Venmo

RATING:

4.7

(9130)

About Venmo

Venmo is a digital payment and wallet gateway that allows customers to transfer money and make payments via their mobile device. Businesses are able to generate exposure for the brand as users share their purchases on the Venmo feed and are also able to offer a new social currency to a mobile-first audience. The solution enables users to make payments by linking their debit cards or bank accounts directly via the app, or by transferring the money stored within their account. Besides initiating payments, consumers can receive and send payments from contacts and friends by selecting a @username, contact's name, email or phone number. All transfers can be cashed our immediately to a bank account or stored as a Venmo balance for use at a later time.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Venmo Pricing

Contact Venmo for detailed pricing information.

Free trial: 

Not Available

Free version: 

Available

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Venmo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Venmo

1 - 5 of 9,116 Reviews

CharRon

Entertainment, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Venmo is king

User Profile

Sean

Verified reviewer

Computer Software, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Perfect for accepting payments as a small business and band

We use Venmo to accept many forms of payment for shows and merchandise sales and I could not be happier with our results in doing so. We can now accept more in payment from fans and friends where in the past it was dependant upon whether they had cash in hand or not. I cannot say enough good things about Venmo in regard to is making the lives of small businesses and bands easier in the current time.

PROS

Makes taking payment for anything (t-shirts, vinyls, tickets) incredibly easy as the user pool is so vast that nearly anyone you come into contact with will have this app on their smartphone. It makes our lives as musicians increasingly easy as the world becomes more digital and has increased our revenue ten fold. We no longer have to swipe any cards or accept cash only as shows now that we use venmo as our primary point of sale.

CONS

SOmetimes the scanning of other profiles does not work as intended. This feature working properly is incredibly useful and when it works properly it takes out the guessing in payment forwarding which is very nice.

Reason for choosing Venmo

Venmo is much more widely accepted by our customer base and therefore the decision was a no-brainer for me and my team.

User Profile

gerald

Verified reviewer

Construction, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Solid Hands Home Creations

My experience has been overall wonderful I love behalf of there’s a lot of money flowing back-and-forth through it, so that’s a good sign

PROS

Everything I really love the habits welcoming I love the colors I like the programming. The software is really easy user-friendly I really enjoy the app.

CONS

It does have some glitchy spots. Some spots that are just a little bit overly complicated overall great absolutely wonderful.

Reason for choosing Venmo

Wasn’t even a hard choice to make. Do I want GoBank that overall is just another card I’ll have to keep up with. Or do I go with Venmo it’s fun it’s new it’s leading the industry in business and finance software development and services.whywould inchoose anything else.

Reasons for switching to Venmo

Chime became just a basic boring bank account. Venmo’s fund. It’s intriguing. It draws you in. It’s exciting.

john

Information Technology and Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed April 2024

Not a reliable system

PROS

I have not really enjoyed using Venmo. When it worked in the beginning, it was fine, but went downhill very fast.

CONS

I have had multiple issues with using Venmo to send payments from not accepting cards or bank accounts to payments not going through. For a company whose main service is to send money, I was not impressed.

Henry

E-Learning, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

5

Reviewed February 2024

Venmo, it's a great app!

Overall, Venmo is a great app, especially for an app that is free. I have had little to no issues while using Venmo for the many years that I have and I only have great words to say about it!

PROS

I like that Venmo makes it super easy to collect payments from customers, and refund them at the same time. I've never used a platform that also makes it easier to track payments.

CONS

The user design is not super intuitive, which can cause issues at times, but otherwise I have had no issues!

Reason for choosing Venmo

The price point of Venmo could not have been beaten, it is just so much cheaper and without fees.