Paystand

RATING:

4.1

(56)

About Paystand

PayStand is a payments platform for businesses that to accept credit cards, Check, and ACH payments through their website, invoices and billing systems, as well as from mobile devices. With support for all popular payment methods including Stripe, Authorize.net, Paypal Pro/Express Checkout, Dwolla, and many more. With PayStand, businesses can manage multiple collections plans and automate email communication with customers about necessary payments and upcoming invoice dates. All invoices, receivable notes, and other receivables can be tracked through a single dashboard.

Paystand Pricing

PayStand is available on a subscription-based software model, with zero transaction fees. Contact Paystand for full pricing information.

Starting price: 

$299.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Embed payment links in invoices
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Paystand Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Paystand

1 - 5 of 56 Reviews

Mike

Entertainment, 51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

Great for big business purchases!

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Paystand: Finance Redefined

- PayStand is an exceptional tool for B2B payments. - PayStand will be a win-win tool for all the small and medium enterprises and beneficial for the budding startups.

PROS

- PayStand is a reliable solution for all B2B payments. Very easy to use interface and value for money product. - PayStand helps users to eliminate unnecessary transaction/credit card fees. - PayStand comes with great features starting from automating finance processes to integration with ERP very quickly and easily. - Integrate a payments interface into ERP invoicing for ACH, Bank Transfers, and Credit Card - Completely automate reconciliation and cash application against open invoices - Help alleviate DSO and paper check volume - Reduce or eliminate Credit Card/transaction fees

CONS

- PayStand is a feature-loaded medium for B2B payments, and there is nothing to dislike in PayStand. - The features and benefits offered by PayStand make it a reliable and value-for-money product.

Joanne

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Payment links have been vital!

My experience has been good so far. When we started there were several features that we wanted that were unavailable but paystand has since created those options, so I only envision more updates and improved functionality going forward.

PROS

I love the fact that we can send payment links to customers for their general account, individual invoices and individual orders. They've helped us get payment more quickly from slow payers and provided ease of mind to customers who don't like making payments over the phone or sending cc info via email. We've also gotten a ton more ach payments than before which has saved us so much on credit card fees.

CONS

There was quite a few issues implementing paystand on our website. I don't know what it was about our system that just wasn't integrating well, but we found it too hard to keep trying to go back and forth with paystand to figure out what the problem was and how to prevent it from happening.

Reason for choosing Paystand

We looked at a couple other products. I don't remember their names, but they did not allow for our customers to pay multiple invoices at once. But our customers more often than not have several invoices at once and paying one invoice at a time is terribly inefficient and not appealing to our customers.

Reasons for switching to Paystand

To be able to send out payment links and take ach payments more easily

Jennifer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed June 2023

Terrible product and worse support

Worst vendor I have ever worked with. This started with terrible implementation. Something that should have been taken care of within a month or so - and then testing/making fixes for a month or two after - took close to - if not more than - A YEAR. We had to keep scheduling time with our implementation person - something that he should have set up and done with regular weekly meetings. To get our client's info loaded - I had to figure out how to securely do this. Good thing that I work for a software company and had to find internal resources within my own company to get things completed that were required. We have issues that require support each month. I have a lot of clients whose card will not run on your platform since their bank is flagging them as suspicious activity. It has brought issues to Paystand that cannot be "solved" - like something as simple as scheduling a payment to run in the future on a specific day or setting up installments for our clients. We cannot run one payment that needs to be applied to more than one account (and this is a huge issue). We have to keep our old way of running electronic payments due to all the ways that Paystand continues to fail us as a complete solution to our needs. Due to the various reasons that PS fails us - we ran an additional $22M worth of transactions in our old system last year and $6.3M so far this year.

PROS

I am not sure that there is ANYTHING about Paystand that I like.

CONS

After working to implement Paystand for almost a year (due to the lack of response and follow-up on the Paystand side - this should have been a 3 month or so implementation), we continue to have issues with Paystand not having deposits created at times (especially at month end when we need to close our books). The product is hard to use and not user-friendly. Also, we often have clients complain that Paystand is flagged as FRAUD on their bank's side. This results in us needing to contact the client to work with them to get another form of payment on file. This has resulted in many, many more processes that are needed to ensure that our autopayments are running each month compared to the manual way that we handled them in the past. Getting support is challenging as well - I have an "Account Manager" and she is not very responsive or helpful. When working with the rest oft he support team, we have to wait for DAYS for answers, and this is with us following up with Paystand to see if there is a resolve to the issue and that is even with copying Pheobe Price on each of the emails - clearly that means nothing at Paystand. Also, we have issues each month - I should next to NEVER need to contact support - but we have to for the same issues over and over again. If it were up to me, I cancel our contract immediately - all $45M+ worth of transactions per year. Also, our [sensitive content hidden] wants to increase our electronic payments! This just gives Paystand more of a way to fail us.

Jeff

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Been With Paystand Early On

Paystand has always been reliable and easy to use. We've been able to setup recurring billing cycles, easily add new payments for a client, charge payment methods when we get confirmation from the client, and more.

PROS

I like that I can have a client put in a payment method and we can charge as needed. It helps us feel more in control and protected from client snubbing payment. I also really like how easy it is for a client to authorize a payment and then we can get working with them.

CONS

To be honest we haven't done a lot with this but it would be fantastic if it could integrate with other standard apps.

Reason for choosing Paystand

The recurring payment, and ACH/echeck features was really important to us.