# KACE Software Reviews, Demo & Pricing - 2026

> Review of KACE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/patch-management/kace-profile

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KACE

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Overview

[Reviews](https://www.softwareadvice.com/patch-management/kace-profile/reviews/)[Alternatives](https://www.softwareadvice.com/patch-management/kace-profile/alternatives/)

# KACE 2026: Benefits, Features & Pricing

Wondering if KACE is right for your organization?

Our IT Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

KACE

4.0

[(23)](https://www.softwareadvice.com/patch-management/kace-profile/reviews/)

Pricing

Starting at $2.40 per year

### About KACE

KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices.

Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that. KACE Unified Endpoint Manager unites traditional endpoint management with modern management in a shared intuitive interface.

Visibility  
Get a complete inventory of all devices accessing your network and easily address security risks. How? Agentlessly, Agent-based, Modern Managed - KACE does it all.

Devices  
Support a range of device types for users working from home, on the go or in the office. Windows, Mac, Linux, iOS, Android, ChromeOS.

Autorenew  
Use automated features to reduce IT team stress and limit impact to your users’ workflow.

D...

eployment and discovery Easily scan for devices hitting your network and quickly deploy ready-to-use devices directly from the vendor. Granular inventory Access a detailed inventory of data on every device in your environment, using either traditional or modern management. Flexible configuration Define specific policies and administrative functions that can be applied to a single device or group of devices. Application distribution Automatic track, deploy and maintain current versions on software, keeping your environment secure and compliant. Patch management Secure your environment using minimal resources with set-it-and-forget-it patch identification and deployment. Powerful mobile device control Remotely locate, lock, erase or factory reset any enrolled mobile device. App store integration Provision and deploy required apps from the store or those developed in-house according to enterprise distribution programs. Manually or automatically identify out-of-date apps and push updates. Reporting Use existing templates or build ad-hoc reports on your entire endpoint fleet or just a subset of devices. Format reports to meet any compliance or organizational needs. Built-in help desk Enable users to easily report endpoint issues and quickly get a resolution, reducing the impact to their workflow and streamlining IT efforts. Comprehensive device coverage Fully manage all operating systems as well as printers, projectors, IoT devices and more from a single console.

Wondering if KACE is right for your organization?

Our IT Management Software selection experts can help you in 15 minutes or less.

## KACE User Interface

## Popular KACE Alternatives

Main Product

KACE

4.0

[(23)](https://www.softwareadvice.com/patch-management/kace-profile/reviews/)

Ratings Breakdown

-   4.0Ease of use
-   3.94Value for money
-   3.94Customer support
-   3.96Functionality

Pricing

Starting at $2.40 per year

Get Price

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4.5

[(173)](https://www.softwareadvice.com/inventory-management/acmp-suite-profile/reviews/)

Ratings Breakdown

-   4.09Ease of use
-   4.17Value for money
-   4.75Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

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4.7

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Ratings Breakdown

-   4.72Ease of use
-   4.61Value for money
-   4.67Customer support
-   4.53Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.61Ease of use
-   4.37Value for money
-   4.30Customer support
-   4.56Functionality

Pricing

Starting at $24.90 per month

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-   4.45Ease of use
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-   4.59Customer support
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Pricing

Starting at $48.00 per month

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Ratings Breakdown

-   4.46Ease of use
-   4.57Value for money
-   4.75Customer support
-   4.45Functionality

Pricing

Starting at $50.00 per month

Get Price

## KACE Pricing and Plans

Starting price: $2.40 per year

Free Trial

Free Version

Basic

$2.40

usage based, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## KACE Features

-   Popular features found in IT Management
    
    Access Controls/Permissions
    
    Capacity Management
    
    Compliance Management
    
    Incident Management
    
    Issue Auditing
    
    License Management
    
    Maintenance Scheduling
    
    Remote Access/Control
    
    Server Monitoring
    
    Ticket Management
    
-   More features of KACE
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Asset Lifecycle Management
    
    Asset Tracking
    
    Audit Management
    
    Audit Trail
    
    Automatic Patch Deployment
    
    Barcode/Ticket Scanning
    
    Change Management
    
    Compliance Tracking
    
    Configuration Management
    
    Contract/License Management
    
    Cost Tracking
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customization
    
    Dashboard Creation
    
    Data Import/Export
    
    Data Visualization
    
    Device Management
    
    Email Management
    
    Endpoint Management
    
    Inventory Management
    
    Inventory Tracking
    
    IT Asset Management
    
    IT Asset Tracking
    
    IT Reporting
    
    Knowledge Base Management
    
    Maintenance Management
    
    Monitoring
    
    Patch Management
    
    Prioritization
    
    Problem Management
    
    Procurement Management
    
    Real-Time Reporting
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Requisition Management
    
    Role-Based Permissions
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Supplier Management
    
    Support Ticket Management
    
    Task Management
    
    Third-Party Integrations
    
    User Management
    
    Vulnerability Scanning
    
    Workflow Management
    

## KACE Integrations

Google Workspace

Integration rated undefined from -1 review

Workspace ONE

Integration rated undefined from -1 review

## KACE User Reviews

Overall Rating

4.0

Ratings Breakdown

5

35%

4

30%

3

35%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

3.9

Functionality

4.0

Leyla M.

Verified reviewer

Construction

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

KACE SMA Review

4

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The product offers a lot of flexibility with the ticket rule functionality. The software deployment/scripting is very easy and critical to what my team does.

Cons:

Could use some additional features on the helpdesk side, but making great strides

Reasons for switching to KACE

It was very cumbersome, hard to use, and didn't have all the features we needed

Read More

VR

Verified

Reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

DELL KACE K1000 IT Asset Management Tool

4

Overall, Dell KACE K1000 is a comprehensive IT management solution that can help you automate IT tasks, a wide range of features, like patch management, software deployment, and inventory management,helps us to manage the company assets and remote devices easily and to maintain compliance

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your oranganization assets and devices.Dell KACE K1000 provided Patch management solution which helps organizations to automate the process of identifying, deploying, and tracking patches for their IT assets, using labels to separate the different appliances or devices and patching test machines using labels makes the patching management process easy. Patching devices using DELL KACE patch management feature is easy to use and configure.

Cons:

Ticket System provided by KACE K1000, I couldn't bring the ticket system I developed in K1000 to Production as I had intermediate knowledge in SQL Queries.

Reasons for choosing KACE

Our organization size was less than 10K, so the IT Director chose DELL KACE over other asset tracking and inventory management tool, he believed for organization whose total assets/devices less than 10K DELL KACE K1000 would fit our needs, in terms of cost and other factors.

Read More

PT

Paul T.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Kace gets the job done but basic

3

It got the job done but now using FreshService and wouldnt go back.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

It gets the job done so if you need less options and features it could save you some money. Depends on needs, we're phasing it out.

Cons:

Dated and lacking modern features to save time using automations.

Read More

WM

William M.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

Excellent tool for mid-size organizations.

5

We have been able to create labels and queries to organize all of our devices into groups, buildings, rooms, etc. We've also been able to script a lot of mundane tasks that would normally have required a great deal of "sneaker-net" and thusly a lot of wasted time. We've also been able to get our imaging process down to a level where our Tier 1 personnel can perform it, and image entire groups of PC's without having to physically touch them.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I've been using KACE (SMA and SDA) for the past 6+ years. I've been able to build it up to handle patching, scripting, imaging, reporting, and labelling/querying to my particular use cases. It is easy to learn and easy to implement, and although not very graphical, it does mostly allow you to do whatever you need to do in order to manage your organization. I feel it is in the "sweet spot" of management tools, for organizations that are too large to manage manually, but small enough that they don't need the likes of SCCM/Big Fix/etc. Customer service and tech support have always been wonderful, there have been several occasions when support helped me through a problem, and even admitted that the problem was on their side, and their communication was always fantastic.

Cons:

About the only role where I feel KACE is lacking is self-service software distribution. Getting the user to click on the tray icon is a bit clunky, and I'd rather see a browser link to more of a GUI page (like a web page) of software self-service installs that the end-user can perform. Because of this, we've moved towards Chocolatey for our software package management and distribution.

Reasons for choosing KACE

Cost and feature set.

Reasons for switching to KACE

Altiris was bought by Symantec and lost some of its quality.

Read More

EF

Emma F.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Powerful and customizable (but a little out of date)

4

There was a little bit of a learning curve, and I had to decide whether to use managed installation vs shell scripts vs Kscripts, or whether to do scripted installations vs images, but ultimately I appreciate having that choice and alternative options in case my first attempt at something doesn't go as planned

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I like how easy it is to troubleshoot most scripts and application packages. The "Run Now Status" page in the SMA lets me see where we're at, what's failing, and why.

Cons:

It's still 32-bit! Super frustrating when Powershell and Registry scripts don't work, and you spend ages troubleshooting only to realize KACE defaults to the 32-bit versions. For this reason, scripts that work in the SMA might not work in the SDA and vice versa, which makes for twice the troubleshooting. Also, the SDA still doesn't support Windows 11

Read More

VK

Vinodh K.

Verified reviewer

Information Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2022

The best tool for IT assets inventory and patch management

5

Amazing application for IT asset and patch management.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Wonderful report for each node and compliance, patch management, inventory, and software tracking.We can upgrade Dell physical server firmware too.

Cons:

Compare to SCCM few options not available

Reasons for choosing KACE

The features and cost

Read More

Andrey C.

Verified reviewer

Higher Education

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Bloated and confusing

3

Ratings Breakdown

2

Ease of use

3

Functionality

Pros:

The product is mature and fully featured. Has many bells and whistles. The marking/sales team will always tell you that it can do anything you throw at it. Patching is the biggest workload we throw at it, and it seems to work OK most of the time. Many of the other modules are indeed very useful and fully-functional. Keep reading for the gotchas...

Cons:

There is no unity between the different modules, other than the color scheme of the UI. Each modules has its own complexities, and just because you learned how to use one doesn't mean you now know how to use them all. It takes a significant amount of work to configure the appliance to be useful and functional. Training the team to use it is a monumental task, since the trainer has to be learning as they teach.

Read More

GE

Grant E.

Verified reviewer

Government Administration

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Long time KACE user, highly recommend this product!

5

Highly recommend this product. It is one of our most trusted tools.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

We have been using KACE for more than 10 years and have appreciated the way that it has kept up with new trends and technology as the expectations of IT groups change. When we have requested new features they have frequently been added, and the development team really listens to end users.

Cons:

The vulnerability scanning section is difficult to use and has not seen much improvement recently. This is really the only major function of KACE that we do not use.

Read More

Dillon K.

Verified reviewer

Environmental Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Asset Management Gold

3

KACE has been wonderful for us for years. We did use it for full issue ticketing with the company for years but have recently moved to another program for this purpose. We still use the product daily as a software repository and asset management. The level of detail that this product provides is exactly what we need for our computer inventory.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

I like how we can run scripts, check software on each computer and implement custom attributes and comments in our computer information

Cons:

the GUI for Users is less than optimal. The GUI is more of an administrator view and it isnt very appealing for users to integrate with.

Reasons for choosing KACE

Asset management is easily used and custom scripts are also very easy to use to deploy software.

Read More

VR

Verified

Reviewer

Public Policy

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed September 2018

A lot of features with a dated back-end

3

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

4

Functionality

Pros:

The software has quite a lot of features and is also able to gather a lot of 'live' information from the clients (with agents).

Cons:

The back-end seems a bit dated. Foreign language implementation has been an issues for years, there are options but up until now, it hasn't been working well. The GUI could use some improvement and give it a more modern look.

Read More

Showing 1 - 10 of 23 Reviews

[See All Reviews](https://www.softwareadvice.com/patch-management/kace-profile/reviews/)

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