The GUI and various options are easy to figure out and configure. There are many different backup options, and the on-board Ransomware protection is a plus.

Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support.

The customer support is awesome, they will help you right away once you have a chat or ticket open.

Easy to understand user interface. Many functions help to secure your data.

Disaster recovery, ransomware protection, and sleep at night.

This confuses the user and it get worse when it comes to agent updates - there the one machine can show the actual version wehre the other remains on the pervious build.

The UI is fairly easy to navigate. Pricing decent, and it's nice to be able to back up multiple devices sharing one quota.

We love the fact that its cost is based on space used and not how many agents there are. We have some clients that have very little data but lots of agents, so this works perfectly.

Very good , you buy the software , you attach an external drive , you select the drive or folders to be backup and the size of part files and you start it.

Positive, i would recommend it to anyone in need of backup, especially from different platforms.

I have Fiber internet now and the upload of data to the cloud backup service is super quick and reliable. Restoring a backup was super helpful recently even though I had only lost a single file.

Acronis hit the sweet spot in terms of features and availability. It's available through distribution so you can pay for only what you use.

The product has no flaws and would not say there are any cons to using it.

Ease of use, brand reputation, reliability of product.

Acronis Cloud Backup product is: Robust, reliable, efficient, and has a comprehensive easy to use interface.

The ability to dig into a backup and retrieve a file without having to download the entire backup is just awesome. I've used this feature multiple times and it's fantastic.

Backing up files , databases and the vms has never been easier. The mulitple functionalities show great value for money.

We put in tickets and it takes days to get responses. Probably the worst customer service we've ever experienced.

The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.

Acronis Cyber Backup Cloud allows us to keep all critical systems backed up and protected.

Backing up can be a very complex process. Not with Acronis Backup Cloud, it offers ease of use, reasonable pricing and peace of mind.

Error codes do not always make sense and are not well described.

Love the integration with Connectwise Automate.

It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers.

Other backup programs save data in the same formats that are used daily, therefore the restore action is straightforward and simple.

Amazing experience best backup and disaster recovery solution on the market.

As complete solution, very easy to use. It protects the endpoint for virus and ransom ware proactive, but also backups & dr works good.

Mobile app is awesome, implementation is easy - so anyone should be able to configure this, even those less experienced people.

Ease of use and implementation. Integration with Zendesk and Slack, plus integrated kaspersky antivirus.

One of the best products we have seen in the last years. Very easy to handle and the best value for money.

No pulseway uninstall utility available. Built in uninstaller does not remove all traces of the app.

Mobile app features are carefully considered; they did not try and cram every feature in. Devs are active, responsive, and helpful in the forum.

The UI is very friendly and being able to customize the notifications like storage space and sending us alerts when system resources were reaching a certain limit.

Mainly because I am a total noob with PS and prefer to learn from others.

Notifications do not automatically go away when one has been triggered and the situation that caused the notification is no longer present.

The support staff is very responsive and are always eager to help solve problems I may have, or teach me how to use the new features.

The dashboard used as an info monitor in our Helpdesk, so we are aware of any issues, in a matter of a few minutes. Patching servers is super easy.

Support tickets ignored, unable to even log in due to an error in their systems. 2 weeks withodut access is enough to shut a place down.

Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.

It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good.

Since I use Pulseway, the feature that i mostly like is its easiness. Pulseway provides effective and user friendly monitoring solution specially from the phone app.

Missing some killing features (e.g. manage licenses, pc's ownership, etc). Some pc's information should be available when they're offline.

Overall im happy - looked at other RMM providers and so far im happy to stick with Pulseway.

If there were one downside it would be support, they're friendly and fast, but I've always felt they blame me first, rather than look inward.

Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option.

Promised functionality never came, regular downtime and outages, poor performance.

The mobile APP is excellent and the easy of usage.

Powerful RMM features with anti-virus integration. Robust capabilities and intuitive UI.

What I liked most was the overall simplicity. It was easy to install and easy to use right off the bat.

Easy to Implement and easy to use - very nice and clean GUI.

My initial Product Specialist, Customer Success Manager, IT trainer, everyone, has been fantastic. I don’t have a memory of working with a company where every person has been so helpful and capable.

Good monitoring tools and automation of tasks, good combination of features overall. Especially like having the PSA integration.

Easy to use, flexible price options, very effective tool.

US Dollar

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

LongDescription

Automatic Patch Deployment

Real-Time Monitoring

Endpoint Management

Risk Assessment

Approval Process Control

Behavioral Analytics

Vulnerability Protection

Threat Response

Scheduling

Anti Virus

Remote Monitoring & Management

Endpoint Protection

Compliance Management

Network Wide Management

Risk Alerts

Password Management

Whitelisting/Blacklisting

Configuration Management

AI/Machine Learning

Customization

Activity Dashboard

Alerts/Notifications

Patch Testing

Dashboard

Patch Management

Behavior Tracking

Reporting/Analytics

Monitoring

Remote Access/Control

Backup and Recovery

Patch Prioritization

Secure Data Storage

Automatic Scans

Third-Party Integrations

Maintenance Scheduling

Vulnerability Scanning

IT Risk Management

Network Security

Security Tools

Acronis Cyber Protect Cloud offers a 30-day free trial for new users.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Acronis Cyber Protect Cloud

Webinars

Documentation

Videos

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.


Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.


Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.

Key Pulseway Features: 
- Monitoring and Management
- Discovery and Deployment
- Server Management and Monitoring
- Automation like Never Before
- Out-of-the-box OS & 3rd Party Patching
- Unlimited Remote Control for macOS and Windows
- Custom Reporting

Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.



File Management

Multiple Authentication Methods

Third-Party Integration

Remote Access & Monitoring

Support Ticket Management

Real Time Analytics

User Management

Status Tracking

Email Monitoring

Application Management

Mobile Alerts

Performance Management

Email Alerts

Customizable Reports

Internet Usage Monitoring

Access Controls/Permissions

Data Storage Management

Activity Tracking

HIPAA Compliant

IT Asset Management

Remote Printing

Virtual Machine Monitoring

Contract/License Management

License Management

Task Scheduling

Active Directory Integration

IP Address Monitoring

Policy Management

Real-time Alerts

Single Sign On

Secure Login

Baseline Manager

Project Management

Knowledge Management

Event Tracking

Communication Management

Disaster Recovery

Resource Management

Remote Update/Installation

Print Management

Customizable Fields

Collaboration Tools

Mobile Network Troubleshooting

Data Import/Export

File Transfer

Process/Workflow Automation

Mobile Device Management

Event Logs

CPU Monitoring

Self Service Portal

Help Desk Management

Audit Trail

Uptime Reporting

Configurable Workflow

Server Monitoring

Network Analysis

Screen Sharing

Mobile Access

Simple Network Management Protocol (SNMP)

Dashboard Creation

Inventory Tracking

Unattended Access

Capacity Management

Device Auto Discovery

Real Time Data

Performance Metrics

Availability Testing

Two-Factor Authentication

Issue Management

Maintenance Management

Diagnostic Tools

Multi-Channel Communication

Web Traffic Reporting

Support Ticket Tracking

Role-Based Permissions

Client Portal

Real-Time Notifications

Service History

Workflow Management

Real-Time Updates

Ticket Management

Threshold Alerts

Policy Creation

File Sharing

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Pulseway starts with a 14-day-trial, no credit card required.

Pricing is based on the number of systems/endpoints you want to monitor and manage.

Acronis Cyber Protect Cloud vs Pulseway

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