PayU

RATING:

4.2

(45)

About PayU

If you are looking for a payment service provider that ensures payment success and a great checkout experience that leads to increased sales levels, customer trust, brand attachment and loyalty, without having to worry about payment operational and technical complexities, you’ve come to the right listing. The customizable payment platform, PayU Hub, is the way for you to have both global reach and local expertise through full payment methods coverage for any customer in the world. It guarantees the highest possible approval rates with the lowest fees while ensuring the highest level of compliance and security for your transactions via a single API connection. With PayU Hub you skyrocket your sales with a great payment processing experience, payment optimization and a...

PayU Pricing

Contact us for pricing details: https://corporate.payu.com/contact-us/

Free trial: 

Not Available

Free version: 

Not Available

PayU's global outreach in conjunction with its local presence and expertise eliminates possible obstacles that businesses may encounter when tapping into new markets.
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PayU Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for PayU

1 - 5 of 44 Reviews

User Profile

Rajkishore

Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2021

Online Payments In Your Hand With A Click

I have integrated Payu with my store and wordpress website. During covid it has helped me alot. Through it we able to make our business online. Due to emi options, pay later options, credit card payment facilities our business grew with demands. Through various payment methods we able to attract customers with offers. Payments Settles on time and never given any issue.

PROS

I am using this software since a long time. I liked it's easy onboarding process and timing. With your registration their sales team helps a lot. This is a payment solution with lots of payment methods. Through it we can accept both domestic and international payments from our customers. With mobile payment feature it helps customers to pay in payu payment page without leaving it. It is easy to integrate with e-commerce stores. With Payu we can build business website with built-in payment gateway by registering and uploading products. We can integrate with our websites, mobile apps, stores like Shopify, wordpress and many more without any coding. We can accept payments through invoices, links,QR codes, Excel sheets etc. We can setup recurring or subscription plans to accept payments weekly or monthly or yearly from our customers with Payu. Payments get settled in 2 days to payment. It is best for small and medium businesses to go digital. It is PSI DCC certified where customers card details are safe and secure. Payments are also secured by it's servers. Payu provides a smooth payment option to customers.

CONS

For small transactions, transaction fee doesn't look a big issue. But during bulk payments or high value payments it sucks to sellers as 2% in that case is a big thing. Apart that I don't hate anything as it has given best experiences in my time.

User Profile

Haradhan

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

PayU is safest payment gateway for collect online payments from various option

My overall experience with PayU was really good. When required any support I always got appropriate help from their support them their team was really helpful.

PROS

Payment gateway plays a big and important role when we take any payment from our website customer always think about their data was safe and secure. With PayU not required to take any tension about data safety, it's an amazing platform. Also, PayU takes a little bit of processing charge for using their gateway it's a smaller percentage than another gateway. In a transparent way, we easily track payment collection history and settlement related information also it's automatically sending us our tax invoice.

CONS

We use multiple payments options under our one gateway this thing improves the rate of sales. And PayU always settles our money in our registered account on time.

Vendor Response

Thank you for your review, Haradhan! We are glad to see you had an overall good experience with our company, support team and products.

Replied March 2022

User Profile

Harshal

Verified reviewer

Accounting, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed July 2022

Avarage payment gateway

Overall we were not happy with it and eventually shifted to other payment processor. I'm sure they have evolved over the time.

PROS

We had initially integrated Citrus Pay in our accounting software (ProfitBooks) to accept payments. Later, it was acquired by PayU. Basica functionality of accepting payments from credit/debit card and netbanking was there but it lacked the advance options.

CONS

User interface was not upto the mark and payment methods were limited. They still don't have subscription payments.

Reason for choosing PayU

Lack of payment methods (like UPI)

Vendor Response

Hello Harshal, thank you for sharing your feedback. We are constantly working on creating new solutions and products to benefit businesses like yours, and we're sorry to hear that your experience with us didn't match your expectations. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right!

Replied August 2022

User Profile

Charan

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

High TDR compared to other providers.

PROS

A good tech support team that helps in every step of integration. Features such as instant website, third party WordPress integrations are very helpful. QR code payments made easy. This supported many payment methods.

CONS

High TDR compared to other solutions. Coming to interation everything is not in single dependency , we need to use 2 dependencies.

Reason for choosing PayU

less charges.

Reasons for switching to PayU

Less charges

User Profile

Priyanshu

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2022

PayU - Leaders of Payment solutions..

Overall PayU is ever lasting Platform open for Almost all business & No other Payment solutions provider has such big community than PayU..

PROS

Well IMO there's no business present today which ever dealed in Online Payments & implemented POS Services have not integrated with PayU.. PayU is one of the Earlier,most Trusted & Highly adopted Payment solutions provider across both Private & Public sectors whether it's retail business/Wholesale/Outlets of Big Merchandise PayU is present almost every where..

CONS

Well the only Issue currently PayU is facing in IMO is decrease in business expansion & Delay in Upgrading according to market needs.. PayU network can shrink more if More upgrading not adopted in near future..

Vendor Response

Hello, Priyanshu! Thank you for sharing your experience with PayU! We are happy that you are part of our community and to hear that you see the value we provide to merchants worldwide. In terms of expansion, PayU is currently available globally in more than 50 countries, and we are constantly working on enabling global reach and local expertise.

Replied July 2022