--- title: "Fiserv Software Reviews, Demo & Pricing - 2026" description: "Review of Fiserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/online-payment/fiserv-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / Fiserv Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/online-payment/fiserv-profile/reviews/)[Alternatives](https://www.softwareadvice.com/online-payment/fiserv-profile/alternatives/) # Fiserv Review From $69 1 plan Wondering if Fiserv is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Fiserv 3.6 [(33)](https://www.softwareadvice.com/online-payment/fiserv-profile/reviews/) Pricing Pricing available upon request ### About Fiserv Fiserv (formerly FirstData) offers a payment procession solution to help businesses manage online payments. The platform comes with various marketing tools that enable merchants to run custom loyalty programs, marketing campaigns, and offers discounts or reward points to improve customer engagement. Additionally, Fiserv offers security and fraud prevention tools for financial institutions. Fiserv includes a gift card functionality, which assists marketers with launching mobile gift card programs, tracking points balance and issuing store credits. The solution offers a host of features such as digital cards, receipt printing, purchase validation, promotional signages, eCommerce stores, multiple payment modes and more. Additionally, it allows businesses to accept payments via checks, smartphones and ACH systems. Fiserv enables marketers to gain insight into sales data, market trends and customer spending patterns via analytics to improve customer interactions and run targeted marketing campaigns. Pricing is available on request and support is extended via phone, email and other online measures. Wondering if Fiserv is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## Fiserv User Interface ## Popular Fiserv Alternatives Main Product Fiserv 3.6 [(33)](https://www.softwareadvice.com/online-payment/fiserv-profile/reviews/) Ratings Breakdown - 3.91Ease of use - 2.85Value for money - 3.18Customer support - 3.79Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26620)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9304)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3376)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.34Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2708)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.37Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3033)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Fiserv Pricing and Plans Starting price: $69.00 Free Trial Free Version Basic $69.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Fiserv Features - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of Fiserv Electronic Signature Loyalty Program Online Payments ## Fiserv User Reviews ## Fiserv customer ratings - Overall rating: 3.6/5 - Total reviews: 33 ### Rating distribution - 5 stars: 11 reviews (33%) - 4 stars: 11 reviews (33%) - 3 stars: 4 reviews (12%) - 2 stars: 0 reviews (0%) - 1 star: 7 reviews (21%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 2.9/5 - Customer support: 3.2/5 - Functionality: 3.8/5 --- ### Great Credit card processing - Overall rating: 5/5 - Reviewer: Miguel M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is a big company with great produts and services #### Cons Waiting time is occasions to support take --- ### Fiserv is an Ok Choice for a Mid-Size Bank - Overall rating: 4/5 - Reviewer: Ben S. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered We use Fiserv as our ERP system with general ledger, loans, and deposits. The system performs adequately. It could present its information in an easier-to-use, more valuable format. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is consistent in the way it works and the information is presented across modules. They do provide pretty good customer service. #### Cons There isn't enough trend data presented graphically. It needs a business intelligence and visualization capability. Nearly everything you want to do with the software that is not exactly day-to-day processing requires additional charges which aren't insignificant. --- ### Pros and Cons - Overall rating: 3/5 - Reviewer: Cana K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like Payeezy because it allows you to be paid easily! Rarely are there issues with cards being declined. #### Cons On the other hand, the system does not store the encrypted information in a way that we can set up new donations or charge another donation if requested. New donations are POS, which means we can only change the amount of the recurring donations. Anything new has to be added to the original donation; otherwise, a customer must give their CC info each time. --- ### Great system - Overall rating: 4/5 - Reviewer: Kelsey G. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like Fiserv's system that we are using. I think it has a lot of great features and the navigation and easy of use are great. Again, the version that we have is a bit behind so it can be difficult when trying to do new things or implement certain things, but those few things are minor. For us easy of use is one of the most important features. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy of use for the most part is what I like about it. Fiserv's core systems for financial institutions are very user friendly for front and back office staff. For myself, I can easily create screens and edit existing screens without it being too difficult. #### Cons The version of the software that we have seems to be a bit older unfortunately. This makes certain changes or things that we would like to implement difficult. For somethings in the system it is a one or none where you either give all access or no access. --- ### Sneaky extra charges - Overall rating: 4/5 - Reviewer: Russell C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered When I finally gave up on this service due to glitches and increasing fees and went to a more reliable service with lower fees I was hit with a $110 Closure fee! When I started this service several years ago, I had specifically asked if there was a fee to leave the service and was told that there was no such fee. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It usually worked ok but the connection was poor. #### Cons Poor connection. To receive payments I had to stand outside my practice with the merchant terminal held above my head! #### Reasons for switching to Fiserv At the time ANZ fees were high. The Fiserv option seemed more economical, but fees were gradually increased until they were more expensive that the competitors. --- ### Executive Manager - Overall rating: 1/5 - Reviewer: Richard Z. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Stay away! This company does not care about you or any business owner. They placed a hold on our account because client decided to pay by wire and refunded their credit card. Fiserve placed a hold on all our client funds. We provided them all the information they asked for now they keep telling us "They" will get back to you. Its been over a month and our clients are complaining why their cards are being charged and filing disputes when there is no dispute. Its awful, this company is not able to handle the amount of business they have. And business owners pay with their reputation. Stay away is all I can say. Stay away. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros When we started with them the salesperson was very nice and painted a pretty picture. #### Cons Holding our money hostage due to their lack of staff or care for their customers. --- ### Antiquated Phone Banking options - Maxxar - Overall rating: 3/5 - Reviewer: LISA B. - Verified reviewer: Yes - Industry: Banking - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience with Fiserv is lacking. From the product itself to the client support portal. Although I am sure potential clients wouldn't be looking in to this specific product, however, the lack in support has also been discouraging. Make sure to do your research on products and get references if possible. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The Maxxar software for phone banking is very basic. It makes it easy for the end user to use as there are not many different options to confuse users. Often our user base for this software is not as tech savvy as others, which draws them to utilize this option. #### Cons The Maxxar software that we use is antiquated. There are no fancy features, no voice options, and no potential for this software to be updated. We have had issues with the service being disrupted many of times which results in us having to reset our server to get it to work again. It seems that since there are newer technologies available for this type of software, this product has gone to the wayside. --- ### Worst Company ever - Overall rating: 1/5 - Reviewer: Adrian J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered Terrible,I suffered a $2500 loss one day over 2 Terminals,they offered zero monetary compensation,I called no less that 40 times #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Nothing,the whole experience was frustrating #### Cons Unstable platform,no support,you get put on hold for hours to a call centre in the Phillipines #### Reasons for switching to Fiserv Unsatisfactory service,I should have read the reviews before I signed up. --- ### Great software for taking credit card payments. Super easy to use. - Overall rating: 5/5 - Reviewer: Morgan Y. - Verified reviewer: Yes - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how simple the program is. Its as easy as filling in all the customer's information in the blanks and hitting submit. Its great way for our service techs to collect over the phone. I also like how easy it is to find past transactions; you will never lose track of payments. Our customers really like the email receipt function. They know almost instantly that they were charged the correct amount. #### Cons DO NOT FORGET YOUR PASSWORD. You will get locked out of the system, and if you are not an administrator you cannot reset it. It is a great security feature, but make sure you have your password memorized, and write it down after the program has you change it every few months. --- ### Payeezy - Overall rating: 5/5 - Reviewer: mandy h. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is userfriendly and easy to navigate. Use this daily to locate charges. #### Cons I have locked myself out of the software before and waited hours to get a representative on the line to reset my password. There has got to be a better way to get a hold of someone. --- Showing 1 - 10 of 33 Reviews [See All Reviews](https://www.softwareadvice.com/online-payment/fiserv-profile/reviews/) ## Fiserv Popular Comparisons [PayPal vs Fiserv](https://www.softwareadvice.com/online-payment/fiserv-profile/vs/paypal/)[Venmo vs Fiserv](https://www.softwareadvice.com/online-payment/fiserv-profile/vs/venmo/)[Stripe vs Fiserv](https://www.softwareadvice.com/compare/49509-Stripe/vs/92677-fiserv/)[Square Payments vs Fiserv](https://www.softwareadvice.com/online-payment/fiserv-profile/vs/square-payments/)[Square Point of Sale vs Fiserv](https://www.softwareadvice.com/online-payment/fiserv-profile/vs/square-point-of-sale/)[Cash App vs Fiserv](https://www.softwareadvice.com/mobile-banking/cash-app-profile/vs/fiserv/) [Compare All Alternatives](https://www.softwareadvice.com/online-payment/fiserv-profile/alternatives/) ## Other Top Recommended Payment Processing Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **3** times [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26620) Recently recommended **0** times [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) **4.5** (20672) Recently recommended **0** times [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) **4.7** (9304) Recently recommended **0** times Stuck Between Options? 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