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> Reviews of KACE. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if KACE is a good fit for you!

Source: https://www.softwareadvice.com/patch-management/kace-profile/reviews

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KACE Reviews

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Reviews

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# KACE Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(8)

4

(7)

3

(8)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.9

Value for money

3.9

Functionality

4

* * *

### Pros

"Patching devices using DELL KACE patch management feature is easy to use and configure."

"Light and easy user interface, works well as an IT helpdesk ticketing system."

"Customer service and tech support have always been wonderful, there have been several occasions when support helped me through a problem, and even admitted that the problem was on their side, and their communication was always fantastic. "

### Cons

"The vulnerability scanning section is difficult to use and has not seen much improvement recently. "

"I had a hard time with integration of pxe boot in my organization. "

"The complexity was too much for support to help me with."

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KACE Reviews, Pros and Cons - 2026 Software Advice