an immediate answer. I have used their competitors and their customer support was none existent. #### Cons I would like better reporting tools on their site. #### Reasons for switching to Dwolla Customer support and integration APIs. --- ### Dwolla Pay as You Go option has been a nightmare for us. - Overall rating: 1/5 - Reviewer: Richard B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered 90% negative at this point. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Payment facilitation between our clients and their clients. #### Cons I was happy to learn that Dwolla had recently added a “pay as you go” option. This would allow our clients to now send payments to their clients as a referral incentive. We obviously don’t want to spend $2k/mo for their “scale”package as we will gradually be processing more and more payments over time. Therefore we decided to start with the “pay as you” go option and then planned to migrate once we were doing a higher volume of payments. We built out everything required with api’s and learned they needed us to submit an application before we could submit our mobile apps to the apple App Store. We submitted that several weeks ago and needed them to respond on an urgent timeline as our clients had urgent needs for their mobile apps to be released. We have contacted their support with zero response and have let them know of the urgency of the situation and it’s been crickets. (It’s still just sitting in their queue) Anyway, hoping to salvage a relationship here, as we like the functionality. Just incredibly disappointed with the customer service options. #### Vendor response Mr Bitton, Thank you for reaching out to Dwolla and sharing the issues you have experienced. We are sorry that we have failed to connect with you recently and look forward to providing you with a better experience. An account representative has reached out to the email address on file. The Dwolla Team Replied April 2021 --- ### Easy to Integrate and Work With - Overall rating: 5/5 - Reviewer: Mike B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The API services provided by Dwolla have been reliable. In the 3 years we have used them since going live we have not had any major system issues and have had no downtime in our solutions due to any service outages from Dwolla #### Cons No major cons. We had a challenging and new use case for them to implement and didn't have any major issues when deploying --- ### Great software, great API, marred by mixed quality customer service - Overall rating: 4/5 - Reviewer: Aalok S. - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience is good. Using Dwolla as a system for sending and receiving automated payments via ACH is the primary goal and purpose. Having implemented the API, we have achieved those goals. Also having our customers go through verification and becoming verified customer records solves a major point for us as well. That said, the negative points come into play when something goes awry and you need support, or someone to talk to, and the only thing you can do is put a message in the slack channel and wait ... #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros There are many things about the system that are great. The API and the documentation are excellent. The API is extremely robust, and the platform itself is easily navigable to perform actions manually. The ability to vet users by creating verified customer records is excellent as well. The initial sales conversation is great as well, and pretty much all expectations are answered. Even afterwards, having dedicated account managers and a dedicated slack channel are great. #### Cons Getting through the legal review is an arduous process. Afterwards, support through the slack channel is a bit slow. There is no phone based support. After the phone conversations with sales, you cannot call them back for support. There is no phone based customer support. There is no phone based technical support. --- ### Customer Support has room for improvement - Overall rating: 4/5 - Reviewer: Micah D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The support team is not very cooperative. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros We are a fan of all the services that Dwolla provides. #### Cons The customer support process could be improved. It would be nice to see a list of issues we have reported in the past. I have reported some serious issues in the past, where the support rep has told me that everything is working as normal, when in fact there were issues. It seems that the average Dwolla support rep is not very interested in providing support. It is time consuming to explain how Dwolla works to a Dwolla rep. --- ### Saved me a ton of time! - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was spending a ton of time issuing payments to our customers each week. We needed a solution that would integrate easily into our existing flow and Dwolla fit the bill. It was easy to implement and our customers are enjoying a more streamlined process for receiving their payments. Dwolla has also provided us with a more flexible payout timeline as customers are requesting their payouts rather than me issuing them on a predefined timeline. We are seeing balances sit for longer periods of time as customers wait for a higher balance prior to requesting a payout. This is a win-win for both sides. #### Cons Most of our customers have not heard about Dwolla so it has taken a bit of educating them to ensure the payment process is safe and secure. --- ### User Experience - Overall rating: 4/5 - Reviewer: Brittany M. - Verified reviewer: Yes - Industry: Farming - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Dwolla does what we need right now and has been great with supporting our business transactions; however, I do worry about scaling with Dwolla's limited external user support. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like how Dwolla interfaces with our platform and streamlines our payment process for customers. #### Cons The verification process can take awhile and if there's an issue with user's verification (i.e. blurry document image, mismatched information, etc.) Dwolla doesn't notify the the user and help explain the issue. There's still a lot involvement on our side (as Dwolla's customer) to look into the issue, troubleshoot it and help the user make the correction). Overall, Dwolla doesn't really account for user errors. I'm hoping this functionality is in Dwolla's product roadmap, because I can't imagine scaling our business using Dwolla with it's current functionality . Also, the micro deposit verification method and time it takes to transact a payment from one customer to another seems too long when there is clearly the technology with other products to do even instant payments. Any way to tighten this window would be ideal. --- ### Dwolla - Overall rating: 4/5 - Reviewer: Joe G. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The ease of integration matched with the low cost to process multiple ACH payments twice a week make this a great product. #### Cons The inability to process IAT or international payments. --- ### Excellent Software - Overall rating: 5/5 - Reviewer: Richard M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use. User interface is great and very intuitive. Customer service is very helpful and responsive as well #### Cons Initial implementation with our system was a tedious process but that is usually the case with financial software like this --- Showing 1 - 10 of 43 Reviews [See All Reviews](https://www.softwareadvice.com/online-payment/dwolla-profile/reviews/) ## Dwolla Popular Comparisons [PayPal vs Dwolla](https://www.softwareadvice.com/online-payment/dwolla-profile/vs/paypal/)[Venmo vs Dwolla](https://www.softwareadvice.com/online-payment/dwolla-profile/vs/venmo/)[Stripe vs Dwolla](https://www.softwareadvice.com/compare/49509-Stripe/vs/77991-dwolla/)[Square Payments vs Dwolla](https://www.softwareadvice.com/online-payment/dwolla-profile/vs/square-payments/) [Compare All Alternatives](https://www.softwareadvice.com/online-payment/dwolla-profile/alternatives/) ## Other Top Recommended Payment Processing Software [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26647) Recently recommended **0** times [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) **4.5** (20681) Recently recommended **0** times [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) **4.7** (9305) Recently recommended **0** times [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) **4.3** (8525) Recently recommended **0** times Stuck Between Options? 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