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Web browser (OS agnostic)About GoToBilling Invoicing
OmniFund is a cloud-based PCI-compliant online payment processing solution designed for small and midsize companies. It offers card payments, invoicing, recurring payments and reporting functionalities within a suite.
OmniFund features Automated Clearing House (ACH) integration, which allows users to connect their cards from different providers such as Visa and MasterCard for processing and verification of credit card information.
OmniFund also features fraud detection, which alerts users as soon as the signs of fraud are identified. The parameters for fraud evaluation include keystrokes, speed of data entry, customer information and credit history. The solution also offers developer tools such as Ruby, REST, SOAP, PHP an...
114 Reviews of GoToBilling Invoicing
Average User Ratings
Overall
4.66 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
January 2018
Christopher from Alterra Home Loans
Verified Reviewer
Company Size: 501-1,000 employees
Industry: Banking
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2018
Omni is very quick to respond, they are very professional and courteous.
This allows our customers an option to pay online when they preciously didn't have that.
Pros
It is very simple to use and easy to navigate. I like the reports that are provided and the notifications that you received when payments are made or rejected.
Cons
You can't prevent payments from being made to you. So if you no longer have a customers account, you can't provide that information so when a customer tries to make a payment on that account it would advise them they can't accept or to call their company.
Response from OmniFund
Replied January 2018
Hello Christopher, Thanks for the review! You are correct that we cannot prevent a customer from making a payment on the hosted payment page as we do not have access to your databases to know a customer¿s status. However, we can work with your team to show you how you can accomplish this from your payment landing page. We will contact you directly to show you how this can be done. Thanks!
January 2021
Holli from Woodlands Medical Specialists
Company Size: 201-500 employees
Industry: Medical Practice
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Very user friendly and great customer support
OmniFund has amazing customer support. Any time I have an issue I can open a support ticket and I get an immediate response and resolution.
Pros
I love how user friendly this software is. It is super quick and easy to set up new users as well.
Cons
The only con I have is that this software does not integrate with our current practice management system. I would love it if we could integrate that and have the payments taken post automatically into the practice management system.
Reasons for Switching to GoToBilling Invoicing
costs
May 2018
Gwen from Virginia Cancer Specialists
Company Size: 51-200 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
3.0
May 2018
Not easy to learn, difficult if you have a question or problem
Pros
I like the fact that we can process our payments daily. I really don't know the value for the money because I don't know how much we paid for it.
Cons
Attempted to contact customer service and got no reply. Not easy to learn and no tutorial found. As long as we just need to process payments its okay but anything out of the norm, there is a problem.
Response from OmniFund
Replied May 2018
Hello Gwen. Thank you for the feedback. We have attempted to contact you and hope we can resolve your issues soon. We have researched this and cannot find any requests for support through the email, phone or support desk channels and want to make sure you are contacting the correct entities.
January 2021
Lisa from Accounting Plus, Inc.
Company Size: 11-50 employees
Industry: Accounting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
January 2021
Love this product
I love this program the convenience of setting up accounts, scheduling payments as work is completed or creating reoccurring payments for our monthly set rate clients assures we are paid for our services timely. Thanks to [SENSITIVE CONTENT HIDDEN] and her assistance we now have OmniFund linked to our Website allowing our clients to payment 24/7.
Pros
It is easy to use and I like all the filters to find what I am looking for. The e-mail notifications are nice when a ACH declines also to be sure we are alerted. The customer service is OUTSTANDING!!!
Cons
Overall I don't have any dislikes, when we have a ACH decline having to look back 5 days to find it could be simplified with being about to double click on the Home page and that transaction come up.
Reasons for Choosing GoToBilling Invoicing
We were a user of Imagine Time and were introduced to this product.
October 2020
Lori from Safe Home Pro, Inc.
Company Size: 51-200 employees
Industry: Construction
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
1.0
Customer support
5.0
Functionality
5.0
October 2020
Enjoying OmniFund!!
It's a quick and fast way to bill our clients. Very straight forward and easy to use!
Pros
Easy to use. I like that the password has to change every 3 months for security reasons and I like how it's easy to void a payment if you accidentally billed the wrong person or the wrong credit card or the wrong amount. LOL. Whew! I like how the program saves name and credit card numbers so you don't have to type them in each time. It's also nice to look at transactions that have occurred and separate it by a date search or a name search. We were able to customize it so we can type in reference codes that make sense to us.
Cons
Can't think of anything right now. I have had no problems using it.
