--- title: "Stripe Payments Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stripe Payments. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stripe Payments is a good fit for you!" source_url: "https://www.softwareadvice.com/online-payment/stripe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Stripe Payments](https://www.softwareadvice.com/product/49509-Stripe/) / Stripe Payments Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/49509-Stripe/) Reviews [Alternatives](https://www.softwareadvice.com/product/49509-Stripe/alternatives/) # Stripe Payments User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 3,392 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 2,491 reviews (73%) - 4 stars: 655 reviews (19%) - 3 stars: 121 reviews (4%) - 2 stars: 26 reviews (1%) - 1 star: 99 reviews (3%) ### Most mentioned pros - I love how Stripe’s Checkout button lets me embed a single line of code that pops up a secure payment form, so when a customer clicks, the whole transaction flows through my back‑end without me having to build a form. - Its flexibility, strong security, and wide range of payment options make it a dependable solution for ecommerce and subscription-based businesses. Despite occasional support and verification challenges, Stripe remains one of the best payment processing platforms available for modern businesses. - The reliability and security of Stripe give both us and our customers confidence when completing transactions. While transaction fees can become a consideration as payment volume increases, the convenience, features, and trust Stripe provides make it a valuable tool for running and scaling an online business. ### Most mentioned cons - One of the main drawbacks of Stripe is that transaction fees can become a significant cost as a business grows and processes higher volumes of payments. While the fees are competitive for the service provided, larger businesses may find the costs add up over time. - The fact that a company with Stripe's resources can freeze or remove funds while providing inadequate communication is deeply concerning. If you are a small business owner—especially a veterinary clinic, medical practice, or family-owned company—think very carefully before trusting Stripe with your payment processing. - Funds can be temporarily held for reviews, chargeback risk, or compliance checks, which can be frustrating for businesses that rely on regular cash flow. ## Stripe Payments customer reviews Showing reviews 1-25 of 3,392 (page 1). ### Still a good app. Still easy - Overall rating: 5/5 - Reviewer: Leah G. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It’s still a great payment processor. Easy to use. Very intuitive. Fast payments and a helpful staff. #### Cons There’s more competition out now, so I feel like stripe is slowly falling behind the curve. I’d like to see them innovate. --- ### I finally stopped spending my whole Thursday reconciling vendor payouts. - Overall rating: 5/5 - Reviewer: Dorian M. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I've dealt with enough payment platforms to know when one's going to create more work than it solves, but Stripe didn't. Their API hooks into our small codebase without forcing a rewrite, and vendor onboarding takes minutes instead of days. Honestly, it's worth the percentage they take just for the time I get back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I run marketplace transactions for a regional platform that usually has about forty active sellers. Honestly, I expected setting up the split payments to be a total headache, but it really wasn't. Stripe Connect lets me route funds directly to vendor accounts without having to build any custom logic, and the dashboard breakdown actually shows what I need whenever a seller asks where their money went. #### Cons It feels like those test mode card numbers multiply every single quarter, and I’m constantly having to look up which one triggers a dispute and which one triggers a decline. It would be way better if the documentation just had one cheat sheet, instead of burying the info across six different articles. --- ### Best Online Payment Gateway for accepting payments - Overall rating: 5/5 - Reviewer: Abhishek A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Stripe has been great with payment gateway, and I have never felt the need for another payment gateway for my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe is very user friendly payment gateway. I have been using it since 2018 and I have never felt the need to get any other payment gateway for receiving online payments. The security system is so enhanced that it automatically detects fraudulent payments and blocks it before the transaction goes through. #### Cons The invoicing with Stripe is not very pleasing as it has basic templates which I do not use, because I require some additional lines to add to my invoice. #### Reasons for choosing Stripe Payments Stripe has a special program called Atlas. It helped me register my company in the US and also helped me in getting a US bank account. After all this, Stripe also provided me with the payment processor. This facility was not available with any other company. --- ### Dont Risk Your Company Using Stripe - Overall rating: 1/5 - Reviewer: Nick Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Watch out for this company. Our experience has been absolutely terrible. Out of the blue, we received threatening emails stating that they were going to stop processing our payments and close our account, despite us having done nothing wrong. When we called them to find out what was happening, we were told there was "nothing to worry about", yet they continued sending intimidating emails demanding documents and personal information before they would even discuss the matter with us. The whole experience felt very unprofessional and concerning. As a business, you simply can't afford to have your payment provider putting your company at risk like this. There are plenty of other reputable payment providers available, so we switched immediately. Based on our experience, I would not recommend trusting this company with your business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros nothing at all. very bad company to deal with. we don thave anythign nice to say about them we wantto worn people about them #### Cons the threating emails we got about closing our accoutn when we did nothing wrong . we called them and they said our account was fine and we have an email form them stating this #### Reasons for switching to Stripe Payments beacuse Stripe threated to close our acocunt for no reason --- ### Invoicing made super easy. - Overall rating: 5/5 - Reviewer: Philip B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had an overwhelmingly positive experience with Stripe. It's so easy to create products and services, generate invoices, track your cash flow, and get a bird's-eye view of how much your customers are spending and who your top customers are. It gives me so much information as well as functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe makes my invoicing process so seamless, fast, and efficient. Compared to when I used to generate invoices manually, I've found that sending Stripe invoices gets my invoices paid 100 times faster. #### Cons Sometimes I think the fees are a little bit high, but I do think that Stripe can justify its fees on the whole. --- ### Fast Checkout but a Documentation Hassle - Overall rating: 5/5 - Reviewer: Grace R. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I love how Stripe’s Checkout button lets me embed a single line of code that pops up a secure payment form, so when a customer clicks, the whole transaction flows through my back‑end without me having to build a form. It saves time and cuts errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe's Payment Links let us create checkout pages in seconds, which is pretty solid for our on‑site upsells. The dashboard is handy but the documentation could be clearer, especially when setting up subscription trials. It saves us time on manual invoicing. #### Cons I found the pricing a bit steep for small volume but it's still worth it because the features justify the cost. The support response time can lag, and the dispute resolution guide is hard to locate. A quick FAQ would make the workflow smoother. --- ### Stripe will help you succeed! - Overall rating: 5/5 - Reviewer: Taya F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall stripe is a great and secure way to collect transactions and manage subscriptions and customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I really like how organized it is to see transactions, customers, packages, etc. I feel like the features are pretty straightforward. It is easy to manage, cancel and edit subscriptions. I also really love that they have a quick email prompt for customers to update payment methods. I also like that they have a feature you can customize #### Cons I did use their AI feature which lead me to an incorrect option for a customer refund, so if you are unsure, you should confirm with a real person. Sometimes it has a hard time pulling up customer names if you don't enter them exactly. --- ### Stripe Review - Overall rating: 5/5 - Reviewer: Lex S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Awesome payment processor for our customers. Easy to set and use. We liked that various cards could use it to pay for products. #### Cons Occasional hiccup when our customers wanted to pay and we had to troubleshoot to figure out the issue. The % it takes for the credit cards can be too high. --- ### Stripe - A great resource for accepting payments, especially for non-profits! - Overall rating: 5/5 - Reviewer: Tara H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Stripe has been positive. It's allowed our small non-profit organization to accept donations through another method, which is always a great thing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe is a great resource for non-profits. There is no cost for the organization, it is really easy for both the organization and donors to utilize, allows another means for donors to make donations via credit card or other payment methods. I've never had any bugs or issues, nor have I ever needed to contact customer support or client support. #### Cons I have not found anything I dislike about Stripe. It's been a huge benefit to our organization and has always been reliable! --- ### Great Value - Overall rating: 5/5 - Reviewer: Casey B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered So far my overall experience with Stripe has been very positive. From set up to usage has been so simple and fast! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of Stripe for sending invoices and collecting payments from customers! Makes my life so much easier! #### Cons At this point, there really isn't anything that I've run into with Stripe that I dislike. I am confident that if a problem arises their customer support will handle accordingly! --- ### Reliable and Flexible Payment Processing with Stripe - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Stripe has been a dependable payment processing system for our business. It handles credit card payments efficiently, offers useful reporting tools, and provides a secure way to process transactions. The platform is generally easy to use, runs smoothly with minimal bugs or issues, and gives businesses the flexibility to customize integrations as needed. It has been a strong solution for managing online and card payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Stripe provides a reliable and flexible platform for processing credit card and card payments. The system offers good value for the service provided and integrates easily with websites and online ordering platforms. The dashboard is easy to navigate, making it simple to track payments, review reports, and manage payouts. Stripe also allows for customization and integrations that make it adaptable to different business needs. Overall, it provides a smooth payment experience for both the business and the customer. #### Cons There are not many major downsides to the platform. Some reporting tools and advanced settings can take a little time to learn when first using the system, but once you become familiar with the dashboard it becomes much easier to navigate. #### Reasons for choosing Stripe Payments I chose Stripe due to the ease of integration with my current website provider. --- ### Process CC Payments with Ease - Overall rating: 5/5 - Reviewer: Zach F. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience with Stripe has been positive. Payment processing is easy. The only complaint I would have is regarding the emails that Stripe sends to notify you of a payment. It would be helpful if it gave more detail, such as what the transaction was for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use Stripe for processing our CC payments for our programing tickets and donations. The platform works great in combination with Foundant CommunitySuite so that payments are automatically processed. #### Cons The only complaint we have regarding Stripe is about their reporting functionality. It was challenging to find the reporting options as a new user. #### Reasons for switching to Stripe Payments PayPal does not talk with our Foundant CommunitySuite Software so we made the switch to Stripe. --- ### Stripe experience - Overall rating: 4/5 - Reviewer: Mathew S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Stripe has been convenient to use at my practice. It is integrated with my weave software so that feature is convenient. I also like the ability to see daily / weekly / monthly reports quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe has been easy to use and I really like the terminal functionality. It has tap to pay, swipe, or manual entry. It looks sleek as well. Also really like the text to pay option. The ability to automatically e-mail a patient a receipt is super helpful as well. #### Cons What I like least about Stripe is the credit card fees are a bit high especially for manual entry. Not as high for swiped card but still a bit pricey. #### Reasons for switching to Stripe Payments I switched to Weave and Stripe was their integrated CC processor so I wanted it to be streamlined. --- ### Reliable recurring billing that stays out of the way - Overall rating: 4/5 - Reviewer: Scott C. - Verified reviewer: Yes - Industry: E-Learning - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive overall. Stripe is the piece of our payments infrastructure we think about least, which is exactly what you want from a payment processor. It's handled thousands of subscription renewals across a multi-year membership program with essentially zero processor-side failures. I'd choose it again. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe has been rock-solid for processing recurring subscription payments on our membership and training business. We run WooCommerce Subscriptions with multiple installment plan variants, and Stripe handles the recurring billing, card updates, and retries without drama. #### Cons Processing fees add up at volume, especially on installment plans where the same customer generates twelve separate transactions instead of one. Dunning and failed-payment recovery is functional but basic out of the box. We've had to build our own reporting to identify and act on at-risk subscribers rather than relying on Stripe's native tooling. --- ### Secure, Simple, and Seamless Payment Processing - Overall rating: 5/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Stripe has been very positive. It has provided a reliable, secure, and efficient payment solution that makes it easy to accept payments and manage transactions as our business grows. The platform is easy to integrate, offers excellent payment processing capabilities, and provides clear visibility into sales, refunds, and customer payments. The reliability and security of Stripe give both us and our customers confidence when completing transactions. While transaction fees can become a consideration as payment volume increases, the convenience, features, and trust Stripe provides make it a valuable tool for running and scaling an online business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most about Stripe is how seamless and reliable the payment experience is for both businesses and customers. It makes accepting payments simple, secure, and efficient, allowing us to focus on growing our business rather than managing complex payment systems. Stripe provides a wide range of payment options, detailed transaction information, and easy integrations with other platforms, making it a flexible solution for businesses of all sizes. The dashboard is intuitive and provides clear insights into payments, refunds, and customer transactions. I also appreciate Stripe’s strong security features and global capabilities, which give customers confidence when making purchases and allow businesses to scale internationally with ease. #### Cons One of the main drawbacks of Stripe is that transaction fees can become a significant cost as a business grows and processes higher volumes of payments. While the fees are competitive for the service provided, larger businesses may find the costs add up over time. Another area for improvement is that some advanced features and settings can feel more technical and may require additional knowledge to fully understand and configure. For smaller businesses or first-time users, navigating certain aspects of the platform may take some time. Overall, Stripe is a reliable and powerful payment solution, but reducing complexity for beginners and offering more cost-effective options for growing businesses would make the platform even stronger. --- ### Reliable payment processing with strong invoicing features, but slightly slow payouts - Overall rating: 4/5 - Reviewer: Matthew H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Stripe has been a reliable and professional payment solution for my business. It handles card payments smoothly and makes it easy to send invoices and payment links to clients. The ability to customise invoices with branding is a strong advantage and helps maintain a professional appearance. The main drawback is the delay in receiving funds, which can take up to three business days, which is slightly slower than ideal for day-to-day cash flow. However, the system is stable, secure, and generally very easy to use once set up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros •Very easy to create and send payment links •Competitive transaction fees •Highly customisable invoices, including the ability to add branding and logos •Smooth and reliable card payment processing •Clear and functional user interface #### Cons •Payouts can take around three business days, which feels a bit slow for cash flow •Some features can take time to fully understand for new users •Occasional complexity in navigating the broader dashboard --- ### Stripe worked fine and did not crash my ERP - Overall rating: 5/5 - Reviewer: Maksim K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I know that previously we would receive checks in the mail (which were usually late or missing), but now the QR codes simply work. I am writing this from a pile of Pizza Boxes because my desk is a disaster and I just want to go home, but Stripe allowed me to avoid entering the same data into SAP for 5 hours. Also, it does flag fraudulent activity which is great during the holiday season. Receivable Turnover is faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was really impressed that there has been no failure of the integration. It works pretty well and accepts ACH and credit cards with minimal configuration and the funds are deposited every day. So far, that has been a relief. The support have also been surprisingly responsive to issues that we encounter and the customer portal allows customers to make payments without having to leave the payment page, which is nice, although it isn’t anything revolutionary. #### Cons Unfortunately, the Remittance Emails are garbage because they don’t indicate which deposits are included in the email so I have to guess. We had to turn off the Auto-Imports because it duplicated all of the entries in the ledger and that was an absolute nightmare to manually remove. The syncing between the website and the module can be very inflexible at times, which is frustrating. --- ### Powerful and Reliable Online Payment Platform for Businesses - Overall rating: 5/5 - Reviewer: Sonu P. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Stripe has been very positive. It has helped streamline credit card payments, improve checkout experiences, and simplify payment management across multiple channels. The platform performs reliably and scales well as transaction volumes grow. Its flexibility, strong security, and wide range of payment options make it a dependable solution for ecommerce and subscription-based businesses. Despite occasional support and verification challenges, Stripe remains one of the best payment processing platforms available for modern businesses. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe provides a very smooth and reliable payment processing experience for both online and mobile transactions. The platform is easy to use, integrates well with ecommerce systems, and supports a wide range of card payments and international payment methods. One of the biggest advantages is the developer-friendly setup and flexible API integrations, which make customization and automation much easier for growing businesses. The dashboard is clean and provides clear visibility into transactions, refunds, disputes, and reporting. Mobile access is also strong, allowing teams to monitor payments and activity on the go. For businesses handling online sales, the platform offers excellent value for money considering the reliability, scalability, and range of features available. #### Cons Customer support can sometimes be slow when dealing with more complex account or dispute-related issues. There are also occasional delays with account verification or fund holds, particularly for newer businesses or high-risk transactions. While the interface is generally user-friendly, some advanced settings and reporting features may require technical knowledge. There can also occasionally be bugs or inconsistencies with third-party integrations depending on the platform being used. --- ### Great payment taking! - Overall rating: 5/5 - Reviewer: Alexis L. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I enjoyed it for the price it was expensive. I also never really had an issue that I had to contact anyone to help me fix. I would definitely recommend it to other people in business owners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I would say stripe is the best for any card payments. I used it everyday in my time as a business owner. It’s so versatile and easy to use. I also could integrate it into my online shop. #### Cons Sometimes it was slower on some days. I was confused with a few features but they have a great information page to help with. --- ### A great product to use!!!! - Overall rating: 5/5 - Reviewer: Tavoni L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I have had a wonderful experience using Stripe's services. It has truly been a life saver for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I like that Stripe accepts all major debit/credit cards!!!!! It also is very beginner-friendly and has a lot of great features to help you along the way!!!! #### Cons The number one thing that I consider a con is Stripe does not have a great customer support system!!!! It is very hard to get in touch with anyone via phone. All you basically have to rely on is chat and email for support. --- ### Great for Freelancers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered From the start to the finish of projects, I am considering time and pricing constantly. There's enough for me to worry about when working with clients, so having Stripe as a tool in my belt is a fantastic way to de-fantasize pricing and free my brain up for real creative work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe is extremely easy to use for both personal and professional use-cases. As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations. #### Cons Stripe can be as simple or as complex as you'd like to make it. It is worth investing some time up-front to set up the most efficient backend as possible. Future you will thank you. --- ### Paying Made Easy without Any Hitches. - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I make money with sales at United Empire Miniatures, having smooth transaction services is a must here. I would say Stripe ticks all these boxes easily enough as the process is quite straightforward, credit cards work well here and the price matches perfectly the services. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The interface is sleek and I am sure about where my money goes each time. When paying using a credit card via Stripe, the whole experience seems seamless as compared to other services. #### Cons Their customer service is not helpful in case anything happens. Once, I faced an issue with card payment and it took forever to hear back from anyone regarding any help on this. --- ### Solid option with tap to pay - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Stripe provides a decent amount of features and ways to accept payments for your business. The eye catching feature for me was the ability to use a nfc capable smartphone to take payments with tap to pay instead of having to use a stripe terminal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The setup process was quick and easy with only a few questions about your business and how stripe can tailor its services to your business type. #### Cons Navigating around can take a bit to understand. There are alot of different tabs to explore but once you become familiar with the layout its a breeze. #### Reasons for choosing Stripe Payments Colleague recommended Stripe over Square --- ### Chief Operating Officer - Overall rating: 3/5 - Reviewer: Eugene P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Overall ok but higher fee and having to maintain two accounts are not the best experience. Feel like I am kept hostage of Stripe as a result of the SaaS tool we chose to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It seems comprehensive and the reporting tools are helping so I am generally happy with the tool so far. #### Cons I have two streams of revenue but it is not letting me consolidate both streams so I have to maintain two accounts. Also the process fee and payment timeline is worse than another tool I use. --- ### Professional payment solution for businesses and ecommerces - Overall rating: 5/5 - Reviewer: Roger A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My experience is very positive so far. It is a strong payment platform for businesses and online services. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like how professional and reliable it is for online payments. When I create an ecommerce, I recommend to my clients as a first option stripe, because it is easy to set up credit card payments and how affordable are they fees #### Cons Setup can be technical. It is not very beginner friendly and I need to do a follow up when clients want to start a new account. #### Reasons for choosing Stripe Payments Because offers better fees for my clients ## More reviews [Next reviews](https://www.softwareadvice.com/product/49509-Stripe/reviews/?page=2) --- Stripe Payments Reviews, Pros and Cons - 2026 Software Advice