--- title: "SolarWinds Patch Manager Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SolarWinds Patch Manager. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SolarWinds Patch Manager is a good fit for you!" source_url: "https://www.softwareadvice.com/patch-management/solarwinds-patch-manager-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Compliance Software](https://www.softwareadvice.com/compliance/) / [SolarWinds Patch Manager](https://www.softwareadvice.com/patch-management/solarwinds-patch-manager-profile/) / SolarWinds Patch Manager Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/patch-management/solarwinds-patch-manager-profile/) Reviews # SolarWinds Patch Manager User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 18 ### Secondary ratings - Ease of use: 3.7/5 - Customer support: 4.4/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 10 reviews (56%) - 4 stars: 5 reviews (28%) - 3 stars: 2 reviews (11%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (6%) ## SolarWinds Patch Manager customer reviews Showing reviews 1-18 of 18 (page 1). ### Great Solution for Remote Patching! - Overall rating: 4/5 - Reviewer: Rex S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive and highly recommend for either a larger business with inhouse IT, or for MSP's looking for a patching solution. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Offers a wide range of options for remote patching of systems and providing a full accounting of installed patches and reporting. The reporting features are great for keeping track of which computers and when they were patched. Can patch manually or remotely. Alerts to failed patches and completed patching is a great feature so we know when a problem is needed to be resolved or looked into. #### Cons It can take a little time to set it up and test. Configuring and making sure systems are installed, etc. #### Reasons for choosing SolarWinds Patch Manager Mostly support was the deciding factor for patching --- ### Solarwinds patchmanagement takes over Windows auto update - Overall rating: 4/5 - Reviewer: Bart H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered We sell Solarwinds patchmanagent for all our customers, specially to take over the Windows update proces as Managed Service Provider. Very happy since we use this tool! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Dashboard features with all customer and the machines, as MSP very important. Microsoft can't do this with Windows Autopatch. 3Th party patchmanagement is also very important, not only Windows updates. Take over machines from the same portal/dashboard, as integration for our servicedesk works also nice! #### Cons The price and sometimes it takes a lot of time to manage the software and updates for our customers. --- ### Too complex to be deployed - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great idea implementation to automate 3rd party updates application. However in my case, I wasn't able to get it to work. I was only able to successfully deploy updates in a single site environment, but wasn't able to expand it to all the sites. After days of help, support team had to acknowledge that the product wasn't chosen right for my environment. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Support. I've had nothing but problems with this software, when I was trying to get it to work in my multiple site environment. Support team was very attentive and helpful, trying to help me to overcome the problems. Apparently, my environment was too complex for this solution. #### Cons Complexity. The software may work well in a single site environment, however in my case with 10+ sites with WSUS at each location I wasn't able to get it to work at all. --- ### Patch the easy way. - Overall rating: 5/5 - Reviewer: Manny P. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's the best way for IT Administrator's to start moving to cloud. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been using this software for over 4 years and every year it get's better and better. Patch updating is so simple, that all you do is setup once and it automatically adapts to roles for any other device you add onto your console. #### Cons Every once in a while some devices, loose connection or is mis-configured, but after a few tweaks your back to patching as usual. Which is setup up and monitor if devices are patching. --- ### If you do not have patch manager then you are not doing it right... - Overall rating: 5/5 - Reviewer: Jeremy M. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros allows for non windows applications to be patched and installed with Windows updates WSUS. It simplifies the update interface but still keeps true to WSUS #### Cons It was harder to install and configure correctly. Once it was done its a wonderful tool but can be a challenge to install the first time. --- ### Looks after our customers - Overall rating: 4/5 - Reviewer: Daniel R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros We have used this software for a while now to manage patches for them, and system monitoring. All in all, so far this is great. It is set to patch customers on a fortnightly basis, split across groups. It has also alerted us to hardware failures or customer that are running out of storage space. #### Cons Can be a bit awkward to navigate around, but once used a few times you know where parts are located. --- ### Solarwinds Patch Manager - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Good experience. Has nice capabilities to create tasks such as performing update checks on client systems and staging updates prior to the execution time. this saves bandwidth when updates occur and allows for a more reliable and consistent success rate. There are other almost hidden capabilities with this software too such as auditing all machine specific information on each client system through inventory tasks that are scheduled. IT also allows for wake on lan updates to ensure all clients are patched - Even if they are powered off - #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros This product uses an agent that you push to each client. The agent allows for much better control over windows update processing than Windows/WSUS does natively. #### Cons There are so many logos and symbols that are hard to understand - the documentation is not great at explaining a lot of the terminology involved in windows updates. Solarwinds assumes you already know this stuff. this software seems very old and the code has not changed much at all since Solarwinds acquired it many years ago now. --- ### Patch Manager is a must have for any environment - Overall rating: 5/5 - Reviewer: Adam B. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: September 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Patch Manager has been a critical part of our network management. We are able to keep all of our third party applications up to date, where we used to have to rely on our users to allow the updates to run. Patch Manager has also allowed us to remove Admin rights from our end users. #### Cons Patch Manager can be a bit difficult to use at first. We had to rely heavily on the administrator guide to get started. Make sure you can devote time to following the procedures in the manual. --- ### Decent product, but not great - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Law Practice - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a good product for what it is. But there are WAY better solutions out there to do what Patch Manager does, and for far cheaper. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Allows you to package third party software to be deployed with WSUS. #### Cons It depends solely on WSUS. That of course includes all the problems associated with WSUS. Slowness is one big one. You can automate the Cleanup Wizard, but that has it's own problems, which Patch Manage doesn't solve. You still need yet another product from another vendor to solve that problem. --- ### Keep your computers and servers safe with updated patches - Overall rating: 5/5 - Reviewer: Fazl A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It provides patches for OS based security patches and for 3rd party softwares as well, like vlc media player etc. It also provides patches which our windows update service for desktops and WSUS failed to capture and install on the operating system. We can also maintain a centralized repository for installing updated patches on newly purchased machines or if we are performing an OS reset or update. #### Cons like other solarwinds products, the Patch Manager is also an expensive tool due to which small businesses are unable to acquire this tool. --- ### I can't believe how much this has made my life easy - Overall rating: 5/5 - Reviewer: Jason Z. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software takes WSUS and dominates it, that is the best way I can explain it. The reports you can get are accurate and amazing. This is truly a magical patch management software #### Cons I wish that it could be easier for some newer feature updates to be updated on the actual software itself perhaps a way for it to "check-in" and update directly to solarwinds through an optional interface --- ### One of the Best Patch Management software! - Overall rating: 5/5 - Reviewer: Miguel N. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better understanding of our security issues regarding to unpatched or vulmerable systems, overall a very good product #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros *- automatization of patches and updates is a bliss with this software. *- Suitable for large eviroments or small ones,. *- It keep leveled information with WSUS. #### Cons *- Devices loosing conection with the console, need to re-install the agent. *-Not very user friendly at the begining, the guise is something you must have in hand untill to familiarize to it. *- --- ### Exceptional tool with great features and cost effictive - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Great product and make the patch manager process fully automated #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Product support variety of platform and it is easy to implement and support. Price of the product is low as compared to other product available in the market Easy to integrate with SCCM and other tools #### Cons The product cannot be installed on Linux platform. Does not support legacy OS patching --- ### Big Name with lots of products - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 501-1000 employees - Product usage: Used weekly for free trial - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros It did what it said. It was easy to set up and use. #### Cons Their support was less than willing to help me during an issue i was having while using the free trial. I lost all interest in the product for that one reason. I did love the product but if I can't get support then what is the use of the product really. Also, signing up for the free trial apparently give them the right to email you multiple times per day about spam. --- ### Robust Patch Management System, Great for MSPs - Overall rating: 4/5 - Reviewer: Michael K. - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tech support is amazing, especially with their "tech walks" where they'll have a technician walk you through certain features. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Extremely robust patch management system that scales well for big MSPs and small businesses alike. It is very good at automating --- ### Super Easy to use - Overall rating: 5/5 - Reviewer: Jeremy M. - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Support at solarwinds is not over seas, very nice to explain issues and not have to repeat yourself three times. The user cookbooks are very well done, and make it easy to get up and going with relative ease. #### Cons The cost is a major factor here, there are some free solutions out there but you just dont get the support SolarWinds has. --- ### admin review - Overall rating: 3/5 - Reviewer: Christopher K. - Industry: Information Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros integrated well with other solarwind products #### Cons did not like 3rd party very much, and required constant supervision --- ### Patch Manager makes patching servers easier - Overall rating: 5/5 - Reviewer: Stephen G. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've had issues with Microsoft WSUS by itself. Overlaying Solar Winds Patch Manager onto our WSUS server has really helped with our server patching. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- SolarWinds Patch Manager Reviews, Pros and Cons - 2026 Software Advice