All Podium Reviews
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Podium Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4
Value for money
3.9
Functionality
4.2
Pros
"It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments."
"Overall having this one number linked to all of our locations makes it easy for any one here to search a client and look at previous conversations , being able to pick up where the last employee left off also helpful to verify staff conversations with needed documents to match our Hawksoft notes and uploads."
"Overall I like using Podium for calls and text messages versus using a regular landline."
Cons
"After cancelling the card on file when the cancellation was refused, they went around the marketing contact, called our front desk and got an updated card from someone not even involved."
"Even after sending a cancellation notice for phone lines, they insisted we cancel Dialpad, claiming Podium had the same level of functionality and support—which it does not."
"The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts."
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