Payzer software


31 reviews(5.0/5)
31 reviews(5.0/5)

Payzer is a cloud-based financial tool which assists small and midsize enterprises in making payments and managing other financial activities. It features online payment services, through which users can submit and accept payments via credit cards, debit cards and electronic checks.

Payzer features real-time transaction tracking, so users can access real-time updates for transactions via an online portal. The tool also provides administrative controls, where users can get details about transaction histories, email payment requests and access customer details.

Payzer’ debit purchasing cards feature enables the user to transfer money to cards, track company purchases and zero the balance once done.

The solution offers support via phone and email. Integration with QuickBooks is available.  Android and iOS apps are available.

Supported Operating System(s):
Web browser (OS agnostic)

31 Reviews of Payzer

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  • Verified Reviewer

    August 2018

    Simple and effective way to make payments and keep track of invoices.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    One of the easiest apps to use on any device. The steps are easy to follow and provide several copies of invoices so you can keep track of everything effectively.

    Cons

    No complaints, the only issue I had was swiftly taken care of by their exceptional customer service department.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Payzer, Payzer

    August 2018

    Mr. Anonymous, we appreciate the excellent review. We are pleased to hear you had a great experience with our Payzercare team. We take great pride in taking care of our customers. Best, Payzercare 1.866.488.6525

  • Scott from White goods services

    Number of employees: 2-10 employees

    July 2018

    Portable way to collect payment from customers. The swipes from credit card seems to take a little.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Being able to charge and go.

    Pros

    I like the fact that you have the option for financing now. Gives customers another avenue if they cannot afford it at the time of service.

    Cons

    It seems to take multiple times to swipe the credit card. And I didn't like the fact it doesn't read all checks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Payzer, Payzer

    July 2018

    Hi Scott, Thank you for taking the time for this review. I looked in to your account and I see you have G4 readers. We recently started to offer G5 readers which connects to the mobile device via Bluetooth. Contractors are liking the G5 reader a lot and we think you will too. Feel free to reach out at any time if you have questions or concerns. We are always here to help. Regards, PayzerCare 1.866.488.6525

  • Jeff from Gwyn Electrical Plumbing Heating and Cooling

    Number of employees: 11-50 employees

    March 2018

    Hands down the easiest and most user friendly interface in credit card processing!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We now have the ability to do monthly service agreements for our customers. This allows our customers to pay monthly and not have to pay one lump sum for their agreement. We also, have the ability for our sales force to receive deposits in the field now even before a job has started.

    Pros

    The user interface is very easy to navigate and understand. The recurring payment options really allow us to charge monthly for our service agreements. This is somthing we have never been able to do until Payzer.

    Cons

    I Wished that the software integrated with Quick books online. It does integrate with the desktop version, but not the online version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Payzer, Payzer

    March 2018

    Hi Jeff, Thank you for the great review. We are pleased to hear everything is going well and we are working on integrating with Quickbooks Online. Best, PayzerCare 1-866-488-6525

  • Chris from Tier 1 Heating & Air

    August 2017

    Payzer has been very helpful for my business.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It simplifies all my A/R processes to one central application and dashboard. The dashboard is super easy as well. Allows me to see all my A/R transactions in one place.

    Cons

    I'd like Payzer to incorporate more financing companies like Wells Fargo & Synchrony into their app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Payzer, Payzer

    August 2017

    Hey Chris, We appreciate the review. Payzer is constantly looking to better our product. This includes bringing the best lenders to our platform. We have some awesome stuff in the works but that's all I can say for now :) Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Sherri from Roland Black Heating & Cooling Inc

    Number of employees: 11-50 employees

    July 2017

    Everyone with Payzer was very helpful getting us signed up and using the software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Much easier to use, customers are emailed their receipts which saves me from sending them out. Customers have more financing options!

    Pros

    Very impressed with how easy it is to use! Really like the automatic payments feature. Also like the receipt, it is more detailed than our previous credit card machine.

    Cons

    Having to log in each time. The customer option to match customers, I have several customers with the same name and it keeps wanting to autofill the oldest customer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Payzer, Payzer

    August 2017

    Hey Sherri, We appreciate the excellent review. We would like to take the opportunity to help you out a bit. You can turn on 'Disable Logout Time' setting in user settings of Payzer. You can also search for customers after you type in the customer name and the app will show you all customers with the same name. If you have more than one copy of the customer, you can manage those customer in the 'Activity' tab, then 'Customers'. We hope this helps. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Brendan from Heckman LLC

    Number of employees: 2-10 employees

    July 2017

    My experience was exceptional Matt Ciotti was my Rep he kept everything moving for us

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I like how efficient the software is and the easy access and the customer service with quick responses. We had a good experience all around the financing has taken our company to the next level

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Payzer, Payzer

    August 2017

    Brendan, Payzer would like to thank you and your company for coming aboard. We hope your business continues to enjoy the services we provide. If anyone within your company has questions or concerns about payzer, call us and we can help. Regards, PayzerCare 1.866.488.6525 PayzerCare@payzer.com

  • Tyler from SCAHACC

    Number of employees: 2-10 employees

    July 2017

    Great user friendly experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How simple the page is. Nothing to distract myself or a consumer entering their information. I also like the reports on recurring transaction.

    Cons

    The invoice number and description are a drop down option. I wish it was automatically there. I have had co-workers not fill in these fields which leads to a transaction with no details.

    Review Source: Capterra

    Response: Payzer, Payzer

    August 2017

    Hey Tyler, Thanks for the great review. Just a quick FYI, your company can turn on 'Require Invoice Number' in the 'Admin' tab under 'Other Settings'. This will prevent your techs from taking payment without entering an invoice number. If you have question about the custom settings, feel free to reach out and we'll be happy to assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Matthew from north Georgia Spas

    Number of employees: 2-10 employees

    July 2017

    so easy to use and works flawless.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The loan calculator is great. very easy to show customers the difference between loans. I also received my money the very next day.

    Cons

    I don't like having to login in every time go back to the app. I wish it would let me stay logged in at least 3-5 minutes while it's running in the background.

    Review Source: Capterra

    Response: Payzer, Payzer

    August 2017

    Hi Matthew, Payzer thanks you for the excellent review. We are happy to hear you're having success with the loan calculator. In regards to logging back in to the mobile app every time you go back to it, I checked your user permissions and it looks like the logout timer for the mobile app is disabled. If you're still having this problem, call us or email us at the contact information listed below and we can help assist. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Kir from Johnston Cooling and Heating LLC

    Number of employees: 2-10 employees

    July 2017

    Payzer has proved to be convenient, efficient, and effective for our company and technicians. Thanks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our technicians are able to accept payments, partial payments, and customers are able to adjust their balances as needed.

    Pros

    The detailed transaction lists are a great help, they also merge well with our existing accounting software.

    Cons

    As bookkeeping staff, we often export our monthly statements as PDF files. Monthly statements do not save in PDF format easily only Excel.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hey Kir, Thanks for the review! We also appreciate the feedback in regards to downloading the monthly statements in an Excel format. I just submitted a ticket to Engineering to see if it's possible to provide an Excel option. I see the benefit in having the option and we will followup when I hear if this is possible or not. Regards, PayzerCare 1.866.488.6525

  • Taz from James River Air Conditioning

    Number of employees: 201-500 employees

    July 2017

    Fantastic payment processor. Better technology and customer service than the big banks!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

    Cons

    No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hey Taz, Payzer would like to thank you for being such a great partner from the very beginning. Your company and employees have been so easy to work with. We appreciate the kind review and we hope your business continues to grow along side us. Seriously, you guys are the best. Thanks, PayzerCare 1.866.488.6525

  • Deborah from StarSouth Technologies LLC

    Number of employees: 2-10 employees

    July 2017

    The total process from the Application to Business Development to Technical Support was positive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As companies we deal with become more mobil, it has become important to be able to take payment from these Customers in real time.

    Pros

    User-friendly and the technical support was spot on when there was a problem setting up the programs and afterward with using the product.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hey Deborah. Thanks for the review. We're very pleased you're happy with the software and we hope you continue to enjoy it. If you ever have questions or concerns, feel free to call us or send us an email to payzercare@payzer.com and we'll be more than happy to help. Best, PayzerCare 1.866.488.6525

  • Wyatt from Parks Heating and Cooling

    Number of employees: 51-200 employees

    July 2017

    Payzer employees are awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.

    Cons

    Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hello Wyatt, Payzer would like to thank you for the GREAT review and even better feedback. In regards to the card readers, we recommend you turning the card reader clockwise or counter clockwise while it's plugged in until you're able to push the reader further in. If this doesn't work, you can find some AUX extenders on the web. I'll past a link in here to an extender that we think is worthy of purchasing. If you have questions, give us a call. https://www.amazon.com/FosPower-Auxiliary-4-Conductor-Smartphones-Microphone/dp/B016E5PEXC/ref=sr_1_8?ie=UTF8&qid=1501016667&sr=8-8&keywords=aux+extender Thanks, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • April from All Around Service & Maintenance, LLC

    July 2017

    Excellent program!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    User friendly for the contractor & the customer. Customer service over the phone is great & in person is even better! We LOVE our rep Walter!

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hi April, Thank you for the awesome kudos and we just so happen to love Walter too. We appreciate the review and hope things continue to go well with your business. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Christine from Absolute Air Services

    Number of employees: 11-50 employees

    July 2017

    Great tool for our guys in the field! Customer service is top notch!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We really like the ease and speed of processing the payments in the field. It save the office staff a lot of time.

    Cons

    The issues we have are not necessarily payzer issues...glitchy sync issues, internet service in the field hinders use, etc.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Thanks for the review, Christine. Payzer always likes to hear positive feedback about our customer service. It's something we pride ourselves on. One thing we noticed about your account. It looks as though you're using Greensky but the company isn't taking advantage Greensky's cheapest plan, plan 1969. This plan has a 0% contractor fee. Please give us a call or send an email to customercare@payzer.com and we can guide you through activating the loan. Regards, PayzerCare 1.866.488.6525

  • Andrea from Tri-City Refrigeration, Inc.

    Number of employees: 2-10 employees

    July 2017

    Been looking for a provider like this for awhile!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use for the entire company, better payment options for our customers and better pricing on processing fees.

    Pros

    It's super easy to use, and the recurring payments option is set and automatic so I don't have to think about anything each month. Love the instant emailed receipts and really love the built in payment options for large repairs or replacements. Also love the online payment option for my customers - they can make a payment anytime, day or night.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Andrea, We are glad to hear you're using our website button. This is one of the smallest but most rewarding features Payzer has to offer. If you ever need anything at all, give us a call or shoot an email to payzercare@payzer.com. Thanks, PayzerCare 1.866.488.6525

  • TINA from Bruce Mechanical, Inc.

    Number of employees: 2-10 employees

    July 2017

    LOVE IT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    EASY TO USE. STORES INFORMATION FOR YOU. DIRECTLY EMAILS CUSTOMERS FOR YOU. EVERYTHIG IN ONE PLACE.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Tina, Thanks for the great review! We see your just getting started with Payzer. If you have any questions about the software, please don't hesitate to give our PayzerCare team a call. Thanks again, PayzerCare 1.866.488.6525 customercare@payzer.com

  • Barb from T.E. Spall & Son, Inc.

    July 2017

    Very easy to use and process payments.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The Payzer software is very user friendly. We have technicians using in the field daily, so it needs to be quick and easy to use.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hey Barb, Thanks for the review. We are happy to hear our software is user friendly and easy to use. If that's ever not the case, we would like to be the first to know about it. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Fred from Central Heating & Cooling, Inc.

    Number of employees: 11-50 employees

    July 2017

    always works just like they said it would!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When it comes to software there is usually a big letdown period when how the software actually works in the office environment. With Payzer this was not an issue... it works exactly the way they explained. and as for support - there is no one better - any time i have a question i reach out to the support staff and he answers, or finds the answer, to whatever it may be . couldnt be happier.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hi there Fred, Thanks for the awesome review! We also appreciate the thoughtful words for our PayzerCare team. Our primary goal is to provide the best possible support to our customers each and every day. Let us know if there is anything we can do to help assist. Have a great day and we hope to talk soon. Regards, PayzerCare 1.866.488.6525 payzercare@payzer.com

  • Mary from B & B Heating & Cooling, LLC

    Number of employees: 11-50 employees

    July 2017

    I LOVE IT.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very easy to use. It uploads into Quickbooks so it saves time when processing checks or credits for payment.

    Pros

    The software is very Easy to used. I added a new user this morning & it took a total of 5 min. for him to download the software, log & be show how to use.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hello Mary, I wanted to let you know that we received your review and Payzer really appreciates the kind words. We value your relationship and we hope to see your business continue to flourish. Thanks, PayzerCare 1.866.488.6525

  • Christina from MAX-AIR Heating & Air Conditioning, Inc.

    Number of employees: 2-10 employees

    July 2017

    Payzer Customer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick data entry, ease for field techs to accept payments, easy reconciliation, easy finance tool for my customers

    Pros

    This is so easy to use, payment is next day and finance approval or denials are almost immediate. Finance screen is easy to use and the whole process is effortless.

    Review Source: Capterra

    Response: Payzer, Payzer

    July 2017

    Hi Christina, Payzer appreciates the generous review. We are thrilled to hear things are going so well and we hope things get even better as you continue to explorer more of what Payzer has to offer. We did a brief analysis on your account and we see your company isn't using Greensky plan # 1969. This plan has a 0% contractor fee and it's one of Greensky's most popular loans. We also noticed you haven't signed up for mobile check deposits. A lot of companies like this because it saves a trip to the bank and it can cut back on the cost of card processing if utilized correctly. Feel free to call us at your earliest convenience and we will be more than happy to assist with any of the topics listed above. Regards, PayzerCare 1.866.488.6525 customercare@payzer.com

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