About Fiserv Payment Processing

Fiserv Payment Processing (formerly FirstData) is designed to help businesses manage online payments. The platform comes with various marketing tools which enable enterprises to run custom loyalty programs, marketing campaigns, and offers discounts or reward points to improve customer engagement.

Fiserv Payment Processing includes a gift card functionality, which assists marketers with launching mobile gift card programs, tracking points balance and issuing store credits. The solution offers a host of features such as digital cards, receipt printing, purchase validation, promotional signages, eCommerce stores, multiple payment modes and more. Additionally, it allows businesses to accept payments via checks, smartphones and ACH systems.

Fiserv Payment ...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

15 Reviews of Fiserv Payment Processing

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(5)

5

3 stars

(3)

3

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

August 2018

Dustin from Encompass Medical Group

Verified Reviewer

Company Size: 51-200 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2018

Great Credit Card Payment Solution

This is a great solution to a previous credit card processing option that was being utilized.

Pros

This is extremely easy to use as all it requires is an internet shortcut on the desktop. This makes it really easy for end users as all they have to do is fill in all the customer's information in the blanks and hit submit. It is easy to find previous transactions and keep track of payments. It's easy to print receipts for the customer and payments process very fast.

Cons

When printers mess up it's sometimes a pain to track down a receipt to print it for the customer once the window has been closed. It's also a hassle when a password is forgotten as only an administrator can reset a user's password.

January 2020

mandy from smartpay

Company Size: 201-500 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

January 2020

Payeezy

Pros

This software is userfriendly and easy to navigate. Use this daily to locate charges.

Cons

I have locked myself out of the software before and waited hours to get a representative on the line to reset my password. There has got to be a better way to get a hold of someone.

July 2020

DANIEL from 3D INSURANCE SERVICES

Company Size: 1 employee

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

4.0

Functionality

5.0

July 2020

TOO EXPENSIVE

WHEN I OPENED MY AGENCY I TOOK WHAT EVER THE BANK TOLD ME TO TAKE, I LATER REALIZED THEY WERE CHARGING ME AN INSANE AMOUNT OF FEES AND TO CANCEL SERVICES THERE WAS A LINE IN THE CONTRACT THAT SAID I WOULD HAVE A CANCEL FEE OF 5K. YEAH, THAT ANGERED ME. I AM GLAD THAT IS FAR BEHIND ME.

Pros

IT WAS DIRECT FROM THE BANK, SO ANY DISPUTED CHARGES WOULD BE HANDLED BY THE BANK. AND IT TAKES PRETTY MUCH EVERY CREDIT CARD TYPE. ALSO PRINTED THE RECEIPTS FROM THE MACHINE AND WAS CONNECTED WIRELESS., EXCEPT POWER CORD.

Cons

FIRST DATA WAS VERY EXPENSIVE AND IN REALITY FOR A NEW BUSINESS NOT A GOOD PURCHASE WHEN YOU HAVE TO USE YOUR NEW COMPANIES MONEY WISELY.

July 2017

Jodie from Boulevard Bistro

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

5.0

July 2017

Decent software, bad price.

Pros

Simple to understand and utilize. Not too glitchy, seems to be well programmed. Does what it's supposed to.

Cons

I haven't been very impressed with the price. There's also no flexibility with the lease, and the cost seems excessive. Will probably switch companies as soon as our lease has expired.

October 2018

Jon from Good Ink

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

2.0

Functionality

5.0

October 2018

Lower cost payment processing

Pros

Integrates well with Shopify and can result in lower transaction fees. Lots of options for customization and fine tuning.

Cons

Super difficult to navigate the interface and make changes. Still haven't been able to figure out how to change our business name on statements.