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FileWave vs VantageMDM

FileWave vs VantageMDM

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Overall Rating
4.4 (38)
5.0 (150)
Ease-of-Use
4.4 / 5
5 / 5
Value for Money
4.6 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
May 9, 2022
February 25, 2024
Pros/Cons
  • Pros

  • I find Filewave to be a compelling solution for cross-platform client management. It's reliable at getting software installed and does a good job reporting back client information.
  • This happens almost every time I call. All in all, it works great, and we are happy with our switch to FileWave 2 years ago.
  • The reliability is good. That was a major concern for us after our experiences with our last MDM provider.
  • Cons

  • Very few problems occur, and when they do, they are never extreme problems. We’ve never had downtime or complete unusability as we have from our previous MDM.
  • Vague "Handled by MDM" with no documentation online to understand it. Filesets that cannot be removed from devices--"Upgrade Server" or "Apple's fault.
  • It can be frustrating tracking down ~150 devices every time I have an update to push out to make sure that it lands on their devices properly.
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  • Pros

  • I think my overall experience in using VantageMDM is great. To be honest, I am super happy that I was able to enjoy the benefits of the service as I am super challenged before with managing my data.
  • They have good customer service, the technician that did the installation was very good, polite, patient and professional.
  • Loved using the software, It integrates easily into our organization and helps us ensure that we are secure. The functionalities have been great to use.
  • Cons

  • Absolutely nothing I can say that is wrong about this product.
  • Honestly, I don't believe there is anything negative about the software.
  • There is no difficulty with the features or usage. The configuration is fast, easy to install and user-friendly.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos