IR Transact

RATING:

4.0

(4)
Overview

About IR Transact

Monitor and analyze payment transactions with IR Transact The payments industry is evolving at a rapid rate. Organizations must find a way to effectively manage booming transaction volumes, the shift to cashless payments, new payment schemes and technologies, and higher customer expectations to remain successful in a competitive market. IR's Transact simplifies the complexity of managing modern payments ecosystems by bringing real-time visibility and payment monitoring to your entire environment, including for Card Payments, High Value Payments and Real-Time Payments. Transact gives you the power to uncover unparalleled insights into transactions using analytics, identify trends to help you streamline the payments experience, turn data into intelligence, and assure ...

IR Transact Pricing

Please contact IR for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

IR Transact dashboard
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IR Transact Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

3.5

Functionality

4.5

Most Helpful Reviews for IR Transact

4 Reviews

Fred

Financial Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2021

IR Transact for card transactions

PROS

Adjustable to hold the needed data on Card Transactions, that fit our needs. Easy to expose the generic functions to be used by product specialist, still allowing for few experts to do one off sophisticated things.

CONS

Not anything really that I could point out. Sure always things can improve, but the product does this in it's respective upgrades.

Vendor Response

Hi Fred, Thanks for your great review. We are continually improving our product, so it's great to hear that we've been able to help you with your solution.

Replied September 2021

sudheer

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2021

IR software is nice!!

PROS

It has more features which helps for reporting and tracking our customer ATMs.

CONS

It is bit difficult for us to upgrade or reinstall on new servers.

Vendor Response

Hi Sudheer, We appreciate your feedback and will take this under consideration. Thank you!

Replied May 2021

Goutham

Computer Software, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

IR - Prognosis Review

PROS

Unlike what we have in our environment with customizations, I like the product itself and the ease of integration with the postilion for ATM monitoring.

CONS

Sometimes I feel some of the components with in the product are unstable and not reliable. I've faced issues with collector being crashed frequently. And it might have been fixed with later versions to what we are using in our business environment.

Vendor Response

Hi Goutham, Thanks for your feedback! We are continually improving our product. Our Support portal is available for you to report any bugs and get support - https://www.ir.com/support"

Replied May 2021

Surendar

Financial Services, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2021

IR Transact - Review

Its very good for Non-Stop oriented application monitoring and ACI monitoring.

PROS

Its integration with ACI product and its ease to configure and display custom dashboards.

CONS

For Non-Stop there is some limitations where it does not gives us analytics (like SPLUNK).

Vendor Response

Hi Surendar, Thanks for your feedback! We are continually improving our products and have started building out analytics functionality into our other solutions. Our Support portal is available for you to get support - https://www.ir.com/support

Replied September 2021