---
title: "EVO Payments Software Reviews, Demo & Pricing - 2026"
description: "Review of EVO Payments Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/online-payment/evo-payments-profile/"
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---

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EVO Payments

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Overview

[Reviews](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/)[Alternatives](https://www.softwareadvice.com/online-payment/evo-payments-profile/alternatives/)

# EVO Payments Review

Custom quote 1 plan

Wondering if EVO Payments is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

EVO Payments

1.6

[(27)](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/)

Pricing

Pricing available upon request

### About EVO Payments

EVO offers scalable payment processing solutions for SMBs, B2B merchants, and other types of businesses. EVO's comprehensive suite is designed to accept all types of payments in-store, online, and via mobile devices. Merchants can use standalone terminals that accept PIN, chip, EMV, magstripe, contactless, plus other payment methods. Additionally, EVO offers payment-related services for merchants and partners.

To help merchants easily accept payments online, this solution offers a Virtual Terminal. Using any internet browser, merchants can process payments by swiping or keying in credit card information via the EVO CT homepage. Additionally, merchants can access customizable data fields, a secure Customer Vault for future processing, financial reporting tools, plus more. EVO offers multiple terminal solutions including NEXGO N5, an Android-based tablet terminal that securely accepts payments using point-to-point encryption.

Pricing information is provided on request by EVO. Support is available via phone and online.

Do you work for EVO Payments? [Manage this product listing](https://www.g2.com/products/evo-payments-international-nodus/claim_requests/new?auto=true)

Wondering if EVO Payments is right for your organization?

Our Payment Processing Software selection experts can help you in 15 minutes or less.

## EVO Payments User Interface

## Popular EVO Payments Alternatives

Main Product

EVO Payments

1.6

[(27)](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/)

Ratings Breakdown

-   1.85Ease of use
-   1.41Value for money
-   1.31Customer support
-   1.74Functionality

Pricing

Available upon request

Get Price

Alternative Product

[PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Venmo](https://www.softwareadvice.com/retail/venmo-profile/)

4.7

[(9309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.75Value for money
-   4.41Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)

4.6

[(3392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.34Value for money
-   4.23Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)

4.7

[(2719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)

Ratings Breakdown

-   4.71Ease of use
-   4.48Value for money
-   4.36Customer support
-   4.62Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3044)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

## EVO Payments Pricing and Plans

EVO Payments has one plan. Basic is custom-priced.

Basic

Contact Vendor for Pricing

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does EVO Payments pricing compare to alternatives?

Explore how EVO Payments's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| EVO Payments1.6[(27)](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/) | Pricing available upon request | Not available | Not available | 1.4 |
| [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) | $0.09 | Not available | Available | 4.5 |
| [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) | Free | Not available | Available | 4.8 |
| [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) | Pricing available upon request | Not available | Not available | 4.3 |
| [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) | Free | Not available | Available | 4.5 |

EVO Payments1.6[(27)](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

1.4

-   [PayPal Payments](https://www.softwareadvice.com/retail/paypal-profile/)4.6[(26,711)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)
    
    * * *
    
    Starting price
    
    $0.09
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Venmo](https://www.softwareadvice.com/retail/venmo-profile/)4.7[(9,309)](https://www.softwareadvice.com/retail/venmo-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.8
    
-   [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/)4.6[(3,392)](https://www.softwareadvice.com/product/49509-Stripe/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/)4.7[(2,719)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    

## EVO Payments Features

-   Popular features found in Payment Processing
    
    ACH Payment Processing
    
    Billing & Invoicing
    
    Debit/Credit Card Processing
    
    In-Person Payments
    
    Mobile Payments
    
    Multi-Currency
    
    Multiple Payment Options
    
    Payment Fraud Prevention
    
    Payment Gateway Integration
    
    PCI Compliance
    
    Recurring/Subscription Billing
    
    Reporting/Analytics
    
-   More features of EVO Payments
    
    Data Security
    
    Online Payments
    

## EVO Payments User Reviews

## EVO Payments customer ratings

- Overall rating: 1.6/5
- Total reviews: 27

### Rating distribution

- 5 stars: 1 reviews (4%)
- 4 stars: 2 reviews (7%)
- 3 stars: 2 reviews (7%)
- 2 stars: 1 reviews (4%)
- 1 star: 21 reviews (78%)

### Secondary ratings

- Ease of use: 1.9/5
- Value for money: 1.4/5
- Customer support: 1.3/5
- Functionality: 1.7/5

---

### Leah’s Evo review

- Overall rating: 4/5
- Reviewer: Leah F.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use, good customer support, reasonable rates and reliable for most of the time! Would recommend

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Payment processing is very easy. At our salon we take almost all transactions through credit cards, so we appreciate the ease of use and easy to read error codes in the event it doesn’t go through, etc.

#### Cons

Sometimes the connection gets lost or something doesn’t go through properly, which leads us to go searching through the batches to figure out what went wrong, however we do have good customer service to help with that.

#### Reasons for switching to EVO Payments

Our software did not support this system at the time

---

### EVO is a pretty standard credit card processor with no standout features.

- Overall rating: 4/5
- Reviewer: Tony T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We needed a credit card processor for the POS component of our system and they were tied into Clean Cloud our CRM and POS system. We chose them because of the terminal pricing and the tie-in with our systems.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

The customer service and onboarding process was excellent. The people were nice, the program for establishing a new account was generous with terminal discounts. The people were just absolutely the friendliest you could hope for.

#### Cons

The reports were difficult to navigate and that was after I finally got into the correct website for that information. I was given two different ways to login and one was not helpful at all and after a call the customer service folks got me where I needed to be for the info but the reports were not as robust as we needed.

#### Reasons for choosing EVO Payments

Pricing.

#### Reasons for switching to EVO Payments

The Revel system while excellent was not the correct system for our industry and had limitations we could not overcome.

---

### Nothing but lies

- Overall rating: 1/5
- Reviewer: Al W.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Terrible customer service, hidden fees, and nothing but lies

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Years ago, they were convenient and OK. I don't think they had much competition back then. But now that they are having competition, they are definitely in the bottom of the barrel

#### Cons

They will charge you for PCI noncompliance even if you host your website through another company like big commerce, and then they will act dumb and charge your account for six months in a row. And you will have to police your account so pay attention

---

### Not for small businesses

- Overall rating: 3/5
- Reviewer: Michael M.
- Verified reviewer: Yes
- Industry: Veterinary
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is poor. I will not be using EVO Payments again. I do not believe it is an appropriate software for busy small business owners.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

EVO payments integrated with my invoicing software. There were sometimes glitches where I would have to independently review transactions on the EVO site. But most often, the integration worked well.

#### Cons

Where do I start. I began to explore options while our business was down due to COVID. I tried another software that had better rates, very transparent pricing and faster delivery to my bank account. During this time, my fees at EVO were still $139 per month whether I used the service or not. So, after examining EVO for my business, I decided to cancel. Canceling was also a very unnecessary process. I had to call and talk to two different people. Then, I had to wait while they read the contract that I signed. Another 10 minutes and the informed me that I agreed to 2 months notice and if I terminated early I would pay a $250 fee. I opted for the $250 especially planned to charge me $139 monthly anyway. Then I had to write a letter and restate all of this- which I did. I asked for a confirmation by email which of course I have yet to receive.

#### Reasons for switching to EVO Payments

transparent and reasonable rates, quick deposits.

---

### Deceptive and Sneaky Charges

- Overall rating: 1/5
- Reviewer: Trevor O.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 2-10 employees
- Product usage: Used other for less than 2 years
- Reviewed: January 2021
- Review source details: This review was submitted organically. No incentive was offered

Awful. They will be deceptive and make it nearly impossible to cancel. Be careful using Evo Payments. Look at your contract very closely and make sure to keep an eye on the added charges.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I was forced to use EVO because it was the only processor for our old POS.

#### Cons

They are not a trustworthy company to work with. They are terrible at responding and will make it difficult to cancel.

#### Reasons for choosing EVO Payments

I was forced to use EVO because it was the only processor for our old POS.

---

### Feeling robbed

- Overall rating: 1/5
- Reviewer: Maria M.
- Verified reviewer: Yes
- Industry: Performing Arts
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

Fees, fees, Charged me $495 early cancelation for 14 years.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

None. Business owners beware. Let me know when the class action begins.

#### Cons

Totally screwed over. I have absolutely nothing nice to say.

---

### Stealing money on my bank account

- Overall rating: 1/5
- Reviewer: Dieudonne N.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

I got so bad experience with Evo because they cheated me a lot by taken my money of the bank account because the location I closed was connected to the same bank account.I never got any warning or reminder about what they were charging me. WhennI asked they said never called to let us know if you closed the store. The rep asked if I want to close the account,but the next billing payment I saw a withdrawal more.money than ever paid when the store was opened. I called againbtheybsaid the closure was still in process. After two days I called again Sano rep.said will close then.but wosrr Cas scenario the next day when I checked my bank account they had taken $495 0n August 8th whereas on August 1st they taken $313. Before that since I closedbthe store in April they never stopped withdrawing money pretending that they didn't know I closed

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

Scanning cards for approved cards.Some card that have option of scanning ,payment can be without chipping or shipping them

#### Cons

Pricing ,communication with us.withdrawing money from bank account for extra hidden fees .When I closed the store I stared getting more changes than when I was using the machine.

---

### Owner of the company

- Overall rating: 1/5
- Reviewer: Marinko M.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with this company was pure disappointment. From start to finish, nothing went right. The customer service was unprofessional, and the quality of the service provided was far below what I expected. I left feeling frustrated and dissatisfied. I would not recommend this business to anyone.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

I had the worst customer service experience with this company. The staff didn't care about helping customers. They were rude, dismissive, and completely unprofessional. No one seemed interested in answering my questions or providing any assistance. The lack of communication made the whole experience frustrating and disappointing. I would not recommend to no one. -

#### Cons

I was really disappointed with both the customer service and the actual service provided by this company. The staff was unhelpful and seemed uninterested in addressing my concerns. To make matters worse, the service itself was subpar and didn't meet my expectations. Overall, it was a very frustrating experience, and I would not recommend them.

---

### Terrible company, unless you want to be bent over daily.

- Overall rating: 1/5
- Reviewer: Troy D.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495. Never use this company

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing, they will screw you every way that they can

#### Cons

They were charging me 6.4% of my sales though they told me their system used the lowest rates per card. Then to cancel they charge you $495.

---

### Very bad customer service with massive rate hikes as they wish.

- Overall rating: 1/5
- Reviewer: Wakid H.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

I talked to customer service but they don’t do anything beside telling me the notes were in your statements.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

They promised us will not change the rate which we liked.

#### Cons

They held our deposits for 24 days because they claimed we didn’t close our report correctly. Then after two years they jacked up our rate by 30% claiming we didn’t do the PCI compliant questioners. But even after we did, they refused to reset the rates back stealing over $6000 of added fees over 3-4 months time.

---

Showing 1 - 10 of 27 Reviews

[See All Reviews](https://www.softwareadvice.com/online-payment/evo-payments-profile/reviews/)

## EVO Payments Popular Comparisons

[PayPal Payments vs EVO Payments](https://www.softwareadvice.com/online-payment/evo-payments-profile/vs/paypal/)[Venmo vs EVO Payments](https://www.softwareadvice.com/online-payment/evo-payments-profile/vs/venmo/)[Stripe Payments vs EVO Payments](https://www.softwareadvice.com/compare/49509-Stripe/vs/118819-evo-payments/)[Square Payments vs EVO Payments](https://www.softwareadvice.com/online-payment/evo-payments-profile/vs/square-payments/)

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