--- title: "Stripe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Stripe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Stripe is a good fit for you!" source_url: "https://www.softwareadvice.com/online-payment/stripe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Payment Processing Software](https://www.softwareadvice.com/online-payment/) / [Stripe](https://www.softwareadvice.com/product/49509-Stripe/) / Stripe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/49509-Stripe/) Reviews [Alternatives](https://www.softwareadvice.com/product/49509-Stripe/alternatives/) # Stripe User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 3,382 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.2/5 - Value for money: 4.3/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 2,484 reviews (73%) - 4 stars: 653 reviews (19%) - 3 stars: 120 reviews (4%) - 2 stars: 26 reviews (1%) - 1 star: 98 reviews (3%) ### Most mentioned pros - I like the ability to set up a Stripe feed in Xero or to create invoices so that when payments come in it will automatically mark the payment to the invoice - It integrates smoothly with website builders, email platforms, and automation tools, making it practical for founders creating structured online offerings rather than physical retail. - Its flexibility, strong security, and wide range of payment options make it a dependable solution for ecommerce and subscription-based businesses. Despite occasional support and verification challenges, Stripe remains one of the best payment processing platforms available for modern businesses. ### Most mentioned cons - One of the main drawbacks of Stripe is that transaction fees can become a significant cost as a business grows and processes higher volumes of payments. While the fees are competitive for the service provided, larger businesses may find the costs add up over time. - They charge 30% of the disputed charge + other fees -- it is absolutely outrageous and there is no notification of this fee until the dispute is settled. If you read Stripe fine print about disputes, it talks about fees, but there is nothing about it when you are deciding to do a manual submission to respond to dispute or Smart Dispute). - The fact that a company with Stripe's resources can freeze or remove funds while providing inadequate communication is deeply concerning. If you are a small business owner—especially a veterinary clinic, medical practice, or family-owned company—think very carefully before trusting Stripe with your payment processing. ## Stripe customer reviews Showing reviews 1-25 of 3,382 (page 1). ### Excellent document for developers to integrate payment into their application - Overall rating: 5/5 - Reviewer: Ekpono A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with Stripe is really positive especially webhook which provides enough information on payment stages and how easy it is to use their document with code examples #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe help me by making it easy to integrate payment feature into my application. After creating the account, I was able to provide a payment interface to my customers #### Cons The charges on customers on every transaction was really high, I was considering changing providers because of it. I hope they consider small businesses --- ### Stripe works for day-to-day work with Stripe — know the fees and filters - Overall rating: 4/5 - Reviewer: christopher f. - Verified reviewer: Yes - Industry: Wireless - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered In the months we have been using it day to day I have used Stripe for day-to-day work with Stripe. This is how the tool behaves for us right now, not how a demo looked. On the positive side, contractor payouts that we used to batch on Mondays now go out the same afternoon we approve the hours. The constructive side is equally specific: support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. For a team our size, that tradeoff is one I can live with, and we are still on it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros In the months we have been using it day to day I have used Stripe almost every working day for day-to-day work with Stripe. Mobile payments are not a novelty for us; they are how the front desk finishes checkout while the client is still standing there. A typical in-person collection that used to stall at the desk now finishes before the client is out the door. Notifications are noisy on a busy day, but they are reliable — I would rather clear a few extras than miss a failed send. #### Cons What I like least is straightforward. Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. The business activity view is thinner than a full merchant dashboard — filtering a busy month by client still takes more tapping than it should. None of this is a reason to leave, but it is the part of the week I notice. --- ### Still a good app. Still easy - Overall rating: 5/5 - Reviewer: Leah G. - Verified reviewer: Yes - Industry: Automotive - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It’s still a great payment processor. Easy to use. Very intuitive. Fast payments and a helpful staff. #### Cons There’s more competition out now, so I feel like stripe is slowly falling behind the curve. I’d like to see them innovate. --- ### A Convenient, Centralized Hub for AR - Overall rating: 4/5 - Reviewer: Kaleb V. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Having our invoicing and accounts receivable in a single dashboard was helpful to a team that spans several time zones and has lots of moving pieces with various clients needing different billing cycles. #### Cons Stripe's percentage is quite high on the larger-ticket billing. We paid several hundred dollars with our initial client payments, and there are more cost-efficient ways to bill one-off customers. #### Reasons for choosing Stripe We needed a bit more administrative oversight and accounting transparency for records and client management. Stripe delivered that. #### Reasons for switching to Stripe Wave generates invoices easily, but doesn't have an automated or secure way to pay them like we needed. --- ### Stripe provides developer friendly payment processing and seamless API integrations - Overall rating: 5/5 - Reviewer: Estrella A. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Over 1 year, Stripe proved ideal for credit card payments and card payments. Outstanding ease of use and value for money outweigh minor bugs and issues, while client support and customer support handle routine queries well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Processing card payments and credit card payments is effortless thanks to excellent developer tools. Great ease of use, reliable client support, strong customer support, and good value for money keep bugs and issues rare. #### Cons Higher processing fees impact value for money at scale. Customer support and client support can feel slow on dispute appeals, while edge case bugs and issues in webhook retries disrupt ease of use for card payments and credit card payments. --- ### Invoicing made super easy. - Overall rating: 5/5 - Reviewer: Philip B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had an overwhelmingly positive experience with Stripe. It's so easy to create products and services, generate invoices, track your cash flow, and get a bird's-eye view of how much your customers are spending and who your top customers are. It gives me so much information as well as functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe makes my invoicing process so seamless, fast, and efficient. Compared to when I used to generate invoices manually, I've found that sending Stripe invoices gets my invoices paid 100 times faster. #### Cons Sometimes I think the fees are a little bit high, but I do think that Stripe can justify its fees on the whole. --- ### Fast Checkout but a Documentation Hassle - Overall rating: 5/5 - Reviewer: Grace R. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I love how Stripe’s Checkout button lets me embed a single line of code that pops up a secure payment form, so when a customer clicks, the whole transaction flows through my back‑end without me having to build a form. It saves time and cuts errors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe's Payment Links let us create checkout pages in seconds, which is pretty solid for our on‑site upsells. The dashboard is handy but the documentation could be clearer, especially when setting up subscription trials. It saves us time on manual invoicing. #### Cons I found the pricing a bit steep for small volume but it's still worth it because the features justify the cost. The support response time can lag, and the dispute resolution guide is hard to locate. A quick FAQ would make the workflow smoother. --- ### Stripe review and the product overall - Overall rating: 5/5 - Reviewer: Nour S. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was a great one I enjoyed everything there is to enjoy in the platform system as a whole #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for money I liked also the writer service and how you can implement product services to your platforms #### Cons I disliked the payroll system in stripe because you always have to put a schedule if they can open up the payment system in the portal that would’ve been great --- ### Awesomeness! - Overall rating: 5/5 - Reviewer: Tenequia L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Stiripe made management of business pretty easy. It gave clients the option to add a card and save for future payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was sooo easy to use, it made it so easy to accept payments and for people not good with technology are even able to use stripe with ease! #### Cons The only thing I didn’t like is that I was not able to send invoices out to where the client can just click the link and make payment instead of having to go find the stripe application #### Reasons for choosing Stripe It was more affordable and manageable for me --- ### My experience with Stripe - Overall rating: 5/5 - Reviewer: Chiara L. - Verified reviewer: Yes - Industry: Legal Services - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I had a nice experience with Stripe, it's a good way of payment very accessible and easy to work with. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Ita so Easy to use and the purchase go so easy every time. I use it very often, for mostly all my credit card payments and payments online. I use it on my phone and on the pc, I never had problems it's perfect. Would recommend. #### Cons It happened sometimes that the payments don't go through but in a few minutes it will start to work again. --- ### A reliable, developer-friendly payment solution that scales with your business - Overall rating: 5/5 - Reviewer: Louis s. - Verified reviewer: Yes - Industry: Real Estate - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered verall, Stripe is one of the most powerful and reliable payment processing platforms on the market. It strikes a great balance between ease of use for non-technical users and flexibility for developers. Despite the fee structure and occasional support delays, the platform's reliability, feature set, and global reach make it an excellent choice for businesses of all sizes. I would definitely recommend Stripe to any company looking for a modern, scalable payment solution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Stripe has been a game-changer for our business. The setup process was incredibly smooth — we were able to start accepting payments within just a few hours. What I appreciate the most is the developer-friendly API and the extensive documentation, which makes integration straightforward, whether you're handling one-off payments, The wide range of supported payment methods (cards, SEPA, BANK transfers, etc.) #### Cons The transaction fees can be difficult to manage, especially for businesses with high volumes , connected Customer support is mostly handled via email or chat, and while the team is professional, response times can sometimes be slow for urgent issues. A more direct phone support option would be appreciated. #### Reasons for choosing Stripe Developer-friendly API and documentation: Stripe's API is by far the most intuitive and well-documented on the market, which made integration significantly faster and smoother compared to competitors. --- ### Great for collecting payments, quickly and easily. - Overall rating: 4/5 - Reviewer: Emma B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Stripe is positive, the software successfully collects payments and automatically pays-out into the bank account at regular intervals. I am able to easily obtain payment information from my login and manage other users so they can gather required data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I use Stripe to collect payments from various sources. We use Stripe because it is a widely trusted global payment collection software. We can use it for online payments and also in-person on a card machine which is helpful for in-person events. There are transaction fees applied however, there is no monthly charge. Stripe is easy to use with a dashboard showing your key figures. It is easy to navigate and find payment information, and reports which we use to verify income with our auditors. It offers a dispute section where you can easily return or refund payments should the need arrive. It creates a customer data base, storing information securely, and analyse is available. A test-mode function can also be used. #### Cons The transaction fee is quite high, and we were not able to negotiate a discount, however it was still deemed the best value for money for what we needed at the time, and we have no plans to move away from Stripe. We have experienced no bugs or issues with the transaction volumes we have. #### Reasons for choosing Stripe It was the best solution to integrate with our website. --- ### Stripe is the best solution if you are starting out with online payments. - Overall rating: 4/5 - Reviewer: Francesco P. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with stripe is very good. I'm still looking for cheaper solutions out there but I can say that it's solid and easy to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe has by far the easiest setup to start getting payments online. Way easier than PayPal and with less restriction. Overall is the best solution if you are starting out on getting payed online. #### Cons Fees are high though. 50 cents for every 15 bucks. But this is a common problem. PayPal Fees are even higher. Stripe also is not a merchant of records. #### Reasons for switching to Stripe Too complex to set up, fees are high, can have a lot of problems while getting it to works, I've still 24 dollars locked up with them --- ### Overall, a great program that is easy to use. - Overall rating: 5/5 - Reviewer: Meg J. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I enjoy using Stripe. It is easy to use for clients. I have not received any complaints about the program from customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Stripe links to all of the various platforms I use for my business. It is easy to use and is an easy way to accept credit card payments anywhere. #### Cons I do not like that there are multiple separate accounts with the same name under my business's Stripe account. I wish they were listed with the account they are linked to. I have left some open that could be closed, because I cannot tell which ones need to be deleted. #### Reasons for choosing Stripe I did not want to attach anything to my phone. I also know others who use it and often complain that it is not working. With Stripe I can just have clients scan a QR code if they are in person. --- ### Stripe for online payments for business - Overall rating: 4/5 - Reviewer: Bill L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using stripe fir over 9 years and never had any major issues. We only uad a snall issue and the team at stripe helped and cleared it right away. Other than the cost we are happy with it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works well for our online payment services. It provides you notice via email when someone makes a purchase. #### Cons It costing is kind of high in our opinion. We pay close to 4% fees off the total cost of the service. #### Reasons for choosing Stripe The setup seemed easier for our team. The reporting also seemed better. --- ### Reliable payment processing with strong invoicing features, but slightly slow payouts - Overall rating: 4/5 - Reviewer: Matthew H. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Stripe has been a reliable and professional payment solution for my business. It handles card payments smoothly and makes it easy to send invoices and payment links to clients. The ability to customise invoices with branding is a strong advantage and helps maintain a professional appearance. The main drawback is the delay in receiving funds, which can take up to three business days, which is slightly slower than ideal for day-to-day cash flow. However, the system is stable, secure, and generally very easy to use once set up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros •Very easy to create and send payment links •Competitive transaction fees •Highly customisable invoices, including the ability to add branding and logos •Smooth and reliable card payment processing •Clear and functional user interface #### Cons •Payouts can take around three business days, which feels a bit slow for cash flow •Some features can take time to fully understand for new users •Occasional complexity in navigating the broader dashboard --- ### Definitely Beats others! - Overall rating: 4/5 - Reviewer: Jayme V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Stripe has made it possible for me to launch and test multiple digital products without needing a complicated financial setup or a full development team. As someone building structured tools like Identity Architect frameworks, digital reports, and downloadable software, I needed a payment system that felt professional but didn’t slow down execution. Stripe strikes that balance extremely well. The biggest advantage is how quickly you can go from idea to checkout. Payment links, hosted checkout pages, and simple product setup allow you to start selling almost immediately. For founders working on early-stage products or iterating quickly, that speed matters more than anything. I was able to validate demand and capture real customers without getting stuck in technical complexity. Stripe also grows with you. What starts as a simple payment link can later become subscriptions, gated digital downloads, or fully integrated checkout flows. This flexibility is especially helpful when products evolve over time, which they inevitably do. Having everything in one ecosystem reduces friction and avoids the need to constantly switch tools as your business matures. The dashboard is clean and intuitive, making it easy to track payments, refunds, and customer activity without feeling overwhelmed. Even when using more advanced features like invoicing or product variations, the interface stays relatively straightforward. Compared to many financial tools, Stripe feels designed for builders rather than accountants. Another strong point is how easily Stripe fits into a broader digital workflow. It integrates smoothly with website builders, email platforms, and automation tools, making it practical for founders creating structured online offerings rather than physical retail. Customer support can occasionally take time depending on the issue, and some deeper customization features may require technical guidance if you want to build something very complex. However, for most founders launching digital products or services, the core functionality is accessible and reliable without needing extensive development resources. Overall, Stripe removes a major barrier to entry for entrepreneurs who want to move quickly and present a polished, trustworthy checkout experience. It supports experimentation while still providing infrastructure strong enough to scale. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very easy to start accepting payments quickly •Clean, intuitive dashboard •Works well for digital products, frameworks, and online services •Flexible as offerings evolve (one-time, subscription, gated access) •Professional checkout experience builds trust •Integrates well with modern website and email tools #### Cons Support response times can vary •Some advanced customization may require technical setup •Fees are standard but noticeable at higher volume #### Reasons for choosing Stripe Better features, less resistance in general --- ### Stripe worked fine and did not crash my ERP - Overall rating: 5/5 - Reviewer: Maksim K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I know that previously we would receive checks in the mail (which were usually late or missing), but now the QR codes simply work. I am writing this from a pile of Pizza Boxes because my desk is a disaster and I just want to go home, but Stripe allowed me to avoid entering the same data into SAP for 5 hours. Also, it does flag fraudulent activity which is great during the holiday season. Receivable Turnover is faster. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was really impressed that there has been no failure of the integration. It works pretty well and accepts ACH and credit cards with minimal configuration and the funds are deposited every day. So far, that has been a relief. The support have also been surprisingly responsive to issues that we encounter and the customer portal allows customers to make payments without having to leave the payment page, which is nice, although it isn’t anything revolutionary. #### Cons Unfortunately, the Remittance Emails are garbage because they don’t indicate which deposits are included in the email so I have to guess. We had to turn off the Auto-Imports because it duplicated all of the entries in the ledger and that was an absolute nightmare to manually remove. The syncing between the website and the module can be very inflexible at times, which is frustrating. --- ### Stripe: The Payment Processor of Choice for CAS Firms - Overall rating: 5/5 - Reviewer: Eri D. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall there is not another payment processor that I would go with, especially for the space that I'm in. As a tech forward CAS firm the big take a ways are ease of use and functionality. AS long as payments are collected and made in a timely manner that is easy for our clients to use, then all is good. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Stripe is one of the core tools at my accounting firm. It is the backbone of our payments system. Whether we need to accept ach or card payments, Stripe allows us to accept any of those options. It is easy to setup and clients have an easy time making and saving their payment methods. #### Cons There is not too much wrong with Stripe. Although there are fair reasons for the processing and disbursement of ACH payments collected, it could be quicker or at the very least there should be options for faster speeds even for a fee. This way it is up to the user if they want quicker disbursement. --- ### Stripe is Great - Overall rating: 5/5 - Reviewer: Amanda J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Positive! It's a built in payment system that functions perfectly 90% of the time and I like that I can direct where the taxation appears via the client or clinician's end of things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like its built in data provided through my EHR platform that makes it easy to run credit cards and pulls up invoices with no glitching. There's mobile accessibility via EHR app so people can upload card payments on the go. #### Cons Sometimes it has trouble recalling an invoice if the card information is delayed and then there's a roundabout way to solve the issue but it just takes some extra clicking. --- ### Reliable and Easy Payment Processing Platform - Overall rating: 5/5 - Reviewer: Joy O. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Stripe has been very positive. It helps me to accept payments smoothly, track transactions easily and manages invoices without stress. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe is very easy to use and makes receiving on-line payments fast and secure. I like the simple dashboard, smooth card payment processing, and the reliable customer support. #### Cons The transaction fee can sometimes feel very high, especially for small payments, and account verification may take a little time. --- ### Great for Freelancers - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered From the start to the finish of projects, I am considering time and pricing constantly. There's enough for me to worry about when working with clients, so having Stripe as a tool in my belt is a fantastic way to de-fantasize pricing and free my brain up for real creative work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Stripe is extremely easy to use for both personal and professional use-cases. As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations. #### Cons Stripe can be as simple or as complex as you'd like to make it. It is worth investing some time up-front to set up the most efficient backend as possible. Future you will thank you. --- ### Paying Made Easy without Any Hitches. - Overall rating: 5/5 - Reviewer: James M. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since I make money with sales at United Empire Miniatures, having smooth transaction services is a must here. I would say Stripe ticks all these boxes easily enough as the process is quite straightforward, credit cards work well here and the price matches perfectly the services. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The interface is sleek and I am sure about where my money goes each time. When paying using a credit card via Stripe, the whole experience seems seamless as compared to other services. #### Cons Their customer service is not helpful in case anything happens. Once, I faced an issue with card payment and it took forever to hear back from anyone regarding any help on this. --- ### Fast and Secure with Plenty of Fees - Overall rating: 4/5 - Reviewer: Ryan P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Stripe has made it easy for my patients to fast and securely pay invoices for their therapy sessions. #### Cons Unfortunately, with stripe, you’re going to incur processing fees. Either the patient pays them or you do. Either way, it either adds more financial strain to the families or your business. --- ### Stripe: The Seamless Pay-Way for Today's Digital Economy - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience though has been satisfactory. The software supports my business needs and my customers are satisfied with the payment structure. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked being able to integrate payment processing with a streamlined setup into business structure. They have a wide variety of payment methods with multi-currency support. #### Cons Some drawbacks require coding knowledge and the number of features can be overwhelming to keep up with. ## More reviews [Next reviews](https://www.softwareadvice.com/product/49509-Stripe/reviews/?page=2) --- Stripe Reviews, Pros and Cons - 2026 Software Advice