About LastPass

LastPass is a password management solution for consumers and businesses that allows users to store their passwords in a digital vault. It uses single sign-on with password vaulting to protect users’ passwords. Users can save the websites into which they login frequently. They can also import websites from their email accounts or other password manager tools. LastPass uses AES-256 bit encryption with PBKDF2 SHA-256 and salted hashes for securing data in the cloud. The user data is encrypted and decrypted at the device level. The multi-factor authentication makes users enter both username and password to access their LastPass account. Other features include a password generator, encrypted file storage, family manager dashboard, group management and cloud app pro...

LastPass Pricing

Premium (Single user) - $3 per month (billed annually) Families (up to 6 users) - $4 per month (billed annually) LastPass Teams: $4/user/month for 5-50 users (billed $48 annually per user) LastPass Business: $6/user/month for 5+ users (billed $72 annually per user) Advanced MFA Add-On: $3/user/month for 5+ users (billed $108 annually per user for LastPass Business + MFA) Advanced SSO Add-On: $2/user/month for 5+ users (billed $96 annually per user for LastPass Business + SSO) Add-ons available with the purchase of LastPass Business

Starting price: 

$36.00 per year

Free trial: 

Available

Free version: 

Available

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LastPass Active user licenses

LastPass User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 2,498 reviews

Cat

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2020

LastPass is the last place for password!

User Profile

Noman

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

With LastPass you will never have to remember any passwords

Lastpass is supported on multiple devices and browsers and it makes life so easy because you don't have to worry about remembering multiple passwords anymore.

Pros

The best part of Lastpass tool is the chrome extension that it has because it makes it very easy to login on any website without remembering the password. There is a single master password that you need to remember and rest all the passwords will be saved and encrypted on LastPass tool.

Cons

sometimes the extension on chrome doesn't load by itself. But most of the time it works flawlessly.

Anonymous

Company size: 1,001-5,000 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

September 2022

Lsatpass is a great tool but a bit expensive

I've been using Lastpass since 2016 and i don't want to change at all. Maybe the price is to high, they changed it when Logmein bought the company but is still the best one.

Pros

Sharing password functionality was the main reason to select this product. You can share the acces to sites without sharing the password. Autofill is also great for people like me who goes fast.

Cons

The recovering main password process is difficult and sometimes you are not able to recover it.

Reasons for choosing LastPass

We choose Lastpass because it is the only password tools that supports sharing the passwords without sharing the password, I mean, you share the password but you can select if you allow to see the password or not.

Aaron

Verified reviewer

Company size: 11-50 employees

Industry: Security and Investigations

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

September 2022

Poorly designed and no QA

Nightmarish. App constantly logs you out and expects you to remember yet another password with NO alternative means of verification that works reliably. Face ID turns off all the time. And SMS verification doesn’t send. No email reset. SO POORLY DESIGNED. STAY AWAY

Pros

Easy to enroll team members. The Face ID worked well at first (until it didn’t)

Cons

No customer support. They hide behind a chat bot that only allows you to ask questions about buying more seats. App constantly turns off Face ID and signs you out, the SMS verification option doesn’t work so you’re often left stranded with no one to reach out to. This was one of the worst pieces of software we ever bought.

Nikodem

Company size: 10,000+ employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
4

Functionality

out of 5

August 2022

Good start if you are looking for password manager

I was using LastPass for few years as a password manager and generator. It was working very smooth and I haven't noticed any issues with that. I like that it provided extensions for the browsers that I'm using, which made using it even easier. Mobile phone was also supported, so it covered most of my use cases. The problem is that LastPass decided to change their free plan and make it practically unusable. This was the time I decided to switch to other password manager which is Bitwarden (which is free and provides the same functionalites).

Pros

LastPass is a reliable software. It has integration in form of extensions for all major web browsers, as well as mobile devices.

Cons

LastPass limited free model to only one type of device (PC/mobile), which made it practically unusable and forced users to buy subscription.

Reasons for switching to LastPass

It was easier to use and provided integration with mobile devices. KeePass works very well when using on single PC, therefore I'm still using it for work-related passwords.

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