About Melio

Melio is an accounts payable solution that helps small businesses manage online payments via bank transfers and debit or credit cards. Key features include payment scheduling, automated data synchronization, reporting, invoicing, payment reminders and more.

Melio enables employees to manually add vendor or billing details and upload documents or invoice images on a unified platform. It allows administrators to invite accountants or team members from different business units, define role-based permissions and control approval workflows to streamline payment processes. Additionally, the centralized dashboard lets accountants view multiple client accounts and track the status of their payments in real-time.

Melio supports in...


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Supported Operating System(s):

65 Reviews of Melio

Average User Ratings

Overall

3.76 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(40)

40

4 stars

(10)

10

3 stars

(1)

1

2 stars

(1)

1

1 stars

(18)

18

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 65 results

December 2020

George from The Ninigret Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great Software

It has been great overall: saves me a lot of time, great price point, and customer service has reached out to me numerous times to tell me about new functions and to check in.

Pros

The ease of use is incredible. I simply drop one of my invoices into the software and generate a check within seconds. So much easier than writing checks by hand. Melio has saved me hours in productivity.

Cons

I would like more integration into Quickbooks. Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.

Reasons for Choosing Melio

Price point and ease of use.

Response from Melio

Replied December 2020

Hi George, thank you so much for this wonderful review and for your important feedback. We are so happy to hear Melio is making your life easier and saving you valuable working hours - it's what we're here for! We will pass your input along to the relevant teams and continue to work to make our service even better. All the best, Team Melio

May 2021

Ryan Rey from A1 Property Management

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Payment Solution that works

Melio has an excellent customer support and resolves any issues quickly.

Pros

We choose this product since it seamlessly integrates with our accounting software. It also allows us to send paper checks without the hassle of printing and mailing them.

Cons

There is nothing really to dislike about the software with how our company is using it right now. I do hope for a much better interface and a more informative dashboard in the future.

Reasons for Choosing Melio

Melio integrates with our accounting software

Reasons for Switching to Melio

It is integrated with our accounting software. No need to re-enter vendor information on Melio.

Response from Melio

Replied May 2021

Hi Ryan, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

October 2021

Richard from Precision Brake & Wheel

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

A time saver for all small businesses

So far, any issues were an my side, and they corrected any problem in 24 hours.

Pros

Schedule payments in advance, so we are never late, user controls to allow the smaller bills paid that so not require my approval. Side benefit, saves on postage.

Cons

Nothing, much better than any banks bill pay.

Reasons for Choosing Melio

Free Service, unless you use Credit Card, or need same day transfer, and even same day is cheaper than a Wire Fee

Reasons for Switching to Melio

Azlo was Shut Down in March, when I was notified, I started to reach again and found Melio. I guess it was a good thing, Melio is much better

Response from Melio

Replied October 2021

Hi Richard, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. All the best, Team Melio

August 2021

Angelo from AKA WINES LLC

Company Size: 51-200 employees

Industry: Wine and Spirits

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

August 2021

Good for Small Volume Payment Processing

Overall, Melio has provided a great solution for our business to be able to easily send ACH payments to our vendors. This holds the highest value in their product for us. However, time to deploy new features is often far overdue, and leave the platform feeling lacking most of the time.

Pros

Easy setup and deployment, connection with external accounting system began easily.

Cons

Does not provide a great solution for medium-sized operations that need to batch out large quantities of payments or sorting and balancing this data.

Reasons for Choosing Melio

Cost

Response from Melio

Replied September 2021

Hi Angelo, thank you for posting your review. We are very happy to hear Melio you find Melio useful. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio

August 2021

Bouapha from Kos Media

Company Size: 51-200 employees

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Melio is amazing for small businesses

Pros

I think that it syncs seamlessly with quickbooks and it gives us multiple options of how to pay our vendors.

Cons

We can't do stop payments on our own or change payment method. While your customer support is amazing, I'd like do somethings on my own.

Reasons for Switching to Melio

Melio is cheaper for us to use and more convenient. User interface is simple.

Response from Melio

Replied September 2021

Hi Bouapha, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and that our customer support team has been able to assist you. We appreciate your detailed feedback and will take it into account as we continue to improve our product and service. All the best, Team Melio