Jamf Pro vs Miradore
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
4.3 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.6 / 5
4.4 / 5
Functionality
4.6 / 5
4.1 / 5
Last Review Written
October 4, 2024
September 3, 2024
Pros/Cons
Pros
- Their support and service people are always a pleasure to work with. The advanced training courses are also really great, and the instructors are extremely knowledgable.
- The self service options are wonderful and have allowed us to steer our users toward a self-service first mentality which not only saves us time, but helps them help themselves.
- The user interface is somewhat easy to use and getting devices to work is easy. The customer support is also fantastic with great knowledge.
Cons
- My biggest "complaint" is that when setting up classes it is necessary to individually add or delete students from each class. It takes a lot of time each summer to update all the classes.
- Some features that seem basic are missing, and some of the most highly voted feature requests sit in an 'under review' status for years without being implemented.
- The UX is horrendous, and for someone that doesn't live and breathe the solution it becomes hard to find certain items when I need it.
Pros
- I've had a great experience with Miradore and I love to recommend it to clients as a solution for their mobile device management needs.
- Its ease of implementation, very friendly interface with a very good user experience, having formidable support from its technical specialists.
- We have secured several devices, and deployed configurations and apps with ease. Miradore has been a great asset to our company for security and ease of deployment.
Cons
- When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed.
- Also, there was no warning when installing as a device admin that Miradore cannot be removed without a factory reset.
- Sometimes, the features are acting a bit weird and we need to wipe the phone and re engage it, it's a bit annoying but it don't happen very often.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
