Easy to use and will continue to use it.

It is quick and easy to take payments. I love that it syncs with QuickBooks and Invoice ASAP and I can see who has paid and when. Easy to resend receipts.

Sometimes the system will lag when talking to other programs.

We use Fiserv as our ERP system with general ledger, loans, and deposits. The system performs adequately. It could present its information in an easier-to-use, more valuable format.

It is consistent in the way it works and the information is presented across modules. They do provide pretty good customer service.

There isn't enough trend data presented graphically. It needs a business intelligence and visualization capability. Nearly everything you want to do with the software that is not exactly day-to-day processing requires additional charges which aren't insignificant.

Fiserv and clover POS are same company They are both equally as bad, time-consuming, rude and disparaging Extraordinary long wait times one company will keep you on hold for an hour. The other company will keep you on hold for an hour and a half. After four years of using their services You find out how many better options are out there. My advice is a small business owner just don’t use Clover, or fiserv Save yourself, a lot of money, processing fees, the four different bills you get every month and use a different company. Believe me, you won’t regret it.

At the time it was available And I didn’t know any better

5 1/2 years later and much more business savvy I would not recommend as a matter of fact I can’t imagine a worse business decision, one of the most costly business decisions I’ve ever made and I have an 85% profit margin

Overall I like Fiserv's system that we are using. I think it has a lot of great features and the navigation and easy of use are great. Again, the version that we have is a bit behind so it can be difficult when trying to do new things or implement certain things, but those few things are minor. For us easy of use is one of the most important features.

It's easy of use for the most part is what I like about it. Fiserv's core systems for financial institutions are very user friendly for front and back office staff. For myself, I can easily create screens and edit existing screens without it being too difficult.

The version of the software that we have seems to be a bit older unfortunately. This makes certain changes or things that we would like to implement difficult. For somethings in the system it is a one or none where you either give all access or no access.

When I finally gave up on this service due to glitches and increasing fees and went to a more reliable service with lower fees I was hit with a $110 Closure fee! When I started this service several years ago, I had specifically asked if there was a fee to leave the service and was told that there was no such fee.

It usually worked ok but the connection was poor.

Poor connection. To receive payments I had to stand outside my practice with the merchant terminal held above my head!