About TUIO

TUIO is the top-rated Tuition Management System that centralizes all enrollment, waitlisting, reporting, billing and payments in one online portal to help you save more time and streamline your processes. With TUIO, you can register, enroll, and waitlist students all in one platform. Save time and papework by digitizing the entire process, with easily accessible and flexible registration forms. TUIO’s billing functionality allows users to bill parents for everything, including tuition and daycare fees, registration fees, field trips, lunches, uniforms, and more. Hosted in the cloud (web-based solution), TUIO is accessible from any internet-enabled device. TUIO offers families convenience by allowing them to pay online by pre-authorized debit, credit and debit cards ...

TUIO Pricing

No Monthly or Annual Fees & No Contracts! The only enrollment and tuition management solution that educational organizations can use risk-free! Contact TUIO for detailed pricing information.

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TUIO User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 95 reviews

Lynda

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

A life/time saver!

User Profile

Glenn

Verified reviewer

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2018

Tuio has been a fantastic tool to move our school into online payments and invoice management.

Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!

Pros

What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.

Cons

There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.

Response from TUIO Payments

Hi Glenn, Thank you for the great feedback, which we are taking into account for the next release phases.

Replied October 2018

Shari

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2022

Reasonable Tuition Payment Platform

The setup process was relatively easy and the customer support is great.

Pros

I like the invoicing, payment options and discount options. I feel they have really thought of every option needed to process payment for Tuition and Registration Fees.

Cons

I was very excited to offer our parents a place to pay their tuition and enroll, all in one place. When I created the enrollment forms, I was very disappointed with the lack to customize and making the forms look beautiful. It seems like they forgot that schools might need a different way to handle field trips. There is also little customization when it comes to automating messages after a form is completed.

Reasons for choosing TUIO

Tuio was by far the most reasonable product. I was quoted over 10k for our school by other tuition/enrolment platforms.

Reasons for switching to TUIO

I wanted everything in one place.

Response from TUIO Payments

Hi Shari, thank you for the helpful review. This week we added a new custom field that should give you more flexibility to present information on the form and add various elements that should come in handy. The field is called 'Content', please give it a try or reach out to support@tuiopay.com for more info. Our forms can be used for field trips, I would love to hear more and will contact you on that piece. You can customize the message sent out when reviewing the registrations after a form is completed, but I'll see what we can add for the automated element as well!

Replied June 2022

User Profile

Brenna

Verified reviewer

Company size: 501-1,000 employees

Industry: Insurance

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
2

Functionality

out of 5

September 2018

Confusing

Confusing.

Pros

Recordkeeping. It is great to have easy access to receipts.

Cons

Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is “cash or cheque” even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I’d actually rather go back to submitting cheques and receiving emailed receipts.

Response from TUIO Payments

Hello Brenna, Thank you for your review and feedback. The cash/cheque option is provided as additional flexibility for parents who would not want to pay online but we appreciate your point and we might disable that option from the parent interface in order to further encourage online transactions. Your other point seems to have to do with how your school operates the software so that's a point we'll have to review with them.

Replied October 2018

Bree

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Great value, very user friendly

Overall it has provided a fast, easy way to organize and charge for our enrolments in various programs.

Pros

As enrolment and payment processing software it's very user friendly and when needed, the customer service is fast and helpful. It is easy to manage and change invoices and refund full or partial invoices. The way registrations are set up is flexible with multiple options.

Cons

As an SIS it is not fully developed. There are issues with enrolments in different programs causing duplicate students. Each enrolment is linked only to the parent who pays the invoice.

Reasons for switching to TUIO

Blackbaud didn't provide payment processing built in (in Canada), was not as user friendly on the back end, and was far more expensive. We didn't use it to the fullest of its capacity and just needed a simpler solution.

Response from TUIO Payments

Thank you for the helpful review! Be on the lookout for other SIS features in the near future.

Replied June 2022

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