OmniFund Software

Pros

I don't have to go through several clicks to search for what I need. I like how organized my clients list is. I feel the site is very secure for my customers.

Cons

Can't think of one at this time.

Pros

I like the fact that we can process our payments daily. I really don't know the value for the money because I don't know how much we paid for it.

Cons

Attempted to contact customer service and got no reply. Not easy to learn and no tutorial found. As long as we just need to process payments its okay but anything out of the norm, there is a problem.

Pros

Ease of use and navigation. Easy to look up past history of customer.
New customers setup is quick and easy.
Daily report emailed and available next morning.
Staff happy about usage.

Cons

When entering data sometimes the tab key skips over the next block.
In general all staff have little issues with this software.

Pros

It is relatively easy to use, and the payments get processed within a day or two, which is important.

Cons

I suppose it would be better if there were less fees, and wish it was cheaper to accept American Express.

Pros

very good. very easy to use..

Cons

the system signs us out a lot. so every few minutes, we have to sign back in. the card reader sometimes has a hard time reading cards. sometimes checks are still pending at end of day, so we don't balance

Pros

Not complicated to learn or work with, cons the business I work for has a few different business and having to sign in individual to each one sometimes becomes a hassle but other that that it is a great program not to complicated in processing payments or setting up

Cons

The individual sign in's to each business I would say since the business that I work for has a few different business kind of have to remind myself to make sure I am in the correct one has happen many times that a payment is take in the wrong business that is a the only down part.

Pros

The daily emails are convenient to do our receipts postings, they always keep us update on changes and upgrades and we have never had a problem with this software.

Cons

We have not had any issues with OmniFund software. There has not been any times that we have received payments that were rejected.

Pros

Ease of use and the ability to research and get reports. Never had an issue with the platform at all.

Cons

Nothing that I can think of. The platform runs very well. I've never had any issues with the platform.

ease of use and regulation compliance.

Pros

I like the ability of storing customer credit card information and knowing that it is compliant with regulations. I also like the ability to be able to resend receipts, the ability to search past customer activity, the ability to issue credits directly from the charge transaction.

Cons

I really do not have any dislikes of the software, I guess if I had to have one it would be that you do not know that you have a card that needs an updated expiration date until you process the payment and it is declined.

Pros

Easy to use, multiple users, ACH and Credit Card transactions all in one place - clients can have multiple forms of payment, Customer look up excellent, Customer Data Base excellent, we not only use the software but we resell it.

Cons

Wish it linked up to QuickBooks on line, other then that it is a great software product, we use it for our company and we resell it.

Pros

I find this website to be very simple to use. Everyday I use it and never seem to have a problem with it.

Cons

sometimes the website takes a long time to load, but I believe that may be the server. Other then that, I never have a problem.

Pros

The software is easy to use and the site always accessible. I've never had problems with processing transactions.

Cons

The site needs to go mobile. We have to work on split screens and it can be difficult to view information.

easy of payment collections

Pros

Easy to use, user friendly, makes sense. Reports at easy to access, close of day is easy. No issues or concerns to report

Cons

I wish that checks were ran live like credit card and debit cards are instead of batching them for the end of the night

Pros

A client wanted me to implement this payment solution for them. I did. It was relatively easy. It's a good product that I wouldn't have found on my own.

Cons

It could have an easier integration with WooCommerce and WordPress in general. Having a dedicated WooCommerce add on would help greatly.

Pros

This program is extremely easy to follow and always has been efficient and seamless as far as completing a transaction.

Cons

We have not had any issues while working with your program. Honestly while working on site, it is very easy, the flow is perfect and the help line is there to make sure your questions are resolved in a timely manner.

Pros

It is user friendly. I like that the account numbers on our system are the same numbers used by Omnifund.

Cons

I don't like that it shows refunds as a separate transaction. It would be great if you were able to look at a particular transaction and tell if it had been refunded or not. The biggest change I would like to see is that transactions don't get pended but returned. When they pend, you can't see that an attempt was made once it is corrected or deleted. Also, if pended transactions returned, it could be reported as returned and recorded as such through automated processes. A return code could be used that indicates it was pended versus an actual return. For example, X10 could be used after we have received an R10, meaning Omnifund previously reported that the transaction was not authorized so it wasn't processed.

Pros

This product is easy to use. I can add or change information at any time. A second window pops up when you sign in which I do not understand why. I can sign in fairly quickly.

Cons

It takes too long to clear the bank. I might put a charge through on Thursday or Friday. It doesn't clear until Wednesday.

I would also like to be able to save a standard message to the customer instead of writing it every time...like a Thank you for your business.

On the receipt, I would like to see the Company name as well as the person's name.

Pros

I like the financial reporting. The daily summary that runs over night. We are also able
to batch it before its nightly run.

Cons

Its hard to search on a customers' transactions (only by name). I would like to search by
account number as well.

Offering Auto pay or scheduled monthly payments to our clients with several options of payment has lowered our monthly statements, past due accounts and overall collections.

Pros

Transactions are easy to schedule, adjust, process and locate in OmniFund. The fact that OmniFund sync's with Imagine Time is helpful especially if we need to void or refund a client. I can also monitor what others are processing thru Imagine Time as it happens and assure they did it correctly. I have found the new(er) Alert on the home screen to come in handy allowing me to immediately correct any ACH transaction's that have declined and avoid account and banking issues.

Cons

I have no real Con's after learning the program. Unfortunately, after working with a concerned representative and understanding the exporting process we concluded due to our processing procedures and having multi users in our Imagine Time we are unable to use the exporting feature which for some could be really slick.

Pros

Historically, I can see many times I need to look back so easy to use
the price is right, very user-friendly

Cons

nothing so easy use, easy to teach other too I have used it and taught many no problem The yearly update is the only thing