All 1Password Reviews

1-25 of 1,976 Reviews

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Tim

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2021

Must Have for password management

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Doran

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2022

Excellent password manager with other security features as well.

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

PROS

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

CONS

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

Reason for choosing 1Password

Seemed to be a better product with the features and options we were looking for.

Reasons for switching to 1Password

Needed to be able to control access to passwords, add and remove users, "centrally" located and manage passwords.

Katelynn

Printing, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2023

1password is our current PW Vault.

1password get's the job done while some features are different it seems to be working as expected for many of our employees and should be considered when adding or replacing password management software within your company or home.

PROS

I think sharing links and credentials within 1password is a high-value feature. In the past, we were using another site to send "secrets" to prevent credentials from being shared via email. 1password also has the option to add contractor accounts and the ability to offer employees personal family accounts as well.

CONS

The most irritating part of 1password is the constant need to sign back in. I understand this is likely due to SOC2 compliance and other security settings; however, having to sign in 4+ times a day when I don't leave my desk for most of the day seems a little overkill. Also, the option to automatically save credentials does not always work within web browsers. Our old PW vault asked each and every time a credential was entered which ensured new or updated passwords would be available the next time you needed them.

Reasons for switching to 1Password

There was a data breach at LastPass that forced our company to switch. I am partial to some LastPass settings, however, 1password serves the required purpose.

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Jeremy Brand

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

Does what it's supposed to, but transition between licensing formats is a headache for individuals

Upgraded security and privacy

PROS

1Password is a solid password manager that's available pretty much everywhere. It's been my manager of choice for quite a while after my last job covered licenses for the whole company. In addition to passwords, it also manages identities and payment methods, which makes filling forms out a breeze. Since leaving that job, I went ahead and sprung for the individual license. Things have been fine up until recently, with their push to 1Password 7. They are clearly trying to move lifetime licensees to a monthly subscription, and it's breaking the software for me in critical ways.

CONS

Despite having a license, the Chrome extension still only runs in "read-only mode" i.e. completed nerfed password tool. Recent updates has made this significantly worse than other password managers on the market. I would have given up long ago had I not already paid for it. Here's an example: Want to create a 1Password account on desktop to sync and save passwords? First sign in on web! Oh, you'll need an account to sign in. Don't have an account? View this FAQ. The FAQ says, enter your secret key. Oh, the Mac version doesn't have a secret key? Looks like you have the wrong version! You need the membership, which costs a monthly fee. And, surprise, now your extension is in read only mode, hope you don't mind we took that away. I don't know if it's their weird decision to fork the Mac app store version from 1Password 6/7 (a move done to extract more money from monthly subscriptions, I'm sure), how they are handling the vault syncing with external services or WHAT, but this once solid tool is growing stale, fast.

Vendor Response

Hi Jeremy Brand, Thank you for reviewing 1Password! I am sorry about the trouble with the Chrome extension. Please try to remove it and then install it using this link: https://1password.com/browsers Let me know if that fixes the problem with the extension for you. Thanks! Best regards, Roustem Founder of 1Password Toronto, Canada

Replied June 2018

Paul

Electrical/Electronic Manufacturing, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2024

Multi-platform password and identity management.

Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager.

PROS

I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also used 1password. The best features are the automatic "recognition" of when you visit a website that you have an account with, your are prompted to automatically complete your username and password. It also recognizes when you visit a new website and create a new account, automatically creating a record for that site. It's data is synchronized across all platforms, so if you register an account on your Windows PC, it will automatically be available when you visit the same website on your mobile phone or tablet. Passwords can be used between personal users (family) or work users (teams) to securely store and retrieve authentication details.

CONS

Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental).

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Tracy

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

A must have tool for me.

I've been very pleased. They continue to innovate and I rely on their product every day. Now that I've upgraded to the latest Mac OS and I have the family version I can easily keep all of my info up to date easily on all of my devices and share logins with my family when needed. I'm VERY happy.

PROS

I started using this tool over 10 years ago. At the time I was making a transition from Windows to the Mac. I had already been using a password manager for a long time and 1Password seemed to be the best option for the Mac. Over the years I continued to use the standalone plugin on my single computer. I have recently transitioned to the option that keeps all my devices synced and I can't imagine ever going back.

CONS

There were times when I had to get various versions to remain compatible with certain OS changes. Some of the newer versions of the software were not running on older Mac OS versions. The support team was helpful in getting it sorted out.

Reasons for switching to 1Password

The switch was made over 10 years ago. At the time RoboForm was not available for the Mac. It was only available for Windows.

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Alejandro

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

1password a good file, data and password manager

1password is a good password and data manager it helps me a lot to organize all my passwords in categories and with labels, as well as adding users to my vault safely. But to be honest it is not worth its price, it has very great features and the functions it has leave a lot to be desired, plus the platform and the browser extension have a horrible design and the experience is bad, so I decided to switch to LastPass. Personally, I need something more robust, with more functions, more secure and that adapts to my business and that of my clients. If you need something simple 1password is what you are looking for.

PROS

What he likes best is that I can create private and shared vaults to view all files together or view them separately in each vault. The "watchtower" option shows me the general security level of the passwords and also generates a breach report, this is excellent to keep the data safe. Other aspects that I liked is that it can organize my passwords with labels and categories and that I can add users to my vaults or share or export passwords to other accounts and applications.

CONS

1password does not have free plans, all its plans are subscription-based. Also what I did not like is that you cannot save files, the mobile application has some errors to connect with Dropbox and also the vulnerable passwords are not changed automatically as in LastPass.

Reason for choosing 1Password

Lastpass has a lot more features, is more secure, and has plans to suit my needs.

Kennedy

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Reliable Password Management Solution

1Password is a great tool for easy storage, management, and sharing of passwords. It generates strong passwords for different sites and stores them securely. The auto fill function makes it easy to use. Our experience is largely positive.

PROS

1Passwords creates unpredictable passwords and safely stores them in a secrete vault with a master password. It is easy to use because of the auto-fill function. It improves security by ensuring each site has a unique password. It can securely store payment details including Credit card details and other personal information. It also allows us to share passwords securely among the members of our content writing team.

CONS

The free version has limited functions. For example you can store passwords and personal details but cannot share them. The free version does not really give users a snippet of what they will get when they subscribe.

User Profile

Alson

Verified reviewer

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2023

The only password manager you should consider for enterprise or even for personal / family use

1Password is by default, the best password manager anyone can have, be it a regular joe using it to manage personal accounts or a CEO managing credentials on the enterprise level.

PROS

It's easy to use, idiot proof and the systems integration is top notch. I have never went a day without using 1Password since more than 10 years ago.

CONS

The only issue is that it's not the cheapest password manager around, and the fact that I'm paying for this says a lot about the service.

Reason for choosing 1Password

The ease of use as well as the slick UI and cross platform support made me jump the gun. It even has an online / offline version, although the offline version has been discontinued.

Reasons for switching to 1Password

I've been using 1Password for free since I was studying in high school. After switching away to a free alternative, it just felt different and not as polished. So I switched back once I hit the workforce.

Adam

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2023

My fav password manager, but not without flaws

PROS

it syncs beautifully, is canadian, and has top marks for security.its ability to share some items across a family account is also great.

CONS

the latest update to the mobile app struggles with auto-fill, there can be a long delay before it presents itself as an option, and sometimes it never presents as an option when filling out passwords.the way it works on chromebook is also very clunky

Reason for choosing 1Password

primarily because it is canadian, but it also had very good reviews around its encryption, and when i demo'd it i really enjoyed the UI and it worked so smoothly

Bruce

Industrial Automation, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

1Password makes it easy

Keeping track of all business logins and customer access codes is great!

PROS

In today's world, passwords are everywhere... 1Password makes it very easy & secure to manage them all

CONS

Really can't think of anything, perhaps better importing and backing-up database options would be nice

Erik

Utilities, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2023

Best bang for your buck

Good, secure, and no issues whatsoever.

PROS

I enjoyed the MFA integration, password generation when singing up, the seamless device integrations, and the great encryption. Browser integrations are awesome too if you don't want to use the whole app every time.

CONS

I don't like that even with browser integrations, sometimes it won't autofill for you and you have to manually click on the extension.

Reasons for switching to 1Password

The brand name, security, and features offered for a decent price.

Enis

Cosmetics, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2024

Very good but is there a need for it?

PROS

All passwords and important information under one roof.

CONS

With Apple, Google, Microsoft offering the same thing for free, I struggle to understand the point of it

Michael

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Love 1Password!

I have loved using 1Password! It has been one of the most functional resources I have used in my line of work.

PROS

1Password has been a lifesaver for me. My memory sucks, and 1 Password saves so much important information for me and has been incredibly secure through the process of protecting my passwords. I love the iOS sharing between devices, and it is amazing to have all your passwords in one place!

CONS

I hate to pay for it, but it's worth it. It isn't much for the subscription, but this is literally the only con.

Reason for choosing 1Password

1Password is the best switch I've ever made in this area! 1Password combines functionality with security and both are important.

Reasons for switching to 1Password

Dashlane was so complicated and made empty promises. Whereas, 1Password was the best switch I've ever made in this area!

David

Facilities Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Brilliant Software,

Previously we had a password management system which was only accessible on devices within our domain. With 1Password being cloud-based it is accessible, securely, from multiple app options as well as a browser page so gives us much more freedom to visit sites and access any details we need

PROS

The ease of use. It's very simple to administer

CONS

The price is a little high for my liking

Reason for choosing 1Password

Familiarity with the product and none of our users were using it personally so it gave us a clean slate to work with

Reasons for switching to 1Password

Keepass is now past its best. Its interface is clunky and management is not great. Being tied to a device with the application installed on it is also a pain. 1Password, like so many others, is accessible from multiple types of devices including mobile platforms, giving it much more versatility

David

Publishing, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed November 2020

1Password manages passwords and becomes a dashboard for sites

Very efficient and easy to use. Saves an enormous about of time. Works well across platforms. Having a web interface with all sites you use regularly has a lot of value in addition to the password management.

PROS

1Password is very easy to use with both Windows and Android. You can also login in from the web and see a dashboard overview of all the web sites that you use and have passwords for. Passwords are easy to pop in and 1Password uses biometric login on Android phone which is quite handy.

CONS

Some apps are beginning to want to use biometric logins of their own which can be irritating since I prefer to limit this to 1Password. On occasion with the Android app, I need to enter 1Paaword app and copy a password and then go back to app where I need it (a few apps won't allow autofill.

Reason for choosing 1Password

Cleaner interface across platforms.

Reasons for switching to 1Password

1Password interface send cleaner and I found lastpass a bit more cumbersome to use.

Aaron

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2021

Fantastic Password Management, but questionable business decisions make it impossible to recommend

This is a difficult question to answer, as up until recently my overall experience with 1Password has been extremely positive. However, as a result of the questionable business decisions listed above, my experience has become increasingly soured. I simply cannot and will not recommend 1Password to anyone at this point.

PROS

1Password is hands down the best password manager on the market. It has an attractive interface, multiple sync options, a flexible password generator, and a plethora of features beyond simple password management - such as secure notes, the ability to store credit card and bank account info. In addition, it is fully cross platform, with clients for the Mac, Windows, iOS, Android and even Linux. Unfortunately, no matter how good 1Password is as a password manager, due to recent changes (see below), these Pros are largely moot.

CONS

AgileBits, the owner of 1Password, has made a number of very questionable decisions over the past couple of months, making it nearly impossible for me to recommend it, despite how good the software maybe. The long and short of it is a little over a year ago, AgileBits accepted a fair amount of venture capital money, and ever since their business model has changed drastically - going from a customer first model, to a profit over all else model. A short list of the questionable and user-hostile changes: • Switching to Electron for future app development (for the record, Electron is a terrible user experience when compared to native apps). • Removing standalone licenses and forcing all users to a subscription/software-as-a-service model. • Forcing all users to store their passwords in the 1Password cloud, vs. previously being able to store your password locally, reducing the security of your passwords. • Removing extremely important features from their clients without warning (specifically the iOS share sheet extension), and then dismissing user's frustrations about said removals. • Completely tone-deaf developers (specifically in the [SENSITIVE CONTENT]), who seem to no longer understand or respect the 1P user base. The development team has become increasingly dismissive of user complaints/concerns of where 1P is heading. • Finally, and most worrisome, AB has actively lied to its user base when claiming a change won't be made, and then making that change (or vice versa).

Reason for choosing 1Password

I have been using 1Password for the better part of a decade, and have only recently started to look into alternatives. Unfortunately, with the direction 1Password is heading, it is extremely likely that I will be moving onto a new password manager. Given that I am heavily invested in the Apple ecosystem, Apple's own password manger (iCloud Keychain) is a very attractive option. In addition, Bitwarden, while not as polished as 1Password, is far better priced with more options, including a self-hosting option, and is fully cross-platform. Minimalist Password Manager is relatively new on the market, but is well designed, with a good road map and very responsive developers - its biggest downside is it is macOS/iOS only. Finally, LastPass and Keeper are expensive and clunky to use.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

1Password, the king of password management

Overall, 1Password Business is the 1Password we know and love, but it's for business. Additionally, everyone gets a 1Password Families which is a fantastic value. Plus, their support is fast and helpful.

PROS

First of all, the base product (1Password Personal) that facilitates password management, is terrific. Everything is made as easy as it can be, without sacrificing even one bit of security. It's easy to use, relatively easy to introduce into your life and then you can't live without it. The 1Password for Families is even better, because not only you can securely share passwords, but each member has its own private vault. This means that Families includes everything in Personal. So you can encourage safe password practices in your family (which reduces the support in the future) but you can also help them safely recover their password should they forget it, without you getting access. Now, when it comes to 1Password for Business, it has all the things you could expect (access rights, group, provisioning etc.) and it's exceptionally good. And its biggest advantage: every user gets a free, separate 1Password Families account for their family.

CONS

The only drawback I can think of, is the occasional feature that the competition may have (for example, automatic changing of your weak passwords) which 1Password refuses to implement, unless there's a 100% safe way for them to do it. So, they might miss one or two smaller features, but their security is absolutely uncompromising.

Reason for choosing 1Password

Ultimate security, top-notch UX, fantastic support.

Alain

Verified reviewer

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent product for rewarding good password hygiene with easier logins

1Password is great to work with and their support team is responsive and honest. The product works smoothly and meets or exceeds our password management needs.

PROS

I really enjoy using 1Password. It is an integral part of my workflow. My colleagues have adopted it eagerly as well and it makes day to day logins into various systems much easier. As an manager of a team of system administrators across security, cloud, and IT, one of the biggest wins 1Password gives me is a major reduction is password reset help tickets. That alone pays for the product. Combine the user experience and reduction in workload with the awareness aspect of WatchTower and it makes 1Password an obvious choice for me and an easy recommendation for my peers in the industry.

CONS

As someone who has many accounts for the same service for different purposes, the lack of ability for the browser plugin to recognize which account is in the login form for auto-filling is a bit of a nuisance. Fixing this would be a major improvement to my workflow in the day.

Reason for choosing 1Password

Cleaner integration in the desktop across platforms and great mobile support. Overall 1Password is more polished than LastPass.

Lucas

Verified reviewer

Venture Capital & Private Equity, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2019

Benefits of Team Collaboration with Password Management

My twin brother and I are entrepreneurs and have a venture studio. We partner with startup companies and help them build their businesses. Accordingly, we needed a solution where sharing of login credentials and secret notes worked smoothly with robust flexibility for managing user access. After using competing solutions, we realized team collaboration was not a core value of the other solutions. Fortunately, we discovered 1password and all of our desires have been fulfilled. While my brother and I both of our own private login credentials for various services, a vast majority of logins credentials are shared. We soon realized that sharing login credentials with our team members was a fundamental way we operated. 1password provides the best and most secure solution for sharing passwords with team members.

PROS

- Sharing and collaboration are key advantages to their solution while security is still a top priority. Any folder can be easily shared or unshared. Folders can be shared with team members and even a guest. - Flexibility in managing access to vaults. I can create vaults that are by default accessible by other administrators. Thus, I can give my twin brother (an administrator) immediate access when creating the vault. It is just as easy to uncheck the box to give other administrators access which turns the vault into a private one that I only have access to. - Managing user access for team members is easy and intuitive. Once the vault is created, you can click on the settings for the vault from the main dashboard and add team members to have access. Once access is granted to a vault, the team member gets immediate access. Team members don’t need to wait around for changes to propagate to their user’s access. - Editing and using login credential from the website is really easy. I enjoy how you can copy the pass with it being kept secret. Only when necessary, you can easily click a button to reveal the password. This makes it easier to collaborate with team members present while not compromising security.

CONS

- If you have a guest user, they can only have access to one vault. It doesn’t say this in the interface, but after a few times of trying to give a guest user access to a second vault and 1pass changing the access to the new vault only and removing access from the old one, I am pretty confident this is the intended functionality that isn’t apparent within their UI. - Unable to move an item from one vault to another. Instead, if you want to item an item from one vault to another, you need to create a new duplicate item in the new vault and then delete the old one.

User Profile

Timothy

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2021

Must Have for password management

PROS

The price of the lowest tier is hard to beat, and its amazing to get passwords syncd to all my devices, I have more than 250 passwords saved in this app, and it is a huge time saver and life saver. My wife and I share the app and it gives me peace of mind knowing I'm automatically sharing all our most important information with the click of a button, if anything ever happened to me, or if I wasn't available, she doesn't need to text me for the password, and I have to text her back (which is SOOO not a secure way to share pwds). This app we both use everyday both personally and professionally, I can't recommend it enough

CONS

there are some ui things which are a little quirky, but nothing major. For example, if I'm looking in one vault and I search then things from my other vaults don't show up and I have to do a couple extra clicks to get there, it would be nice if I could automagically everytime search across all my vaults.

Reason for choosing 1Password

cheaper option with same/better features

Reasons for switching to 1Password

cheaper option with same/better features

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Ma favourite password manager

I LOVE 1Password, and use it everyday, for both my personal and my team (120 ppl). One other team feature I love is that with a business account every member get a free personal licence for their families. It encourages them to bring good password management habits to their homes, which is great!

PROS

First, everyone should use a password manager! It must be promoted to anyone using the internet at all. Then, among the few serious choices available, it comes down to personal preference, usability, a few functionalities that may differ. I personally selected 1Password for my team because of: - ease of use (great UI, good extensions with Chrome etc., the Mac app is great too) - user-friendly dashboard that makes the onboarding easy for new users. it was a key criteria for a team where you can met some pushback at first - some nice features like the overview of risky passwords, potential leaks, etc.

CONS

Some team management features could be added, like a better overview of logs. It would be great also to have a way to share logins 1-to-1 with another team member. I must be a design decision, but the alternative is creating a new vault shared with the co-worker, but you end up with hundreds of vaults which isn't ideal.

Michael

Entertainment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2023

Never get locked out

I have one good strong password that I've used for years but the sites that require uppercase letters and symbols mess that up. It's a monumental pain in the grass..Im glad I don't have to spend half the day scratching my head and digging through notes anymore.

PROS

1Password is different because it works on pretty much everything. Every device and every type of account. There are free password savers but the ones I've used don't go that far. For example one is limited to passwords filled while using a specific browser. 1Password helps me out with security in general and it has a password generator.

CONS

Paying for it isn't a pro but it is worth it.When I tried to import data from my old password saver I ran into problems and just started from scratch.

Anonymous

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

I have used 1Password for several years and it is the single best investment that I have ever made.

I can use complex and unique passwords for each of my 400+ accounts that are password protected. I also use the "Secure Notes" function to store things like encryption keys and software license numbers in case I need to retrieve them for any reason. I cannot stress enough how important this product is and the cost is less than a small coffee at many places.

PROS

In this day and age, when I see people using stupid passwords like their kid's birthday it makes me seriously question whether or not I should give them my data. The best password is so complex that it would be impossible to remember and never repeated for any of your accounts. Four years after buying 1Password, I have approximately 400 accounts each with different passwords that nobody is going to guess. The best part of this software is that there are plugins available for most major web browsers (I use Safari and Chrome). When I come to a website where I need to enter a store password, I simply open the plugin by entering my "1 password" and the software populates the website. I heavily rely on the iPhone and iPad apps which seamlessly sync with the software on my computer. The software will even alert you when you haven't changed a password for a period of time. Furthermore, if you change your password on a website, you will be prompted to update the entry in the Software, which it will do automatically upon clicking "update." In 2018, there is no good reason not to be using a password manager. Remember, I have like 400 password protected accounts and if even one of those companies has a data breach, I'd rather the hackers not get into my bank, credit card accounts, retail accounts, streaming services, and all the other accounts I use. Agile Bits is one of the leading developers in this area and 1Password software integrates well with just about anything.

CONS

It's not free. Seriously all joking aside, there is NOTHING bad about this software. My main gripe would be with developers who require a password that do not integrate with this software given how important it is.

W. Kent

Verified reviewer

Hospital & Health Care, 501-1,000 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

I simply cannot fathom my password management without 1Password

PROS

Even though I am a single individual I have amassed a surprisingly large number of online accounts. From banks, credit cards, subscriptions, online retailers, reward cards, etc. You name it. I currently have 270 individual login accounts, and yes, I use the majority of them at least once every month or two. There is no way in hades that I would be able to use unique and long passwords for each one. The password generator is a fantastic utility. I just look at the website's requirements and make the password the maximum length and complexity. Watchtower is great for data breaches that I might not otherwise know about and the "aging" of passwords is helpful to keep my rotation current. Storage of software, licenses, SSN, credit cards and the like is brilliant. I can fill in websites with my current info at one or two clicks. I was not crazy about the subscription change in 1Password 7 but as long as it stays at the current price for those of us who have switched, I think it is a good deal. I hope it never gets too expensive and we have no option but to pay or lose the program. I have been using 1Password since (If I remember correctly, Version 2 and have it on my iPhone and iPad. I cannot say enough good things.

CONS

I wish there was a way to stop a password / pin number being flagged as weak if you have no alternative to the length of the password/pin. Also, I would love a feature that made a smart list of logins that have not been used in a user specified period of time. Such as, "not used in 6 months, not used in 1 year, not used in 2 years.... etc. That way one could begin weeding out accounts set up for one use, and no longer needed. One could go to that site and delete the account so there are not "orphan" accounts lingering in the ether.

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