ConnectWise Automate (Formerly LabTech) vs Jamf Pro

ConnectWise Automate (Formerly LabTech) has 97 reviews and a rating of 4.21 / 5 vs Jamf Pro which has 389 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.21 / 5 (97)

4.68 / 5 (389)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

August 26, 2020

September 14, 2020

Pros/Cons

  • Pros

  • The remote program is really good. Very simple and quick when a caller has called in.

  • Single place to manage your workstations. Great patching product, great control product, awesome scripting engine.

  • Cons

  • Navigation in the console could be improved. There is a slight learning curve, but once you discover where all of the features are it becomes easy to use.

  • Definitely full featured, but a little too pricey to be used for stand alone in house Corporate use, really designed more for MSP's.

  • Pros

  • I love the accessibility of the product and the ability to see the devices with ease and no confusion. Awesome with updates and making sure that everything is working as smooth as possible.

  • The thing I like most is the ease of use. We have used other MDMs and JAMF is by far the easiest to use and navigate. Very intuitive product.

  • Cons

  • Configuration profiles are a mess, but it’s being worked on. Also, please implement more FRs!

  • It can be difficult to work through bugs without using sometimes tedious workarounds. The community is helpful, though.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux