My overall experience is A++ since I am able to accept and process payment at a fraction of the cost and without costing me more time and effort.

Using this software for a couple of years now I really like the ease of use and how it's transferable between all my devices. I am able to access reports, process payments, and more from the mobile dashboard or my PC. It doesn't require that I have or use any additional products or equipment for function. They have very friendly and knowledgable customer service and support. I love that you are able to integrate Square into other systems for a more robust system.

I wasn't able to really pin point anything that I didn't like or enjoy regarding the software.

I appreciate the free card reader and the ease-of-use and integration with online payment processing. Payments always reliably went through.

I had to switch to Stripe because I am not able to use it internationally

They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road. You can get instant deposit with an extra fee which is nice.

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything. I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients. AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand. The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal). And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

When I started my business 5 years ago, my friend recommended me to use Square for payment system. It suits my business needs. I don't have a retail shop and I don't need a POS. However when the customers want to make payment by card while they are in the vehicles, I have to accommodate this. It was a very easy set up. I just bought a device, sign up, connect it with my phone/iPad then it ready to take business. Less hassle and cheaper compare to EFTPOS from the bank.

Small and sleek device that easy to carry anywhere, user friendly, various features as payment options for customers and seller.

Often doesn't works well with Apple products

Very user friendly, adaptive to mobile and tablet use. Easy handling and transaction processing.

I wish the vendor got all of the money and Square didn't take a portion.

We used Square payments for our wedding venue. This allowed us to provide a convenient and customer-friendly approach to accepting payments. We were able to widen our profit margin because we were able to provide all payments types through the Square platform.

The cost is one thing your business would need to consider, but in my opinion, it is worth it to be able to provide your customers with such a great experience.

Love using very simple all that packs punch

How simple it is to run an how adorable the tiny square card reader is

Sometimes it freezes on signature screen

I have used Square since it first came out. They have been overall easy to work with and are always updating their tools and perks.

I like that Square is easy to use and I can take payments with the app on my phone or with the Square device. If wifi is spotty it can be tricky at times.

There are times it feels like the fees can add up.

I am overall very satisfied with square.

I love that i can use my phone to take all payments..i can use the tap and pay, bank transfer, credit card payments, etc.

The only thing i dont really like is that there are so many dofferent square apps that do different things for your business. This can add up to be a little expensive if you decide to use a number of their apps.

I love Square! This credit card processing method is essential for me as an author taking my books to stores and selling them.

It's such an easy product to use there's really nothing not to like!

I really liked Square. It was very easy to use and made things more efficient. Anything I needed to look up took less than a minute to find. I only needed to contact customer service once and they answered almost immediately. It was very new to us, but I don't ever remembering struggling trying to find things. I also really liked that is was online based. A lot of things we used was based off of our server, so you had to be in the office to use it. Square gave us the ability to be able to look up transactions no matter where we were.

I really liked how easy it was to use and implement. We badly needed to have a way to start accepting debit and credit cards. Square helped make that transition easy. We were able to not only take electronic payments in the Finance office, but the Police station as well. It was very easy to use so even teaching people how to use the software was relatively easy. Also you could figure out things easily by just playing around on the site.

The only thing I did not like was that there was no option to look at all the departments when it came to transactions and reports. So like if we had 3 departments I could not just look at all the transactions for the day throughout each department. I would have to click the individual department, get what I needed, then repeat it. It made things annoying because it would take a bit longer to record transactions from Square to our accounting software

Overall, Square is easy to use, to train new employees with, and the integrations are really smooth. The Square ecosystem is awesome, and we really love it!

Square POS has SAVED us during the Covid-19 Pandemic. We setup our online/curbside settings before they were updated, and have been using Square for 5 years prior. Multiple locations, online ordering, direct printing to our iPad Kitchen printers - it all works like you want it to work. We also like the loyalty program options and email campaigns. It's an all around great program for our coffee shop business.

All the online/curbside updates have been great, but there are still missing features that have kept us from adopting a lot of them. We are still operating the online in a way that is more of a hack than an intention. For example, we wanted to offer delivery of baked goods but have them 48 hours delivery time - their delivery options are more setup for made to order items that get delivered in 5 minutes to 1 hour. We also really want to see an inventory system on the POS grid - like a little number next to each item showing the inventory.

I’ve been with Square for several years, since I started teaching piano as more of a full-time profession instead of a side hobby, and overall, I’m VERY happy with them! I’m not an accountant, nor do I want to spend lots of time on the admin/financial side of my business; Square has just enough customization options and report capabilities to keep this Creative happy. I know there are cheaper payment processors out there, but I really enjoy the ease of use that Square provides along with the brand recognizability.

Recurring billing and automatic reminders, all the way!! Saves me so much time & energy in sending out invoices each month to my 30+ piano families. I’m not sure why I used to dread sending out invoices each month, as it means I’ll get paid. But I very much dreaded it, and would drag my feet in sending invoices. With automatic recurring billing, I set it up once (very simple to do) and I don’t have to think about it again, until I get the email confirmation that all the invoices have gone out. Then I think about it again when I’m notified that the invoices have been paid (the best!;).

I SO wish I could set up and send invoices in bulk...just create a template, enter a list of email addresses, and hit send. It’s not at all difficult to create and send invoices, just a little time consuming on the front end when each one has to be set up individually.

The money I have charged is placed in my account very quickly, and I get my receipt and a report after payment is received. Very awesome tracking system that I utilize for taxes.

#1 Pro, Inexpensive, besides paying for the devices, $10 for the plugin square, $50 for the wireless multi-capable card insert device, which is less than what Merchant services charges you to rent their device monthly or purchase the fees are the same as any and every credit card fee. that is my only expense after the devices are purchased. In addition you download the app to your phone and you don't even need the device, you will lose 1% more but that is still inexpensive.

to be honest I do not have any real concerns, the only think that crosses my mind is, what happens if i lose the wireless device, does it save any info on it that can be hacked.

Think fees for things for each transactions and reinstate payments over time option

Love how easy it was to set up and begin to use to collect customer monwy for Services and Products.

Do not like swipe Rates vs key in Rates per transaction. Do not like cost of accessories, do not like small print on Smartphone Display

Overall, my experience was good it’s easy to use easy to set up. If I ever had an issue and needed to contact customer support. They were very quick to get back to you and I appreciated that a lot.

I like that it was easy to use anywhere anytime that it’s stored my customers information safely, and that they took a fair percentage from each service entered into POS

I like to least that I had to get new POS system more than once, because my iPhone changed shape, but that was more a problem with iPhone not square payments

Overall, Square keeps winning our business for it's ease of use, reliability, and transparency in costs.

No per swipe fees and a flat rate fee make Square the most transparent point of sale software of the market. Accepting payments is easy and straightforward. After 10 years of use, we have shopped around and can't find a better, easier to learn interface than the Square system for our high volume storefronts.

Integration with other software could be better, such as with Quickbooks online. Support has never been great but has improved over the last 3 years.

Unlike past credit card processing vendors, Square truly makes an effort to show its commitment to small businesses and independent contractors. Even in resolving chargebacks or disputes, Square makes it feel like they've got your back, and that they are doing all they can on your behalf. Past vendors have made it difficult for us to win chargeback disputes by not allowing adequate time to submit documentation or responses, requiring all dispute documents to be physically mailed, etc.

Square is very user-friendly both as a mobile app and desktop virtual terminal credit card processing provider. Although their processing fees and rates may not be the lowest, they also don't have hidden fees and mystery surcharges (i.e., higher rates for Visa or MC rewards/miles card transactions, etc.). Furthermore, users can easily access sales reports and/or have set up to be sent to an email address automatically at user-specified intervals. Data in the reporting section is easy to read and understand. Our employees are also able to access transactions receipts, issue refunds, and include additional notes or customer details that appear on a receipt or transaction record(s).

Customer Feedback feature is nice, but extremely limited in terms of utility and as a small business marketing tool. Ideally, Square customer feedback would be able to integrate with other reviews or ratings websites and platforms, such as Google for Business, Yelp, Wordpress, etc. I would love to see future updates to this feature that allow customer feedback to be published to external sites or pages like Facebook or Yelp. Virtual Terminal/online POS access for multiple users requires a subscription/pro plan, which is prohibitive for small mom-and-pop outfits like ours. Even if free accounts were allowed 2-3 additional user accounts, that would make a huge difference for internal LP and accountability tracking.

Overall, I am absolutely pleased with my decision to go with Square payments and devices. It has proven to be a powerful little tool, and has exceeded my expectations for my business and administration needs.

I was prepared, with rolled up sleeves, to set up my Square devices and software, expecting snags and integration challenges. I was pleasantly surprised at how easy it was to set up and how quickly I had it up and running. The hardware is small and does not take up much space, the software is easy to manage and customize, and the reporting is always current, which is a big bonus for me. My patients have often remarked at how swift and easy it is to be processed after treatment, and the simple tap or wallet payment platform is loved by them. Especially since it is hands free. This software allows me to have things all ready for them without any wait periods. On the backend, I really am grateful for the reporting and transaction logs which are always current. This makes bookwork so much easier.

My only stumbling block to date has been with the online gift cards. There doesn't seem to be a way to see when someone has purchased one. You only know of the purchase when you redeem it. I would like to know what is out there.

My overall experience with Square Payments has been incredibly positive, providing me with a seamless and efficient solution for accepting payments. One of the standout features of Square Payments is its simplicity and ease of use. The user-friendly interface and intuitive design make it a breeze to set up and navigate through the platform. From creating and customizing product catalogs to generating invoices or processing payments, Square Payments offers a smooth and streamlined experience. The flexibility of Square Payments is another aspect that I greatly appreciate. Whether I'm running a small business or engaging in occasional transactions, Square Payments caters to my needs. It allows me to accept payments in various ways, including in-person through a point-of-sale system or card reader, as well as online through an e-commerce website or invoicing. This versatility has proven to be invaluable, as I can adapt to different payment scenarios and provide convenience to my customers.

Square Payments is one of the most widely used payment processing solutions on the market. It offers a variety of features, making it an ideal choice for businesses and industries. Square Payments makes it easy to accept payments from customers in-store or online, no matter where they are located. The system allows users to quickly and easily process credit card purchases with just a few clicks, without needing any extra hardware or software. Additionally, merchants can use the same Square account to manage multiple stores across different locations and regions while taking advantage of competitive processing fees for each transaction. Square’s secure encryption technology ensures that customer information is always kept safe and secure during every transaction made through its platform – giving both buyers and sellers peace of mind when conducting business online or in person. In addition to being able to send digital invoices directly from their accounts at no additional cost, customers using Square Payment can also track their sales data over time so they know which products are most popular with their customers – allowing them to better tailor their marketing strategies accordingly. Customer service representatives are available 24/7 should help be required regarding troubleshooting technical issues or inquiries about refunds as well as any other questions related to using this payment processing solution effectively

Square Payment’s secure infrastructure is designed to protect data at every step of the process so business owners don’t have to worry about security threats.

Overall I'd recommend Square to anyone starting out and looking for ease but also great service and a great platform. Square hasnt done anything to make me want to leave. The POS system came fast, the card came fast and they are always upgrading the system for the different ways to pay. I've also never had any issues with fraud.

If you havent noticed... I love ease and the path of least resistance. And thats Square payments. Everything about their system is heaven and so easy to use. The app never an issue, the POS systems never an issue and they arrive quickly. I love that Square is always upgraded and working with the times. It's also not expensive and the transfer rates are not bad. I love that square doesn't take 6 years to payout either.

I would like for square to think about taking a little more time on the invoicing. I'd love to use it as opposed to Paypal.

Selling products electronically is so simple with Square. Whether you're swiping from your telephone, iPad, or transactions being completed from your website, sales are streamlined.

I love that if you're "out on the field" at tradeshows, farmers' markets, etc you can still complete orders that count toward your overall revenue. The analytics piece is awesome.

There had been some restrictions with some industries that made no sense. One of the brands was denied. It was nothing illegal. The processing fee could be lower.

Besides for the extreme case studies, or the most particular of clients, Square Payments is the total package. Ease of use, great support team, full of features, and clean and reliable. Two thumbs enthusiastically up!

While using Square Payments I was consistently impressed by just how simple and frictionless the entire process was. Of course, there were times when I wished we could have slightly more options or customizability, but those times were relatively rare - and more often than not, not completely necessary. It's impressive how much effort and attention is clearly put in by the developers, as the process for implementation could not be easier. Bravo!

If I had to pick a gripe about Square Payments, it's that what you see is what you get. If you're looking to make a tweak to a system or add in some sort of customizability and the toggle switch is not immediately apparent, well, that means that you flat-out can't do it. There's no additional structure pannel or settings screen to look for, it just can't be done. Ninety-five percent of the time, that's not an issue at all since the developers have though through most of the possible scenarios, but that 5% can, at times, be frustrating.

I have been using Square since 2015. I like that I have a card reader I can plug into my phone or tablet using the phone jack. This enables me to take in person payments at craft shows that we occasionally do in the spring and summer months. In addition, I was able to set up Square to accept card payments on our website. In fact, I learned about the e-commerce platform that we utilize through a promotion from Square. I may not have learned about the platform without Square and that platform has exceeded our expectations. When I log into my account to view sales transactions on Square, I am greeted by a screen displaying a bunch of boxes. Each box contains different information I may need. Because of this, I can easily find and access the data I need. The interface is user friendly on both a desktop and mobile device. My only complaint with Square is that the inventory tracking feature seems to be faulty and has not properly integrated with my website. This results in multiple email alerts that my inventory is extremely low when in actuality it is not.

I am able to use this software to accept credit and debit card payments on our website. I am also able to use this software to accept payments in person at craft shows. When logging in to my account to view sales transactions, I am able to find what I am looking for quickly due to the level of user friendliness.

I was able to add the inventory information for the items we sell in our online store. However, every day I receive a message telling me that my inventory is a negative amount for each item. In spite, multiple times to correct this, the inventory levels still do not match what is actually available and listed on our website. I have tried deleting the inventory from Square to start over, however, the only option appears to be deleting each item individually. We have a couple thousand items, so this is not practical.