Paystand

RATING:

4.1

(56)

About Paystand

PayStand is a payments platform for businesses that to accept credit cards, Check, and ACH payments through their website, invoices and billing systems, as well as from mobile devices. With support for all popular payment methods including Stripe, Authorize.net, Paypal Pro/Express Checkout, Dwolla, and many more. With PayStand, businesses can manage multiple collections plans and automate email communication with customers about necessary payments and upcoming invoice dates. All invoices, receivable notes, and other receivables can be tracked through a single dashboard.

Paystand Pricing

PayStand is available on a subscription-based software model, with zero transaction fees. Contact Paystand for full pricing information.

Starting price: 

$299.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Paystand Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Paystand

1 - 5 of 56 Reviews

Mike

Entertainment, 51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed November 2023

Great for big business purchases!

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2022

Paystand: Finance Redefined

- PayStand is an exceptional tool for B2B payments. - PayStand will be a win-win tool for all the small and medium enterprises and beneficial for the budding startups.

PROS

- PayStand is a reliable solution for all B2B payments. Very easy to use interface and value for money product. - PayStand helps users to eliminate unnecessary transaction/credit card fees. - PayStand comes with great features starting from automating finance processes to integration with ERP very quickly and easily. - Integrate a payments interface into ERP invoicing for ACH, Bank Transfers, and Credit Card - Completely automate reconciliation and cash application against open invoices - Help alleviate DSO and paper check volume - Reduce or eliminate Credit Card/transaction fees

CONS

- PayStand is a feature-loaded medium for B2B payments, and there is nothing to dislike in PayStand. - The features and benefits offered by PayStand make it a reliable and value-for-money product.

Joanne

Building Materials, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Payment links have been vital!

My experience has been good so far. When we started there were several features that we wanted that were unavailable but paystand has since created those options, so I only envision more updates and improved functionality going forward.

PROS

I love the fact that we can send payment links to customers for their general account, individual invoices and individual orders. They've helped us get payment more quickly from slow payers and provided ease of mind to customers who don't like making payments over the phone or sending cc info via email. We've also gotten a ton more ach payments than before which has saved us so much on credit card fees.

CONS

There was quite a few issues implementing paystand on our website. I don't know what it was about our system that just wasn't integrating well, but we found it too hard to keep trying to go back and forth with paystand to figure out what the problem was and how to prevent it from happening.

Reason for choosing Paystand

We looked at a couple other products. I don't remember their names, but they did not allow for our customers to pay multiple invoices at once. But our customers more often than not have several invoices at once and paying one invoice at a time is terribly inefficient and not appealing to our customers.

Reasons for switching to Paystand

To be able to send out payment links and take ach payments more easily

Nathan

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Poor Support, Zero Accountability

Go literally anywhere else. Of course, if you like working with slow software, poor support, above average costs, and losing money, this is the company to choose.

PROS

We selected Paystand for our customer payments and started using services in 2016 because it allowed our customers to pay via a self-service website and quickly pay online with their invoice information. It allowed recurring and scheduled payments as well as ACH, and the product met all of those needs and wants for us.

CONS

Every user complained how slow the software was, for processing payments, for reporting and customer management. We were unfortunately fraud victims and there were very few basic software and account management security controls in place that should have easily prevented it; 2FA was not existent at the time (was implemented right after this incident). The perpetrator was able to use one of our accounts (all accounts were admin users, no other option at the time) and change the banking information for deposits without review or notification to anyone else. This siphoned deposits for a 2-3 weeks before the bank account was reconciled and resulted in a significant loss to our business. They said, yeah sorry about that. You're right there needs to be more controls. But it is your fault since it was performed by a valid user login and we aren't going to do anything about your loss. Law enforcement also doesn't care about these things until they reach millions BTW... We had favorable pricing for a couple of years then they escalated to above average market costs for payment processing, without any communication from them. Finally, we terminated the account and they didn't pay us the funds for our last deposit and attribute it to a previous error in reporting (there was a several month period where their deposit reports did not work...). I've tried to work with them for 3-4 months and their support is incredibly slow to respond and will not provide the report information I have requested to verify we have received all of the processed funds.

Jeff

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Been With Paystand Early On

Paystand has always been reliable and easy to use. We've been able to setup recurring billing cycles, easily add new payments for a client, charge payment methods when we get confirmation from the client, and more.

PROS

I like that I can have a client put in a payment method and we can charge as needed. It helps us feel more in control and protected from client snubbing payment. I also really like how easy it is for a client to authorize a payment and then we can get working with them.

CONS

To be honest we haven't done a lot with this but it would be fantastic if it could integrate with other standard apps.

Reason for choosing Paystand

The recurring payment, and ACH/echeck features was really important to us.