Melio
About Melio
Melio Pricing
Subscription fee: Free Credit/Debit card transaction fee: 2.9% Bank transfer (ACH): Free Same-day bank transfer: 1% Sending checks (with USPS): Free Expedited check delivery (with FedEx): $20 International USD transfer: $20
Free trial:
Available
Free version:
Available

Most Helpful Reviews for Melio
1 - 5 of 353 Reviews
Alexander
1 employee
Used less than 2 years
OVERALL RATING:
5
Reviewed February 2023
Trustworthy and affordable software
merroudj
Verified reviewer
Computer Networking, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
fast and easy payment processing
At this point in the Melio Payments review, I can honestly say that it's worthwhile to try, particularly given that it's free. For freelancers, accountants, and small enterprises, it's a fantastic financial solution. The latter group may automate their bills or payments and handle all of their customers from a single platform.
PROSA very tidy, straightforward, but effective tool for paying bills and invoices, Payment processing, is quite simple compared to its rivals; it is substantially more productive. This product's flawless integration with our accounting software is why we chose it. Additionally, it eliminates the inconvenience of printing and sending paper checks. Recipient changes of the payment method selected are seamless
CONSImproved phone customer service is something I would like to see no other recommendations now. Vendors are added with their Melio links, and those vendors currently in QuickBooks should automatically connect. Now, when you do that, a new vendor is formed and is not connected to the one that presently exists in QuickBooks. Wishlist: It would be nice if there were an option to send international wire transfers in different currencies. If it is wholly linked with Wave Invoicing, it would be fantastic and allow a free connected workflow.
Carisa
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Melio Simplifies the Payables Proecess
Melio has streamlined our accounting process internally and with our clients. it has given us the ability to work in remote situations and process payments for clients no matter where we are. The payment status and tracking has been key to making sure vendors receive payments and deposit them.
PROSMelio is an easy app to setup. It's integration into the accounting software is key. It is easy to use and customer service can help with any issues like Stop payments or reissuing payments which saves time on the payables side. It is a benefit that vendors can receive ACH or Checks all with a click of a button!
CONSThe cost per check can be a con of the product, since we went from using it on its inception it was an inconvenience to have to start paying a fee per payment. however the application is still less expensive than the alternative products. The process time is a bit slow, you have to anticipate about 7 business days before payment is received by a vendor.
Reason for choosing Melio
The cost, bill.com carries a monthly subscription fee that is quite high.
Vendor Response
Hi Carisa, thank you for sharing this review. We're happy to hear Melio has simplified the accounts payable process for your business. We'll be sure to pass this feedback along to our team. Best, Team Melio
Replied May 2023
Rachel
Verified reviewer
Accounting, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
No Protection Against Fraud
I am being sued for negligence because I used Melio for a client whose account was hacked. Client's position is that I should have known Melio did not provide any protections.
PROSI liked Melio user interface - not much benefit when thousands of dollars are stolen.
CONSMelio does not protect its users against fraud. Their position is that it is your own fault if your account gets hacked.
Vendor Response
Hi Rachel, we see our compliance and support teams have been in touch via email in attempt to resolve this issue. Pursuant to Melio's terms of service, customers are responsible for all activity that occurs in association with their Melio account and are responsible for safeguarding their password and other authentication details. In this case, Melio has attempted in good faith to recover the funds, but these efforts have unfortunately not been successful. Melio cannot guarantee a specific outcome and cannot guarantee the restitution of lost funds in the case of fraud. We do apologize for any hardship faced here and as noted via email, we are here to assist. Best, Team Melio
Replied April 2023
Marilyn
Accounting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
GameChanger for my Firm & Clients
Love Melio, I switched from bill.com and which I had changed sooner
PROSI love that Melio’s interface is very user friendly, syncs with QBO, I can complete payments to any vendor or contractor with the click of a button, it’s inexpensive, payments are received timely, there are multiple payment options.
CONSThe ACH feature could be quicker is my only suggestion for improvement
Reasons for switching to Melio
Too pricey
Vendor Response
Hi Marilyn, thank you for taking the time to share this wonderful review. We are glad to know you're finding Melio easy to use and helpful for you business. Thank you for the payment ETA feedback, we'll be sure to pass it along. Best, Team Melio
Replied May 2023