integration with our current software provider JST.

would like a payment negotiator option. appears that perhaps we need to do something different.

I have used this product for 20 or more years with a few other companies and have found this to be a great tool for collections. The check by phone product is very cost effective.

It is an easy software to use for check by phone. Most of it is pretty intuitive. Setting up series of payments can be a little more challenging, but my staff was able to quickly learn how to use the product.

There is no manual. For an Administrator, it is a little more difficult to figure out everything you are trying to do when it comes to access. While I understand why all of the accounts are masked, it should be easier for an administrator to get to that information. Also, when you put a flag on an account, you can't see what that flag says. You should be able to click on any flags or blocks to see what the message attached to it says.

Overall, customer service is excellent and most daily functions work reasonably well.

Product is simple to navigate and offers adequate account details and options.

Printing functions are terrible for reports and documents. There are no notifications when items are returned, you must search these manually. Would also like the ability to have transaction detail reports emailed daily.

Overall I would recommend this software to others, it doesn't happen often but if there is a problem the customer service team at Payment vision is quick to resolve any issues.

This software is very easy to use, works well with our other programs

there is nothing that I do not like about this software

I like that it is easy to make a payment. PaymentVision makes it fairly simple to enter your information and make a payment. I also like the payment portal from the administration side, it is easy to get a summary of the payments that have been made.

I do not like how the money is deposited and tracked. It is extremely hard for me to tell what payments are included in each deposit. When a deposit (batch report) is sent to me saying how much was deposited into my account, it would be very, very beneficial to include a list of individual payments included in each deposit.

That it’s secure and works well with our software

Seems a little expensive and little difficult for online payments

Still having issues with monthly installment which was changed to $150.00 per month but every month it is increased and can't seem to get issue resolved.

Ease of doing payments with payment vision.

Tracking issues of delayed payments can be difficult at times.

Great support form the Paymentvision team.

Ease of use, customer friendly, great support from Paymentvision.

So far we like all of the features of the program.