# Razorpay Software Reviews, Demo & Pricing - 2026 > Review of Razorpay Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/online-payment/razorpay-profile --- [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / Razorpay Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/online-payment/razorpay-profile/reviews/)[Alternatives](https://www.softwareadvice.com/online-payment/razorpay-profile/alternatives/) # Razorpay 2026: Benefits, Features & Pricing Wondering if Razorpay is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Razorpay 3.6 [(113)](https://www.softwareadvice.com/online-payment/razorpay-profile/reviews/) Pricing Pricing available upon request ### About Razorpay Razorpay is a cloud-based solution designed to help midsize and large businesses process payments through vendor payouts and payment gateways. It allows managers to handle finances, generate custom reports and automate workflows via a unified platform. The application offers a variety of features such as debit or credit card processing, feature-filled checkout, mobile payments, recurring billing, online onboarding, analytics and more. Professionals can use the application to accept international and domestic payments and generate online receipts. Pricing is available on request and support is extended via phone, email and other online measures. Wondering if Razorpay is right for your organization? Our Payment Processing Software selection experts can help you in 15 minutes or less. ## Razorpay User Interface ## Popular Razorpay Alternatives Main Product Razorpay 3.6 [(113)](https://www.softwareadvice.com/online-payment/razorpay-profile/reviews/) Ratings Breakdown - 3.77Ease of use - 3.32Value for money - 3.07Customer support - 3.76Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26455)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9288)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) 4.6 [(3349)](https://www.softwareadvice.com/product/49509-Stripe/reviews/) Ratings Breakdown - 4.47Ease of use - 4.35Value for money - 4.23Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [Square Payments](https://www.softwareadvice.com/online-payment/square-payments-profile/) 4.7 [(2691)](https://www.softwareadvice.com/online-payment/square-payments-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.48Value for money - 4.36Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## Razorpay Pros and Cons We analyzed 113 verified reviews for Razorpay to find out what actual users really think. Select to learn more Intuitive Interface And Setup The platform offers a clean, user-friendly interface that is simple to navigate for both technical and non-technical users. Setting up and deploying Razorpay is quick, with easy-to-understand dashboards and straightforward implementation for everyday payment tasks. Versatile Payment Method Support Razorpay makes it easy for businesses to accept payments through a wide range of options, including UPI, cards, net banking, and wallets. Integration is straightforward, and custom payment pages help boost conversion rates and streamline transactions for diverse customer needs. Slow And Unresponsive Support Users frequently report poor customer support, with slow response times, unresolved tickets, and difficulty reaching support staff. Many find the lack of direct contact options and reliance on automated replies frustrating, especially when urgent issues arise. ## Razorpay Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Razorpay Features - Popular features found in Payment Processing ACH Payment Processing Billing & Invoicing Debit/Credit Card Processing In-Person Payments Mobile Payments Multi-Currency Multiple Payment Options Payment Fraud Prevention Payment Gateway Integration PCI Compliance Recurring/Subscription Billing Reporting/Analytics - More features of Razorpay API Benefits Management Check Printing Compensation Management Compliance Management Data Security Direct Deposit Employee Database Offboarding Onboarding Online Payments Payment Links Payroll Management Payroll Reporting Self Service Portal Tax Calculation Tax Compliance Third-Party Integrations Time & Attendance ## Razorpay User Reviews Overall Rating 3.6 Ratings Breakdown 5 46% 4 20% 3 4% 2 4% 1 26% Secondary Ratings Ease of Use 3.8 Value for money 3.3 Customer support 3.1 Functionality 3.8 Apurav T. Verified reviewer Financial Services Self-Employed Used monthly for more than 2 years Review source Reviewed January 2025 Effortless Payment Management 4 Overall, Razorpay is an excellent payment gateway for businesses of all sizes. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Payment processing with support for multiple payment methods, easy to track transactions and manage payments. Cons: Customer support response times could be improved, especially during peak hours Read More PA P S A. Verified reviewer Automotive 11-50 employees Used daily for less than 12 months Review source Reviewed February 2025 BEST QUICK PAYMENTS SERVICE 5 For quick UPI Payments, really one of the best out there Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like the Quick Payment and the Clean Dark look of it Cons: Nothing, everything seems fine to me . This is perfect Reasons for switching to Razorpay The ui of razor pay was much better and the payment was really quick also very easy to set up Read More AJ Ankitha J. Verified reviewer Health, Wellness and Fitness 11-50 employees Used monthly for less than 12 months Review source Reviewed June 2026 Smooth Payment Experience for Daily Business Operations 4 Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: It is a good payment solution for merchants as it supports multiple payment methods and enables smooth transactions. Creating payment links is simple, and the dashboard makes it easy to track settlements, refunds, and payment activity. The onboarding process was also fairly straightforward. Cons: Some advanced features can take time to understand initially. Occasionally, settlement updates or support responses may take slightly longer during busy periods, but overall the platform works reliably for day-to-day operations. Read More MI Mohamed I. Verified reviewer Design Self-Employed Used daily for less than 6 months Review source Reviewed January 2026 Avoid Razorpay at All Costs! 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: No pros at all in this payment gateway, the worst support, the worst integration, nothing works, and no one helps you Cons: If there was a rating below one star, I'd give it. Razorpay is hands-down the worst payment gateway I've ever used—nothing works after registration. No payment process via the WordPress plugin. No payments in Indian Rupees. No payments in other currencies. No payments via quick payment links—absolutely nothing functions. You can't even update basic personal info, like your business picture, contact number, or WhatsApp details. Customer service? Non-existent—they ignore every request. Razorpay isn't just the worst payment gateway; it's the worst online service period. I deleted my account after this total disregard. Read More VR Verified Reviewer Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed February 2025 Razorpay: multiple payment options with user friendly interface 5 Overall experience with razorpay was good because it supports international payments also Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It supports wide range of payment methods such as credit/debit card, net banking etc Cons: Transaction fee of razorpay might be higher other then some alternative Reasons for switching to Razorpay It supports international payments, for making my business globally Read More RF Reuben F. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed February 2025 Horrible app and support 1 horrible experience not just once but multiple times. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing it is just a horrible solution with people being forced to use it with fre alternatives. Will ask anyone else to check other apps. Have wasted multiple days with their support team and they will accept money but will not transfer it to you. Cons: Their support is horrible. You will waste time with new tickets created each time and the person not able to help you because the support is outsourced. Reasons for choosing Razorpay Stripe in India can only be obtained by referral. Read More JH Joseph H. Verified reviewer Retail 51-200 employees Used daily for more than 2 years Review source Reviewed May 2025 Flexible checkout for modern retail. 5 Ultimately, Razorpay helped us simplify our payment processing and significantly boost our checkout conversion rates. It's given us the flexibility to accept payments across all our channels, which has truly enhanced customer satisfaction and streamlined our cash flow. Ratings Breakdown 4 Ease of use 5 Functionality Pros: It has been a game-changer for us. I really like its seamless integration with our existing e-commerce and POS systems; it just makes digital payments effortless. Plus, the sheer range of payment options, from UPI to credit cards, perfectly caters to our diverse customer base. Cons: The dashboard, while powerful, can be a bit overwhelming when you first start using it. And honestly, support response times could definitely improve during peak traffic periods that's when you need them most. Read More DY Dr Hari Kishan Kumar Y. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Review source Reviewed April 2025 Incompetent staff 1 Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance cell and the nodal escalation team kept replying it would be attended with priority. Multiple emails were sent and even the email which stated that within one week if no transaction occurs it would be deactivated was sent to them. After wasting all our time, they send a email stating since the pos transaction has not ocurred for more than 3 months its TID is deactivated and cannot be reactivated. Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 5 Functionality Pros: Sorry should not have a single star, its a useless company wasting its customers time, with incompetent employees unable to attend any concerns. Cons: Having incompetent staff and wasting time of its customers since more than 4 months with multiple complaint tickets leading to financial losses and not attending a single one till date. Read More DK Deepanshu K. Verified reviewer Consumer Services 201-500 employees Used daily for more than 2 years Review source Reviewed December 2024 Razorpay Review 5 Easy to download settlements report. Customer support helpline is very flexible Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: East to create payment links and send it via mobile number & Email and option to check notify button. Easy to track Settlements and easy to monitor the day Current balance, Settlement due today, Previous and upcoming settlement. Cons: There is nothing to dislike but sometimes it's difficult to track payments on real time basis. Read More AK Akshay K. Verified reviewer Consumer Goods Self-Employed Used daily for less than 6 months Review source Reviewed May 2025 Poor support 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Poor Support and slow process.Please call me if you can support after reading this review Cons: Poor Support system.Waiting since last 48 hrs for there team to reach me despite dropping many mails and filling magic checkyform but no response Read More Showing 1 - 10 of 113 Reviews [See All Reviews](https://www.softwareadvice.com/online-payment/razorpay-profile/reviews/) ## Razorpay Popular Comparisons [PayPal vs Razorpay](https://www.softwareadvice.com/retail/paypal-profile/vs/razorpay/)[Venmo vs Razorpay](https://www.softwareadvice.com/online-payment/razorpay-profile/vs/venmo/)[Stripe vs Razorpay](https://www.softwareadvice.com/compare/49509-Stripe/vs/284934-razorpay/)[Square Payments vs Razorpay](https://www.softwareadvice.com/online-payment/razorpay-profile/vs/square-payments/)[Google Pay vs Razorpay](https://www.softwareadvice.com/retail/google-pay-profile/vs/razorpay/) [Compare All Alternatives](https://www.softwareadvice.com/online-payment/razorpay-profile/alternatives/) ## Other Top Recommended Payment Processing Software [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) **4.6** (26455) Recently recommended **0** times [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) **4.5** (20650) Recently recommended **0** times [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) **4.7** (9288) Recently recommended **0** times [QuickBooks Online](https://www.softwareadvice.com/product/393202-QuickBooks-Online/) **4.3** (8461) Recently recommended **0** times Stuck Between Options? 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