ManageEngine Patch Manager Plus Software

About ManageEngine Patch Manager Plus

Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance and reporting. Patch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 250 third-party applications including Adobe, Java, WinRAR and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch management and ...

ManageEngine Patch Manager Plus Pricing

Contact ManageEngine for a price quote.

Starting price: 

$34.50 per month

Free trial: 

Available

Free version: 

Available

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Patch Manager Plus APD

ManageEngine Patch Manager Plus User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 206 reviews

Jason

Verified reviewer

Company size: 11-50 employees

Industry: Computer & Network Security

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

February 2022

A fantastic product for far less money!

An incredible value allowing us to add it to our existing stack of solutions without taking significant budgetary dollars from other cybersecurity initiatives.

Pros

RMM tools patch microsoft and some 3rd party products. The problem is, the number of applications with CVE's continues to grow and RMM patching is not keeping pace. PMP patches over 900 applications.

Cons

Complexity of the agent deployment and approvals. Policy and group configs are a bit counter intuitive.

Reasons for choosing ManageEngine Patch Manager Plus

Price and number of patched applications. History with other ManageEngine solutions.

Reasons for switching to ManageEngine Patch Manager Plus

Extensive list of applications patched vs. RMM. Price is far more affordable.

Response from ManageEngine

Hi Jason, Could you elaborate on the parts you found complex? You can write to patchmanagerplus-support@manageengine.com

Replied May 2022

Nick

Company size: 201-500 employees

Industry: Aviation & Aerospace

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
5

Value for money

out of 5
3

Functionality

out of 5

July 2022

Free Trial Review

I'm using the cloud version of PM+. It feels like I'm using an on-premise version that has been migrated to a web interface. You can set up computers as distribution servers to push patches across your network so not everything is going from the cloud. I feel like I'm missing out on the simple easy-to-use SAS that I expected though.

Pros

The software has support for many 3rd party apps. I had Heimdal and Action1 installed on my computer a while to test them. The ManageEngine PM+ agent was still able to find more patches I was missing. Installing the Agent is simple and works well.

Cons

The UI is not very user friendly because it seems out-of-date. Easy to get lost in the menus and the "Remote Offices" screen is not for what it sounds like. I'm trying to use "remote offices" to split up my departments into groups because the software lacks a feature for that elsewhere. I wanted to be able to customize computer patch policies by OU. You can link your domain and add the computers within an OU, but you can't just select the OU itself. This means if you move computers in/out of the OU, ManageEngine isn't going to recognize the new computers automatically. This feature seems just for adding computers to your portal rather than grouping them. I have multiple domains that aren't connected but I can only have 1 AD connector in ManageEngine. Either I set up a machine that uses VPNs to tunnel into all the sites as the AD connector, or I set up 3 different web portals as different accounts. Not something I should need to do for any SAS solution.

Reasons for choosing ManageEngine Patch Manager Plus

ManageEngine has more app support than Heimdal and Action1. It seems rare now to find a service that is just for patching and not a full RMM and security suite. I feel these other services don't give their patching feature enough attention.

kobi

Company size: 201-500 employees

Industry: Performing Arts

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

June 2022

It

Pros

GPU update for all pc in Global network

Cons

i don`t have local support in israel i need to open

Response from ManageEngine

Hi Kobi, Thank you for the feedback. Do write to patchmanagerplus-support@managengine.com for any further queries

Replied July 2022

Robert

Company size: 51-200 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

July 2022

Patch Manager Plus Improves Security Posture

Pros

Patch Manager Plus is fairly easy to configure and automatically deploys Microsoft and third party patches.

Cons

The only downside I see is that there isn't much explanation as to why some deployments fail and sometimes it takes a while to find a solution.

Reasons for choosing ManageEngine Patch Manager Plus

Patch Manager Plus had a better cloud solution than other comparable products.

Corey

Company size: 201-500 employees

Industry: Wholesale

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

Trial Version Review

There are two main attack vectors that make up 95+% of all breaches; Social Engineering and out-of-date patches. This platform will help us mitigate patch management to keep our domain safer.

Pros

Very intuitive UI with a great onboarding meeting. Way more supported third party apps than the competition with an avenue for requesting more. Support has been phenomenal with live chat being the go to for any questions. Chat solves most issues with a ticket creation and followup if necessary.

Cons

I haven't got any at this point, very intuitive with great support

Reasons for choosing ManageEngine Patch Manager Plus

Far more third party app support, Intuitive UI, and very cost effective.

Response from ManageEngine

Hi Corey, Thank you for the feedback. Glad to know that our product is helping you streamline your IT security.

Replied July 2022

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