About Automox

Automox is the modern, cloud-native endpoint-hardening platform that empowers organizations to remediate vulnerabilities faster than they can be weaponized. This cross-platform solution simplifies and automates critical patching, software updates, security configurations and custom scripting across a diversity of endpoints.

Delivered as a cloud-native service, Automox supports Windows, macOS, Linux and a growing library of 3rd party applications from a single console with no need for on-premises infrastructure.

SMB and enterprise organizations using Automox remediate vulnerabilities faster than industry norms to close their aperture of attack more efficiently.

Automox enables both IT and SecOps teams to anticipate and respond to threats by dra...


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Supported Operating System(s):

Windows 7, Mac OS, Linux, Web browser (OS agnostic), Windows 8, Windows 10

40 Reviews of Automox

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(32)

32

4 stars

(7)

7

3 stars

(0)

0

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

October 2019

Nathan from Capital Insurance Group

Company Size: 501-1,000 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Finally a software deployment tool that just works

We had a very successful POC which showed how much time we would be saving using their platform. Automox can automatically deploy patches endpoints need for OS or third-party applications. I'm also very excited about the features they will be adding to their platform.

Pros

I love how responsive the product is for being agent-based. Multi-platform support makes it easy to use one product for your patching and software deployment needs. Automatic scanning which uncovers which patches are needed for installed applications/OS. Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Response from Automox

Replied November 2019

Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

September 2019

John from EquiTrust Life Insurance Company

Company Size: 201-500 employees

Industry: Insurance

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2019

Streamlining and simplifying our patching strategy in a "Do More with Less" world.

Automox has significantly reduced our time it takes to patch our systems. We also are patching additional risks that were difficult to cover with other products. The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.

Pros

This product is easy to configure, distribute, and use. It has cut down our patching cycle significantly, plus it doesn't require babysitting like many other solutions on the market. The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Cons

UI continues to need some improvement; however, they do publish updates regularly.

Response from Automox

Replied November 2019

Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!

July 2019

Danny from Tooele Technical College

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Awesome product

Automox is the first patch management software I've used that I can trust to get the job done without babysitting. That said I did take 4 months of babysitting to prove to myself that I can finally relax, a little, and not worry about the job getting done.

Pros

Fast, Reliable, easy to configure and very easy to use.

Cons

The only issue I've seen so far, not really a problem just an annoyance, is when you sort by "Group Membership" it sorts the pages separately instead of truly sorting by the column. Like I said, just annoying.

Response from Automox

Replied November 2019

Hi Danny! Thank you for your awesome feedback. We hear on you on your frustrations with around group membership sorting have it on our roadmap to solve! Glad to hear you like our product and it's very easy to use!

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3.0

Customer support

1.0

Functionality

2.0

December 2018

Did not work correctly.

Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more. Looks nice and would be a good solution if it worked, it just seems unfinished and flaky. I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .

Pros

Looks nice, works fine with Linux ( as long as firewall is set up) fairly simple setup.

Cons

Did not pick up that our 2008 test machine had not patched in 2 years. Did not show all the "Supported" 3rd party software. No Logs. Did not have any info on updates not applying. Policies did not seem to apply correctly. Still requires WSUS( or risk using online windows updates which kill bandwidth) No Linux Onsite Cache

May 2019

Corey from Tekside.iO

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Possibilities are endless - Not just an update platform

It's been a delight working with the software and the Automox team themselves. They're a great bunch that truly understands the needs of their customers. Solid A+

Pros

Windows Updates were our only priority when finding a solution, but once I realized the potential of what they had on their roadmap... I was hooked. Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible. They're always improving and adding features, and they take customer feedback very seriously. I've seen features fixed/updated or even features I've suggested on their roadmap within a week of discussing.

Cons

Originally, dashboard performance was hit/miss. It has improved a lot since then, and they're still working on further improving performance.

Response from Automox

Replied June 2019

Thank you so much for the feedback, Corey! We appreciate the grade on our work and are excited to hear your experience has been excellent! We are constantly improving performance and are glad to see you noticed as well as the features we add. We're excited for the future and to work more with happy users like yourself.