OmniFund Software


 

OmniFund is a cloud-based PCI-compliant online payment processing solution designed for small and midsize companies. It offers card payments, invoicing, recurring payments and reporting functionalities within a suite.

OmniFund features Automated Clearing House (ACH) integration, which allows users to connect their cards from different providers such as Visa and MasterCard for processing and verification of credit card information.

OmniFund also features fraud detection, which alerts users as soon as the signs of fraud are identified. The parameters for fraud evaluation include keystrokes, speed of data entry, customer information and credit history. The solution also offers developer tools such as Ruby, REST, SOAP, PHP and .NET for building custom applications.

OmniFund features shopping cart integration, allowing users to accept online and credit card payments with the help of the Authorize.net payment portal. The vendor offers online and phone support, as well as a knowledge base.

 

OmniFund - Homepage
 
  • OmniFund - Homepage
    Homepage
Supported Operating System(s):
Web browser (OS agnostic)

75 Reviews of OmniFund

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Siri from Spott, Lucey & Wall, Inc.

May 2018

May 2018

I find the program to be very user friendly and I am happy with the product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I don't have to go through several clicks to search for what I need. I like how organized my clients list is. I feel the site is very secure for my customers.

Cons

Can't think of one at this time.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: May 2018

May 2018

 

Thanks for the positive review!

 

Gwen from Virginia Cancer Specialists
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Not easy to learn, difficult if you have a question or problem

Ease-of-use

Functionality

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Value for Money

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Pros

I like the fact that we can process our payments daily. I really don't know the value for the money because I don't know how much we paid for it.

Cons

Attempted to contact customer service and got no reply. Not easy to learn and no tutorial found. As long as we just need to process payments its okay but anything out of the norm, there is a problem.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: May 2018

May 2018

 

Hello Gwen. Thank you for the feedback. We have attempted to contact you and hope we can resolve your issues soon. We have researched this and cannot find any requests for support through the email, phone or support desk channels and want to make sure you are contacting the correct entities.

 

John from Engineered Components, Inc

April 2018

April 2018

Ease of use. easy to look up past history of customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Ease of use and navigation. Easy to look up past history of customer.
New customers setup is quick and easy.
Daily report emailed and available next morning.
Staff happy about usage.

Cons

When entering data sometimes the tab key skips over the next block.
In general all staff have little issues with this software.

Review Source: Capterra
 

David from Schneyer Financial Services

April 2018

April 2018

Have had good experience with using this credit card billing service.

Ease-of-use

Functionality

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Value for Money

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Pros

It is relatively easy to use, and the payments get processed within a day or two, which is important.

Cons

I suppose it would be better if there were less fees, and wish it was cheaper to accept American Express.

Review Source: Capterra
 

leslie from arizona oncology

April 2018

April 2018

good

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

very good. very easy to use..

Cons

the system signs us out a lot. so every few minutes, we have to sign back in. the card reader sometimes has a hard time reading cards. sometimes checks are still pending at end of day, so we don't balance

Review Source: Capterra
 

Aime from Skagit Radiology Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Made simple

Ease-of-use

Functionality

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Pros

Not complicated to learn or work with, cons the business I work for has a few different business and having to sign in individual to each one sometimes becomes a hassle but other that that it is a great program not to complicated in processing payments or setting up

Cons

The individual sign in's to each business I would say since the business that I work for has a few different business kind of have to remind myself to make sure I am in the correct one has happen many times that a payment is take in the wrong business that is a the only down part.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Aime. Thank you for your review and feedback. We are actively working on a new framework that would allow you to have one login for multiple locations. Currently this is only available to admins but will soon be available for employee IDs as well.

 

Lisa from Dominion Homeowners Assoc
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Customer service reps at OmniFund are always fast and friendly.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

The daily emails are convenient to do our receipts postings, they always keep us update on changes and upgrades and we have never had a problem with this software.

Cons

We have not had any issues with OmniFund software. There has not been any times that we have received payments that were rejected.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

 

Terry from Burlington Medical LLC

April 2018

April 2018

Very pleased with the platform and it's ease of use.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

Ease of use and the ability to research and get reports. Never had an issue with the platform at all.

Cons

Nothing that I can think of. The platform runs very well. I've never had any issues with the platform.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

 

DOLORES from ASSOCIATED STEAM SPECIALTY COMPANY
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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ease of use and regulation compliance.

Pros

I like the ability of storing customer credit card information and knowing that it is compliant with regulations. I also like the ability to be able to resend receipts, the ability to search past customer activity, the ability to issue credits directly from the charge transaction.

Cons

I really do not have any dislikes of the software, I guess if I had to have one it would be that you do not know that you have a card that needs an updated expiration date until you process the payment and it is declined.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Delores. Thank you for your review. Someone from our support team will reach out to you and show you how you where to look for the expired card tag when you go to process a transaction.

 

Allen from Nationwide Payment Systems Inc.

April 2018

April 2018

Great Software - Easy to use !

Ease-of-use

Functionality

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Pros

Easy to use, multiple users, ACH and Credit Card transactions all in one place - clients can have multiple forms of payment, Customer look up excellent, Customer Data Base excellent, we not only use the software but we resell it.

Cons

Wish it linked up to QuickBooks on line, other then that it is a great software product, we use it for our company and we resell it.

Review Source: Capterra
 

Kelly from Silvi Concrete

April 2018

April 2018

LOVE IT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I find this website to be very simple to use. Everyday I use it and never seem to have a problem with it.

Cons

sometimes the website takes a long time to load, but I believe that may be the server. Other then that, I never have a problem.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Kelly. Thank you for your review and feedback. If you ever experience slowness, please report it to support@omnifund.com. We investigate all reports of service issues.

 

Terra from Mannington Mills

April 2018

April 2018

Easy to use and great customer service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The software is easy to use and the site always accessible. I've never had problems with processing transactions.

Cons

The site needs to go mobile. We have to work on split screens and it can be difficult to view information.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Terra. Thank you for the review and feedback. We do offer a mobile application for tablets and smart phones. I hope this helps you with your display issues.

 


April 2018

April 2018

Nice good product

Ease-of-use

Functionality

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Value for Money

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easy of payment collections

Pros

Easy to use, user friendly, makes sense. Reports at easy to access, close of day is easy. No issues or concerns to report

Cons

I wish that checks were ran live like credit card and debit cards are instead of batching them for the end of the night

Review Source: Capterra
 

David from Plaid Labs

April 2018

April 2018

Worked as expected

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

A client wanted me to implement this payment solution for them. I did. It was relatively easy. It's a good product that I wouldn't have found on my own.

Cons

It could have an easier integration with WooCommerce and WordPress in general. Having a dedicated WooCommerce add on would help greatly.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Thank you for the review and feedback. A WooCommerce plugin is already in development and we hope to have it released by the end of the quarter.

 

ROSEANN from ACCURATE LIFT TRUCK INC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

With a company that has several users, we can all agree that the site is extremely user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Pros

This program is extremely easy to follow and always has been efficient and seamless as far as completing a transaction.

Cons

We have not had any issues while working with your program. Honestly while working on site, it is very easy, the flow is perfect and the help line is there to make sure your questions are resolved in a timely manner.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Thanks for the positive review! Please let us know if there is anything we can do to make your experience even better!

 

Jenifer from Crest Financial

April 2018

April 2018

The customer experience at Omnifund is excellent. They respond quickly to our needs and questions.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

It is user friendly. I like that the account numbers on our system are the same numbers used by Omnifund.

Cons

I don't like that it shows refunds as a separate transaction. It would be great if you were able to look at a particular transaction and tell if it had been refunded or not. The biggest change I would like to see is that transactions don't get pended but returned. When they pend, you can't see that an attempt was made once it is corrected or deleted. Also, if pended transactions returned, it could be reported as returned and recorded as such through automated processes. A return code could be used that indicates it was pended versus an actual return. For example, X10 could be used after we have received an R10, meaning Omnifund previously reported that the transaction was not authorized so it wasn't processed.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Jennifer. Thank you for the review and feedback. Some of your wish list is already in the works and some is already available through the APIs. We will be contacting you to go over everything.

 

Shelley from Marquis Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

It is easy to set up future charges. And easy to charge a card

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

This product is easy to use. I can add or change information at any time. A second window pops up when you sign in which I do not understand why. I can sign in fairly quickly.

Cons

It takes too long to clear the bank. I might put a charge through on Thursday or Friday. It doesn't clear until Wednesday.

I would also like to be able to save a standard message to the customer instead of writing it every time...like a Thank you for your business.

On the receipt, I would like to see the Company name as well as the person's name.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hi Shelley. Thank you for the review and feedback. Someone from our support team will reach out to you regarding the settlement time and your your other questions.

 

Cassandra from USONCOLOGY
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

It is a really good tool to work with.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
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Pros

I like the financial reporting. The daily summary that runs over night. We are also able
to batch it before its nightly run.

Cons

Its hard to search on a customers' transactions (only by name). I would like to search by
account number as well.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hello
Cassandra. Thank you for the review and feedback. Someone from our support team will be contacting you to show you where to find the tool you are looking for.

 

Lisa from Accounting Plus, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

After learning how to use it I find it easy to navigate & does want we need if for currently.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Offering Auto pay or scheduled monthly payments to our clients with several options of payment has lowered our monthly statements, past due accounts and overall collections.

Pros

Transactions are easy to schedule, adjust, process and locate in OmniFund. The fact that OmniFund sync's with Imagine Time is helpful especially if we need to void or refund a client. I can also monitor what others are processing thru Imagine Time as it happens and assure they did it correctly. I have found the new(er) Alert on the home screen to come in handy allowing me to immediately correct any ACH transaction's that have declined and avoid account and banking issues.

Cons

I have no real Con's after learning the program. Unfortunately, after working with a concerned representative and understanding the exporting process we concluded due to our processing procedures and having multi users in our Imagine Time we are unable to use the exporting feature which for some could be really slick.

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hello Lisa. Thank you for the review and feedback. If there are any functions you need help with outside of your system's integration, please let us know. If there are any features you feel would be helpful to your system, Imagine Time may be able to help to implement these for you.

 

Joanne from Handi-Hut, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

best CC program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Pros

Historically, I can see many times I need to look back so easy to use
the price is right, very user-friendly

Cons

nothing so easy use, easy to teach other too I have used it and taught many no problem The yearly update is the only thing

Review Source: Capterra

  Response: OmniFund, GoBilling

Date: April 2018

April 2018

 

Hello Joanne. Thank you for the review and feedback. We understand the frustration with the annual PCI qualifications. However, this is done to ensure the highest level of security for your customer's data. We do everything on our end to make this as easy as a process as possible.