OmniFund is a cloud-based PCI-compliant online payment processing solution designed for small and midsize companies. It offers card payments, invoicing, recurring payments and reporting functionalities within a suite.

OmniFund features Automated Clearing House (ACH) integration, which allows users to connect their cards from different providers such as Visa and MasterCard for processing and verification of credit card information.

OmniFund also features fraud detection, which alerts users as soon as the signs of fraud are identified. The parameters for fraud evaluation include keystrokes, speed of data entry, customer information and credit history. The solution also offers developer tools such as Ruby, REST, SOAP, PHP and .NET for building custom applications.

OmniFund features shopping cart integration, allowing users to accept online and credit card payments with the help of the Authorize.net payment portal. The vendor offers online and phone support, as well as a knowledge base.

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Supported Operating System(s):

Web browser (OS agnostic)



79 Reviews of OmniFund

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 79 reviews

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Ralph from Armour Holdings Inc.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

INCREDABLE SERVICE!!!

We wanted a more robust ACH platform for our customers. Omni delivered this better than any other company could and spent time educating us on how this process really works.

Pros

The software it's self is wonderful. the amount of reporting you can pull is truly unmatched by any other ACH platform we have ever worked with. One of the best features is the dashboard. It seems to already be showing you the answers to the questions you have in your head. Wonderful software. But perhaps the best part is the support. The staff is some of the most helpful honest people you can find int eh industry. The representatives have helped tremendously with setting us up correctly and holding our hand while we integrate into the system and start using it.

Cons

I do not really have much to say in this respect. We love everything about it. the one report that I wanted to run but couldn't Stacy built for us. GREAT COMPANY

Review Source: Capterra

Tanya from Knoxville football club

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great value

Pros

Great pricing, great customer service.

Cons

I don’t have the expertise to use all of the capabilities.

Review Source: Capterra

Nichole from Waterfront CPA Group

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

September 2018

Great customer service

I appreciate how quickly Omnifund responds to my concerns. They do not give up until all my questions are answered.

Pros

It works smoothly with my current billing software, Imaginetime AND allows me the ability to accept online payments from customers

Cons

It's one more step I have to monitor in the billing process.

Review Source: Capterra

Kwame from Premier Vet Alliance

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Omnifund, a simple way to manage your online payment collections

Our web-based application interfaces with Omnifund through APIs. Customer accounts are managed in our application and recurring credit card payments are set up and managed in Omnifund. Our application and Omnifund works seamlessly together thanks to the efficient Omnifund APIs.

Pros

The application is very simple and straight to the point. It allows users to achieve their goal of setting up a customer and collecting payment in few simple steps. User can easily edit a pending transaction and process immediately or add to a batch. The transaction reports are also very detailed displaying all required information about the transaction, and also grouping them under card types; transaction statuses; counts; etc.

Cons

The application does not allow user to cancel a transaction. A transaction can only be deleted which is not what user may want. When a transaction is deleted, all audit trail is lost which is not appropriate. It is necessary that user has the option to cancel a transaction and the transaction will remain in the transactions log with status of Cancelled. The notes field can also be used to capture the reason for the cancellation.

Another issue is where the same transaction amount is refunded to the same customer at short intervals, the logs in Omnifund indicates that both transactions were processed successful but in actual fact only one transaction went through. This causes confusion between mechant and customer as Omnifund records indicates refund as successful but customer never received it.

Review Source: Capterra

Jennifer from Compass Oncology

Ease-of-use

Customer support

Functionality

July 2018

Had a transaction screen that kept jumping back to the top of pg. after click on Actions Menu.

Pros

Very user friendly. Excellent & quick response from customer support. Willingness to "fix" even a small issue & is usually completed within 30 minutes or less.

Cons

Not much to add here, but maybe how the customer fields populate in the customer module. i.e. phone #'s don't put dashes in. Doesn't look as good for receipt printout to customer.

Review Source: Capterra

Response: OmniFund, GoBilling

July 2018

Thanks for the positive review. We will pass your comments along to the development team about customer fields.

Siri from Spott, Lucey & Wall, Inc.

Ease-of-use

Value for money

Customer support

Functionality

May 2018

I find the program to be very user friendly and I am happy with the product.

Pros

I don't have to go through several clicks to search for what I need. I like how organized my clients list is. I feel the site is very secure for my customers.

Cons

Can't think of one at this time.

Review Source: Capterra

Response: OmniFund, GoBilling

May 2018

Thanks for the positive review!

Gwen from Virginia Cancer Specialists

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Not easy to learn, difficult if you have a question or problem

Pros

I like the fact that we can process our payments daily. I really don't know the value for the money because I don't know how much we paid for it.

Cons

Attempted to contact customer service and got no reply. Not easy to learn and no tutorial found. As long as we just need to process payments its okay but anything out of the norm, there is a problem.

Review Source: Capterra

Response: OmniFund, GoBilling

May 2018

Hello Gwen. Thank you for the feedback. We have attempted to contact you and hope we can resolve your issues soon. We have researched this and cannot find any requests for support through the email, phone or support desk channels and want to make sure you are contacting the correct entities.

John from Engineered Components, Inc

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Ease of use. easy to look up past history of customer

Pros

Ease of use and navigation. Easy to look up past history of customer.
New customers setup is quick and easy.
Daily report emailed and available next morning.
Staff happy about usage.

Cons

When entering data sometimes the tab key skips over the next block.
In general all staff have little issues with this software.

Review Source: Capterra

David from Schneyer Financial Services

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Have had good experience with using this credit card billing service.

Pros

It is relatively easy to use, and the payments get processed within a day or two, which is important.

Cons

I suppose it would be better if there were less fees, and wish it was cheaper to accept American Express.

Review Source: Capterra

leslie from arizona oncology

Ease-of-use

Value for money

Customer support

Functionality

April 2018

good

Pros

very good. very easy to use..

Cons

the system signs us out a lot. so every few minutes, we have to sign back in. the card reader sometimes has a hard time reading cards. sometimes checks are still pending at end of day, so we don't balance

Review Source: Capterra

Aime from Skagit Radiology Inc

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Made simple

Pros

Not complicated to learn or work with, cons the business I work for has a few different business and having to sign in individual to each one sometimes becomes a hassle but other that that it is a great program not to complicated in processing payments or setting up

Cons

The individual sign in's to each business I would say since the business that I work for has a few different business kind of have to remind myself to make sure I am in the correct one has happen many times that a payment is take in the wrong business that is a the only down part.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Hi Aime. Thank you for your review and feedback. We are actively working on a new framework that would allow you to have one login for multiple locations. Currently this is only available to admins but will soon be available for employee IDs as well.

Lisa from Dominion Homeowners Assoc

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Customer service reps at OmniFund are always fast and friendly.

Pros

The daily emails are convenient to do our receipts postings, they always keep us update on changes and upgrades and we have never had a problem with this software.

Cons

We have not had any issues with OmniFund software. There has not been any times that we have received payments that were rejected.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

Terry from Burlington Medical LLC

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Very pleased with the platform and it's ease of use.

Pros

Ease of use and the ability to research and get reports. Never had an issue with the platform at all.

Cons

Nothing that I can think of. The platform runs very well. I've never had any issues with the platform.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

DOLORES from ASSOCIATED STEAM SPECIALTY COMPANY

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Easy to use

ease of use and regulation compliance.

Pros

I like the ability of storing customer credit card information and knowing that it is compliant with regulations. I also like the ability to be able to resend receipts, the ability to search past customer activity, the ability to issue credits directly from the charge transaction.

Cons

I really do not have any dislikes of the software, I guess if I had to have one it would be that you do not know that you have a card that needs an updated expiration date until you process the payment and it is declined.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Hi Delores. Thank you for your review. Someone from our support team will reach out to you and show you how you where to look for the expired card tag when you go to process a transaction.

Allen from Nationwide Payment Systems Inc.

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Great Software - Easy to use !

Pros

Easy to use, multiple users, ACH and Credit Card transactions all in one place - clients can have multiple forms of payment, Customer look up excellent, Customer Data Base excellent, we not only use the software but we resell it.

Cons

Wish it linked up to QuickBooks on line, other then that it is a great software product, we use it for our company and we resell it.

Review Source: Capterra

Kelly from Silvi Concrete

Ease-of-use

Value for money

Customer support

Functionality

April 2018

LOVE IT

Pros

I find this website to be very simple to use. Everyday I use it and never seem to have a problem with it.

Cons

sometimes the website takes a long time to load, but I believe that may be the server. Other then that, I never have a problem.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Hi Kelly. Thank you for your review and feedback. If you ever experience slowness, please report it to support@omnifund.com. We investigate all reports of service issues.

Terra from Mannington Mills

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Easy to use and great customer service!

Pros

The software is easy to use and the site always accessible. I've never had problems with processing transactions.

Cons

The site needs to go mobile. We have to work on split screens and it can be difficult to view information.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Hi Terra. Thank you for the review and feedback. We do offer a mobile application for tablets and smart phones. I hope this helps you with your display issues.

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Nice good product

easy of payment collections

Pros

Easy to use, user friendly, makes sense. Reports at easy to access, close of day is easy. No issues or concerns to report

Cons

I wish that checks were ran live like credit card and debit cards are instead of batching them for the end of the night

Review Source: Capterra

David from Plaid Labs

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Worked as expected

Pros

A client wanted me to implement this payment solution for them. I did. It was relatively easy. It's a good product that I wouldn't have found on my own.

Cons

It could have an easier integration with WooCommerce and WordPress in general. Having a dedicated WooCommerce add on would help greatly.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Thank you for the review and feedback. A WooCommerce plugin is already in development and we hope to have it released by the end of the quarter.

ROSEANN from ACCURATE LIFT TRUCK INC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

With a company that has several users, we can all agree that the site is extremely user friendly.

Pros

This program is extremely easy to follow and always has been efficient and seamless as far as completing a transaction.

Cons

We have not had any issues while working with your program. Honestly while working on site, it is very easy, the flow is perfect and the help line is there to make sure your questions are resolved in a timely manner.

Review Source: Capterra

Response: OmniFund, GoBilling

April 2018

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!


Displaying 1 - 20 of 79 reviews