SuperPay

RATING:

4.72

(50)

About SuperPay

SuperPay is a cloud-based payment processing solution designed to help businesses set up, manage and authenticate one-time and recurring transactions. Features include single sign-on, bulk data upload, customizable branding, two-factor authentication, fraud detection and email notifications. The application offers integration with Stripe, letting team members protect data using 256-bit encryption, monitor transactions in real-time and prepare logs for any changes. Using self-service portals, customers can view recurring and previous payments, add/update card details and make cancellations. It also allows businesses to embed forms on the website with pre-filled buyer details and accept payments in multiple currencies. SuperPay is available on monthly subscript...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

SuperPay Pricing

SuperPay is offered across two pricing plans, outlined below. A free trial is also available. Standard: 1% fee per transaction Unlimited: $49/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

SuperPay payment link creation
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SuperPay Reviews

Overall Rating

4.72

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 50 reviews

User Profile

Manoj

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2020

Easy to use Stripe connectivity

Very happy with the product. Just upgraded to the next version. SuperPay team set it up for me when requested.

Pros

I've been looking for a product that allows Stripe to be used similar to Paypal, i.e. payment links instead of adding scripts to a web page. SuperPay delivers exactly what I wanted.

Cons

SuperPay is a simple product that operates on top of Stripe. There is nothing to dislike due to its simplicity.

Reasons for choosing SuperPay

This is not an alternative, just another application which makes it easier to use Stripe.

Response from Rosenbridge

Thanks so much for the review, if there is anything else we can do please don't hesitate to reach out to support@superpayit.com

Replied May 2020

Jonathan

Company size: 2-10 employees

Industry: Accounting

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2020

Great way to get paid!

Positive! I was looking for similar products, tried them all, and landed on SuperPay. I’m excited to see where the product goes and how it will improve!

Pros

The customer experience is top notch. It allows for your customers to pay their bills with no friction and no clunky logins. Very minimal and clean.

Cons

The mobile presence. I think it can be setup with an app of some sort for a better mobile experience, however, I still find it much better than the alternatives.

Reasons for choosing SuperPay

The UI and ease of use. It looks fantastic cosmetically and from a practical standpoint it really is simple to execute the payment. We believe it provides our clients with more personalization, something we value very highly.

Reasons for switching to SuperPay

QBO is not the most modern software. We needed something new and exciting, which we believed SuperPay brought to the table!

Response from SuperPay Technologies

Hi Jonathan, it's great to hear that you've enjoyed using SuperPay. We absolutely love hearing feedback like this! We are currently evaluating a mobile app - we'd love to hear your thoughts on its functionality and what purpose it would serve. If you have any questions or there is anything else we can do please don't hesitate to email us at hello@superpayit.com we'd love to chat!

Replied February 2020

Pam

Company size: 1 employee

Industry: Construction

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

December 2020

No support after 24 hours, features missing

Not as impressed as I had hoped. Lacking support and features.

Pros

The price was excellent 1% / transaction. Looked easy.

Cons

It says there is a demo when you arrive for the first time, but there wasn't. I needed: recurring without trial, recurring with trial, and one time invoicing from my website. As far as I could tell, it doesn't do all of these. When I emailed support, there was no answer after 24 hours. Nor did chat work either, just took my email address. Looking around in the software, it seemed that some features were not completed.

Reasons for choosing SuperPay

Superpay charges 1% and Paythen.co was the only one at 1%, but it is difficult to find anyone using this. Bother Superpay and Paythen.co seem to be in Great Britain, which was a negative to me. SuperPay's add on to Stripe processing seemed simple in their advertising and had good reviews on Capterra.

Reasons for switching to SuperPay

My hosting provider has outdated software and Stripe requires a more recent version to install their invoicing product. It wouldn't work. After this, I am switching to Zoho One, again for the price, but with many more capabilities.

Kyle

Verified reviewer

Company size: 1 employee

Industry: Media Production

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

January 2021

Simple to use, conquers the essentials

SuperPay is easy to use, has some robust features that accommodate its goal, and is well designed. I highly recommend SuperPay to businesses that need a simple way of capturing one-off or recurring payments.

Pros

SuperPay is awesome for what the name implies... simply capturing payments from clients. The user interface is clean, straightforward, and is designed to be quick and easy to use. The functionality of this app achieves its goals and fills a need within the industry, creating a simple way to capture payments.

Cons

While SuperPay is very easy to use, it also lacks some key functionality for my specific business use. For example, I need to send custom estimates, invoices, and quotes. SimplePay does not have these features that to me, are very important. I ended up finding Square which has all of these features and more. This doesn't mean I will never use SuperPay again, but will potentially use SuperPay for more simple, one-off, payment processing.

Reasons for choosing SuperPay

While I am not necessarily fully switching over to SuperPay, SuperPay will be another tool in my toolkit to use for capturing payments. Square fulfills many of my needs but I will recommend SuperPay to any businesses that need a simple and easy way to collect payments. I also love how SuperPay integrates with Stripe for analytics. We'll see if I use SuperPay or even another tool, but SuperPay has impressed me and has nailed its mission. Therefore, I highly recommend SuperPay depending on your business' needs and goals.

Jeanette

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2021

The best payment facility by far

Excellent. [SENSITIVE CONTENT] is always helpful and efficient and the waiting time for replies is minimal.

Pros

I love how easy it is to use, and the flexibility of changing currency to suit the individual. The payment plan options make my courses affordable to everyone.

Cons

Integration onto the website would be great for the payment plan options, at present I need to do this manually for consumers

Reasons for switching to SuperPay

Superpay offers a payment plan facility and is directly linked with Stripe which is integrated on my website.

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