All PaidYET Reviews
1-25 of 51 Reviews
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Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
I have had a great experience with PaidYet and no issues!
Seamless Processing of Credit Card Payments and quick turn around time from Credit Card Processing to deposit into my business bank account.
PROSSeamless Credit Card software to process payments for my Small Business. I like the user interface that allows me to accept Credit Card Payments in the office, as well as mobile Credit Card Swipers to process payments.
CONSFor a while, it took several days to receive payments into my business bank account. I had a conversation with a supervisor and got that turn around time minimized to one day. Other than that small hiccup, all is well with this software!
Jennifer
Building Materials, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Love this Software
Absolutely glad we chose to use this system. Our customers LOVE being able to click a link & pay without creating an account. We have more people paying this way than we used to.
PROSThe ease of use of this product is amazing! Not only for me, for someone filling in when I'm out, as well as our customers.
CONSThe LIST feature could be easier. I'd like the search function to work easier, and it doesn't always alphabetize.
Reasons for switching to PaidYET
We were using a regular swipe card machine, which worked intermittingly. Anyone can now run a card from any computer.
Douglas
Newspapers, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed October 2016
Effective but a little slow
Using the software was pretty easy. But we made our payment on October 18th, and our Merchant Services still had no record of the payment on October 25th, so we had to have the bank fax over proof that the bill was paid in order to receive our deposits.
PROSEasy to understand
CONSTook more than a week for our vendor to receive payment. Since our vendor is also our merchant account, they were holding large deposits from our credit card, which mean we had to do a conference call with the bank to substantiate that the money went through our account.
Vendor Response
Thank you for taking the time to send us this feedback. We do really appreciate it. However, the speed at which a merchants payment appears in their account is not determined by PaidYET. We only make it easy for consumers to pay merchants. We do not actually allocate the money to the merchant. That is done between the issuing bank and the business' merchant account. While we sympathize with your problem, this is not a complaint about paidYET and we thoroughly hope that your experience while making the payment was great. Please feel free to rate us based on that experience. Thanks again, The PaidYET Team
Replied October 2016
Anonymous
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
It helps me keep track of customers' billing date & most importantly no recurring billing problems
I can use it anywhere, it works fine with mobile (mostly I use in mobile) and it opens well with not-so-good internet too. Its too easy and saves much time once I get to know it. The first two weeks were confusing, but once you're used to it, it works wonderfully for you.
PROSOf course, the price. It is not very costly and easy to use with the payment link that I can customize per my use. Most of the customers pay via phone, so ewallet facility is helpful to them. The Ewallet is essentially helpful as customer don't submit their card details, etc., and its easy for them. No hidden charges.
CONSThere are a few things that I would list below: 1. Sometimes it takes too much "frustrating" time to process payments. 2. Site on mobile works great, but resolution is poor. 3. I've had some problems with live hat when I use it in smartphone, with iphone it works fine.
Joseph
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2018
This product makes payment process very easy as convenience is guaranteed, presentable with great UI
An amazing software that has made my payments very easy accurate. I like every feature that comes with this software.
PROSFast and very efficient way of making payment. It makes this process easy and enjoyable with receipts being sent to the email in minutes.
CONSIt may occasionally take long to process payment but gerally this is a great product with nothing much to complain about. Kudos to the team that continuously work on this and make improvements each time.
Debi
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Simple. Secure.
Customer service key. Had a question on how to customize the user interface and was immediately shown how to update.
PROSI use this software mostly for outstanding invoices. I send the PaidYet link with the amount due and the customer can pay it easily. We are both notified of the payment immediately and we move on with the rest of our day :)
CONSI honestly love this software. I wish we had it years ago!
Lewis
Marketing and Advertising, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Great product, easy to use and very helpful
Fast and easy, I reached out a couple times for some assistance and I noticed that the response times were always quick and the personnel that I spoke with were particularly helpful
CONSIf I had to pick one I guess it would be the lack f dark theme. Or the fact that the live hat does not load on mobile correctly
Chris
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Very user-friendly, especially for new business owners.
Ease of use when on the go.
PROSI really like the ease of use in processing of Credit Cards. I also like the Paysaber product because of its mobility.
CONSNo Chip feature for the Paysaber Product. Many customers now have the Chip technology on their cards and like the extra added security.
Debi
Events Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Efficiency with One Click
We are able to capture payments in minutes without touching our customers' credit cards! We make it easy for our customers and they pay! PaidYet has increased our ability to receive payments that could otherwise be losses and we are spending little time trying to collect.
PROSSimple, efficient, accurate
Tyler
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Great Software
Paidyet saves mes tons of time by allowing me to save my customers cards on file and charge them every month. It also helps me sleep at night knowing i'm not responsible for safely storing hundreds of credit card numbers for my customers.
PROSCard-on-file feature and the ability for customers to update their cards without me having to bother them.
Lauren
Law Practice, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Paidyet review from a law firm's perspective
We have been using Paidyet for awhile now and it's been the easiest system to use. It is very user friendly for both our clerks and for our clients.
PROSIt is user friendly
CONSWe haven't had any complaints regarding this software.
alex
Accounting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Easy payments!
It has save my time
PROSPaidYet software was pretty straightforward, easy to use and had great reporting features This site is wonderful to navigate and easy to use! No fees or "convenience" charges. I was surprised how well it all worked out.
Jason
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Great Choice for Getting Paid
Our company has been using Paidyet for over a year now and we have to say we're impressed. Several of our clients have commented on how they find PaidYet easy to use. Our customers can save their payment information in the PaidYet system and when we send out invoices they can login and pay or simply setup PaidYet to auto debt their accounts. We have seen a decrease in the amount of time it takes to get paid. Another nice feature is PaidYet provides a hosted payment page so we don't have to worry about accepting billing information on our website which can be a real headache. We are very happy with PaidYet and glad we found an unique payment service in the sea of providers out there.
Brandon
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great application, lots of useful features for getting paid quickly
Excellent way for getting paid quickly. I Loved the way you can store cards on file and set up auto payments. It's an all in one bill paying / receiving application that, after using it, I can't imagine not having it at my disposal. The PaidYET staff is extremely helpful to work with. Their support was extremely quick at answering any questions I had. It made the user experience that much more enjoyable. Would recommend and have recommended it to many business owners I know who are looking to collect payment faster, and support a wider variety of paying clients.
Kelly
Cosmetics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2016
User friendly!
PaidYet software was pretty straightforward, easy to use and had great reporting features. The customer support could use some improvement but overall the software is highly effective for streamlining the payment process.
PROSThe ease of use.
CONSThe customer support was a bit lacking.
Tyler
Information Technology and Services
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2015
PaidYET is incredibly easy to use and set up. Saved me tons of time.
It's cheap and easy to use. It takes away the headache of doing recurring billing every month.
CONSI wish they had more reporting but I can export everything I need anyway so it's not a big deal. I'm sure they will get more reporting soon. They keep adding awesome features.
Iain
Legal Services
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2016
Used this product to accept retainers for my law practice
I love that it is secure and allows me to keep track of customers who forget to pay. I usually put my customers credit cards on file so that I know I can at least count on receiving my retainer in full.
CONSPaidYET does a great job at...well, it's job. It has a ton of features, just can't wait to see when some more reporting and stuff comes to market.
DeVaughn
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Awesome app, use it all the time
I pay a majority of may monthly bills through Paidyet and it allows me to organize and manage them in a way that's easy for me to wrap my head around. Most importantly this is a free tool helping me manage my payments and budget.
PROSFast, easy, cool, good looking, modern, and useful.