SumUp vs Recharge

RATING:

4.5

(1398)

SumUp has 1398 reviews and a rating of 4.54 / 5 stars vs Recharge which has 13 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (1398)
4.8 (13)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
June 13, 2024
July 10, 2023
Pros/Cons
  • Pros

  • The app design is simple and clean, and very user friendly. It didn't take me long to get our payment system up and running with SumUp.
  • The best things about SUMUP are the low interest rates, the buyer installment options, the option to split the fees between seller and buyer and the ease of use of the application.
  • Cons

  • This happens in maybe 1 in 20 transactions, and most customers are understanding about it. Still, it can be a bit annoying.
  • Everything the worst company ever I have used disgusting customer service.
Read all user reviews
  • Pros

  • It is easy to find information. The payment method is secure and it works fine.
  • I love that it integrates with Shopify so that our customers make a purchase and don't even have to deal with anything extra. They simply select recurring order and Recharge takes it from there.
  • Cons

  • There have been some buggy issues over the years, however the team at ReCharge is generally quick to respond and get into action with problems that arise.
  • The payment process stops working for a short period.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos