About Visio

Visio, a Microsoft 365 solution, is a diagramming tool that can be used by businesses of all sizes to create visual charts for team collaboration. With Visio, teams can connect diagrams and charts to real-time data and automate workflows. This tool comes with a library of pre-built templates and shapes to streamline diagramming tasks and projects. Visio is available as a cloud-based solution or it can be installed on Windows systems. 

Visio can be used to create org charts, floor plans, engineering designs, visual business processes, plus more. With Microsoft 365, multiple teams can contribute and work on a diagram at the same time using the Visio Online platform. Most Microsoft 365 users can view Visio diagrams in Teams. A native Visio Viewer ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1,737 Reviews of Visio

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(1,006)

1,006

4 stars

(630)

630

3 stars

(92)

92

2 stars

(3)

3

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1737 results

June 2020

Michael from Liggett Group

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Tobacco

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

June 2020

The tool for visual mathematicians

I love it for the purpose it was intended for. I don't think I could find anything better. Most of the time I have nothing but good things to say about this product. Just don't let yourself get in a spot where you need to write your own code to generate your charts automatically because the API and help for it would require another degree just for this product.

Pros

It can connect to a wide range of data sources to present data in your charts. It has a wide range of abilities through the various add-ons and tools. The range of standard drawing objects is huge and you can create your own if you know what you are doing.

Cons

It sucks for trying to program against it. Every drawing object has its own properties, methods and behaviors. It is a real nightmare if you need to integrate it into an automation system. The only one I have found that might be worse is Outlook and that would depend on what you were doing.

Reasons for Choosing Visio

We didn't. Our company purchased both and use them both for different types of needs.

Reasons for Switching to Visio

These versions had a lot of functionality but since our company bought the MS suite and Visio came as part of the package it just made sense to use what we had versus buying something else.

July 2019

Andrew from University of Arizona - College of Medicine Phoenix

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

July 2019

Process Development Tool with layers

Visio has helped me take conversations and brainstorming sessions and demonstrate how they would actually work. So often there is a good intention on trying something new, but it is important to get everyone on the same page. This tool has helped do that. I have also extensively used Visio as a training tool. I will link the diagrams to other portals and tools that we use, so that the workflow document is something of a link aggregator for all the steps involved. This has made the hand-off from training to implementation much easier.

Pros

I like that I can use Visio to easily demonstrate workflows and process improvement ideas. There is a range of understanding for software like Visio. I do not use it to automate at my place of work, but I use it extensively for visual learners when implementing or discussing new processes, procedures, and ideas. Often I have co-workers take these designs and display them for their team as a physical reminder, others are more intuitive and I work with them to develop interactive workflows (with links, actions, etc.)

Cons

There are some elements to how you design that are not intuitive. I usually spend about 15 minutes with users who download the software to demonstrate how they can make their flows and diagrams. The organization chart is particularly more cumbersome than advertised, but even so, I have users who use it for this purpose. Online resources are sparse as well, and I often am troubleshooting when trying new methods.

Reasons for Choosing Visio

Similar to the description above. We tested Lucidchart and even have people who still prefer to use it because they are comfortable. But ultimately we found more use-cases for the Visio product.

Reasons for Switching to Visio

Functionality with other Office products. We utilize the Office Suite extensively and Visio is a better solution in that regard. It is also easier to train people on an office product, as they are more familiar with it.

January 2021

Jeff from CJFC Professional Services Inc.

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

1.0

Customer support

2.0

Functionality

4.0

January 2021

Great tool but the price is hard to justify

A picture is worth a thousand words. Adding a Visio drawing to my notes made them much more descriptive and saved me a lot of time.

Pros

This is a very easy and flexible tool to share concepts with customers and keep records of configurations. I have even used it to design furniture that I built in my garage when I didn't have a copy of AutoCAD on my PC. I used to create my own icons and import them to use for all kinds of projects.

Cons

Price. I don't understand why it isn't part of Office 365. It has always been an essential tool for me but I only use it once a month, so it's hard to justify the price. I have lots of old Visio drawings on my computer that I can't access anymore. There are free cloud-based alternatives but they are not as flexible and uploading old drawings often doesn't work.

Reasons for Choosing Visio

Yes, the functionality of the alternative was too limiting.

April 2019

Chaya from Scienter Technologies (Pte) Ltd

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

2.0

April 2019

Visio – professional in diagram drawing

Visio is one of the tools which is used by most of the people for drawing diagrams and charts. Because of the easiness in drawing and and professional look of the final product this application is more famous in the industry more specifically in IT industry.

Pros

Visio has become one of the major applications which is used in drawing diagrams in the industry. Visio has become almost an official tool in diagraming as it is vastly used In most of the companies in creating diagrams related to their business plans and projects. There are various types of diagrams provided through the application . So the users can draw any type of a diagram according to their requirement from the given diagram types. Because of the large number of diagram types provide by the application users’ does not need to search different software to draw different diagrams which saves both the time and money of the user. Visio offers different editions like Standard, professional and pro with particularly improved functions per each edition. Also Visio created diagrams can be imported in another similar diagram drawing software and do further modifications. Even the diagrams drawn by some selected software can be opened through Visio and edit them. Visio offers both desktop and online versions for the users which helps the users to use the product whenever they want wheatear they are connected to internet or not.

Cons

Visio is not a platform independent software. So far Visio is only available for windows operating system. It does not supports mac os or Linux or any other operating system. Which has limited the usage of the application only for the users using windows. Though there are different editions users have to pay for each edition with more facilities. And the price need to be payed seems to be unfair considering the same category applications. Though there is a desktop version in Visio it is not constantly updated. Updates are available for the desktop version within few years time period. So it is bit difficult to work with the desktop version.

December 2020

Jens from Saint-Gobain Gyproc

Company Size: 11-50 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

December 2020

Visio for workflows

Best tool in business for us. Easy to drag drop and shift. And create visual workflows.

Pros

Its so complete and full features and flexible to use. Everyone gets it when showing the workflows. And you can setup any type of flow you need.

Cons

Its mostly fixed on one machine, so people cannot interact with it. Sometimes when shifting items other block shift with it, something you do not always want.

Reasons for Switching to Visio

Draw.io is very limited and only browserbased. So the smoothness of the tool lacks a bit.