Halo

RATING:

3.9

(15)

About Halo

Halo is a psychiatry electronic medical records (EMR) platform that helps substance abuse and mental health professionals manage cases, assessments, outcomes and more. Teams can view a list of clients along with tasks, due dates, contacts, notes and progress, among other details. Key features of Halo include a centralized dashboard, reporting, referral management and batch printing. It lets to allocate cases by location or type according to requirements.

Halo Pricing

Contact Halo for pricing details.

Starting price: 

£300.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Halo data visualization

Halo Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Halo

1 - 5 of 15 Reviews

Nomsa

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Review for Halo

it is a good software

PROS

Once you have have been shown how to use it, it is very easy to follow. You can change your password easily using forget password without any restrictions. You can also change the password to what is easier for you to remember. You can securely access Halo away from your office.

CONS

When Halo does not work or allow you to log on

Marcus

Government Administration, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2018

Halo User

I have always found the Halo system to be a reliable and cost effective.

PROS

The Halo system allows workers to concentrate on what they are employed to do, by minimising the time they need to spend entering data. The system covers the majority of features we need and can be tailored to meet bespoke requirements.

CONS

Like any IT system Halo can suffer from problems. When this happens they have been address quickly by the Halo team and fixes found, even when the problem is out of their control. I.E. a local network error.

Jason

Hospital & Health Care, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2018

My HALO nightmare

Very Poor, there is always an issue around using the software whether it is performance of errors within the software, the software is also very dated in terms of cross platform functionality - no secure mail gateways for example, inconsistent working practices in updating demographics etc

PROS

that it attempts to meet the needs of a specialist area of clients

CONS

That it is very poorly designed and integrated, it seems to have accreetd over time, there are a massive amounts of inconsistencies and bugs within the software

Vendor Response

We are very sorry to hear that Halo hasn't met up to your expectations. Please get in touch with us directly so we can look at resolving these issues for you. Many Thanks, Halo.

Replied August 2018

Sam

Individual & Family Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

My feedback

Overall I think Halo is a great system and it has improved a lot over the last 10 years. The Caseload Manager is such a beneficial tool and has allowed us to keep on top of our caseloads and to-do lists. The Halo Support team have been very helpful.

PROS

The different functions and facilities, for example: Caseload Manager, SMS texting, Multiple contacts via the Calendar, Client Journal, TOP Tracker. I also think there is a good range of reports available to use, which is really useful when I am asked for statistics.

CONS

I would like the Client Update form to be journey level rather than episode level; that way when someone updates a client address or contact number, this will update on all episodes within the journey. I also find the system quite slow at times, but I am unsure of whether this is a Halo issue or an I.T issue.

Mohammed

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2018

Halo review -

PROS

Can upload PDF and Word documents and attach them to a particular patient's record - a simple drag and drop manoeuvre

CONS

Halo Calendar very slow and not fit for purpose - stick to Outlook. Also Halo email - once email is read, no way to unread it so that it remains as a reminder. In a busy clinic, this means that reading emails is delayed until the clinician has time to action them.