# ShiftCare Software Reviews, Demo & Pricing - 2026 > Review of ShiftCare Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/patient-case-management/shiftcare-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / ShiftCare Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) # ShiftCare 2026: Benefits, Features & Pricing Wondering if ShiftCare is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ShiftCare 4.6 [(145)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Pricing Starting at $8.00 per month ### About ShiftCare ShiftCare is a comprehensive home care agency software designed to streamline your operations and enhance efficiency. Our platform is available as both a web-based platform and a separate mobile app for caregivers, ensuring flexibility and convenience for your entire team. With ShiftCare, you can effortlessly create and manage shifts, ensuring your team is always where they need to be. The software enhances communication and coordination among your caregivers, improving the quality of care provided to clients. You can upload and organize care notes, progress reports, and other essential documentation in a secure, centralized location accessible from any device. The client management feature allows you to keep track of client details, care plans, and medical histories to ensure personalized and attentive care. Our robust invoicing tools streamline your billing processes, making it easy to generate and send invoices, track payments, and manage financial records. Additionally, ShiftCare helps you maintain compliance with industry standards and regulations through detailed reporting and documentation features. Integration with payroll systems simplifies payroll processes, reducing a... dministrative overhead and minimizing errors. The mobile app allows caregivers to access schedules, update care notes, and communicate with the team on the go, ensuring they have the information they need at their fingertips. ShiftCare is dedicated to helping home care agencies and IDD providers operate more efficiently and effectively. Our user-friendly software supports the delivery of high-quality care while optimizing administrative tasks. Join the many home care agencies that trust ShiftCare to support their operations and enhance their service delivery. Wondering if ShiftCare is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## ShiftCare User Interface ## Popular ShiftCare Alternatives Main Product ShiftCare 4.6 [(145)](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.47Value for money - 4.69Customer support - 4.44Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4154)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.39Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5250)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4107)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Jobber](https://www.softwareadvice.com/field-service/jobber-profile/) 4.6 [(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.40Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [ShiftWizard](https://www.softwareadvice.com/hr/shiftwizard-profile/) 4.4 [(723)](https://www.softwareadvice.com/hr/shiftwizard-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.42Value for money - 4.36Customer support - 4.29Functionality Pricing Available upon request Get Price ## ShiftCare Pricing and Plans Starting price: $8.00 per month Free Trial Free Version Basic $8.00 per user, per month Plan includes: - Submit Progress Notes - Manage Team Availability - Time & Attendance - Caregiver App - Staff Scheduling Professional $13.00 per user, per month Plan includes: - All Basic Features - Generate Invoices - Job Board - Advanced Staff Rostering - Teams Premium $20.00 per user, per month Plan includes: - All Pro features - Custom Forms - Advanced Incident Management - Client Signatures - Publish Shifts - Track Client Funds Custom Pricing Pricing available upon request Plan includes: - Advanced Workforce Management - Custom Pay Rules and Agreements - Multi Entity Account Hierarchy - Franchise and Group Configuration - Single Sign On Security (SSO) NEW - Open API and Payroll, Billing, and EVV Integrations - Guided Implementation Support - Dedicated Customer Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ShiftCare Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of ShiftCare Absence Management Access Controls/Permissions Activity Dashboard Activity Tracking API Appointment Management Assessment Management Attendance Tracking Authorization Tracking Availability Management Billing & Invoicing Booking Management Calendar Management Cancellation Tracking Caregiver Management Care Plan Management Case Management Case Notes Charting Chat/Messaging Claims Management Class Scheduling Client Chart Audit Tools Client Database Client Management Client Portal Clock In/Out Communication Management Compliance Management Confirmations/Reminders Contact Database Contact Management Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Document Management Document Storage Drag & Drop Electronic Signature Email Reminders Employee Management Employee Portal Employee Scheduling EMR/EHR Facility Scheduling Faculty/Staff Management Financial Management Forecasting For Healthcare For Long Term Care Forms Management GDPR Compliance Generative AI Geriatric Care Goal Setting/Tracking GPS Group Notes HIPAA Compliant Home Health Care Management Incident Management Invoice Management Lead Management Live Chat Medical Billing Medical History Records Medication History Medication Management Messaging/Shift Dispatching Mobile Alerts Monitoring Multi-Factor Authentication Multi-Location No-Show Tracking Online Scheduling Overtime Calculation Patient Communications Patient Engagement Patient Management Patient Records Management Payroll Management Personalization and Recommendation Physician Management Point of Care System Predictive Analytics Progress Notes Progress Reports Real-Time Data Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Records Management Recurring Appointments Reporting & Statistics Resource Scheduling Role-Based Permissions Room Booking Scheduling Shift Scheduling Shift Swapping Sick Leave Tracking Skills Tracking SMS Messaging Staff Management Surveys & Feedback Task Management Task Progress Tracking Task Scheduling Team Notes Third-Party Integrations Time Clock Time Off Requests Time Tracking by Client Time Zone Tracking User Management Vacation/Leave Tracking Visit Verification Workflow Management ## ShiftCare Integrations Xero Integration rated 4.6 from 34 reviews Viventium Software Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review MYOB Business Integration rated undefined from -1 review Employment Hero Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review See all 10 integrations ## ShiftCare User Reviews Overall Rating 4.6 Ratings Breakdown 5 73% 4 20% 3 4% 2 1% 1 2% Secondary Ratings Ease of Use 4.6 Value for money 4.5 Customer support 4.7 Functionality 4.4 Daniel M. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed October 2024 Highly Effective, Well-Priced Platform with Excellent Support and Room for UX Improvements 4 ShiftCare has streamlined our business operations, reducing admin time and errors significantly. The customer support is excellent, and the frequent updates ensure the platform continues to improve. While some UX and mobile features could use refinement, the overall experience has been positive, and I’d recommend it to others in the support industry. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: ShiftCare offers transparent pricing, flexible user management, and seamless Xero integration. The platform’s responsive customer support and regular improvements through a semi-public roadmap are standout features, making it highly user-friendly and efficient. Cons: While ShiftCare is a robust platform, there are some areas that need improvement. The lack of a dedicated mobile admin app and a non-responsive website can make it difficult to manage tasks efficiently on the go. Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or 30-minute increments), slow down workflows. Managing recurring shifts could be smoother, as it currently requires excessive clicking through the month picker. There are also inconsistencies, such as the inability to bulk-edit kilometre pricing and the poor handling of split shifts, which don’t reflect correctly in the carer app or timesheets. Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with Xero for staff details, and small bugs in the mobile app—make ShiftCare feel less polished than it could be. Improving these areas would make a big difference in daily usage. Reasons for choosing ShiftCare Transparent, affordable pricing; much more responsive pre-sales team; Xero integration; met our admin needs; good feature set Reasons for switching to ShiftCare Payroller's mobile app was significantly buggy, had poor cross-platform development, and very feature-limited. Vendor Response Thank you very much for your detailed review Daniel. We appreciate your feedback! Replied October 2024 Read More JM Jackie M. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 2 years Review source Reviewed April 2025 NDIS Providers need Shiftcare! 4 overall, we could not operate without Shiftcare, so very useful. Our rosters are a live and moving document, and Shiftcare can be operated in real time. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The rostering, billing and staff management are all very good. When you first start out you think you only need the bare minimum of features, however, you quickly realise you need to much more of what is available. Cons: some different levels of purchased use. Most businesses would need to be able to roster and bill for NDIS and have staff management. Anything to do with those things should be available for two top teers of purchase. Maybe SIL etc should be in the top level purchase. Reasons for choosing ShiftCare appeared to be more geared to NDIS industry and therefore more features important to our business Reasons for switching to ShiftCare required a better scheduling system that was not as complicated. Vendor Response Thanks so much for the thoughtful review! We’re thrilled to hear ShiftCare has become such an essential part of your operations - especially when it comes to live rostering, billing, and staff management. You’re right: once things get moving, those “nice-to-have” features quickly become must-haves, and we’re proud to offer the tools NDIS providers really need. We appreciate your feedback around plan tiers too. We’re always reviewing how features are packaged, and your comments help us make more informed decisions to better support providers like you. Thanks again for choosing ShiftCare - we’re here to help make care simpler, every step of the way. The ShiftCare Team Replied April 2025 Read More BL Brooks L. Verified reviewer Medical Practice 51-200 employees Used weekly for less than 12 months Review source Reviewed April 2026 Lifesaver! 5 Shiftcare keeps everything together in one space. All of your documents, appointments and billing remains in this one program! Lifesaver for someone that needs help with organization. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Shiftcare is top of the line if appointment management is your main concern! It is excellent value for money and I have yet to see a reporting of bugs and issues. It makes your schedule, has great security and the best customer support. Cons: I don’t have any cons to list about Shiftcare. It’s the best for employers with a large team of people to keep track of everything necessary. Reasons for switching to ShiftCare Referred by employees to try this software Read More JS Jason S. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 6 months Review source Reviewed November 2025 Big mistake in choosing Shiftcare 1 Extremely disappointing. I run a home care agency and was looking for reliable scheduling and client management software. ShiftCare sold a vision they couldn’t deliver. The product is unstable, support is unreliable, and the company’s integrity is questionable. I would strongly caution other agencies to look elsewhere. Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: The only positive was that the sales team seemed eager to help—at least before I paid the deposit. I heard from sales constantly leading up to contract signature. Shocker I know. Cons: ShiftCare completely overpromised and underdelivered. The onboarding was confusing and poorly supported. They misrepresented having a working public API, and once I raised concerns, their communication dropped off. They even called my personal cell multiple times for payment before onboarding, but once issues appeared, they vanished. Reasons for choosing ShiftCare Sales people told me what i wanted to hear in terms of functionality and how easy it would be to switch. All lies. Reasons for switching to ShiftCare I wanted more current technology and a better UX. I have gone right back to Wellsky though. Its so much better than Shiftcare. I never should have switched. Read More ZH Zeb H. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed May 2025 Good but needs some work 4 For an expensive product you’d expect more. Dedicated Management App/Client App/Staff App a must!! Then improving the design and correcting all the glitches would go a long way too!! Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: Has a lot of scheduling options. Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience. Also the layout is a little old school. Not as modern as most tech platforms Cons: NO APP FOR MANAGEMENT. There needs to be a dedicated App for IPhone that allows for simple rescheduling and booking of staff and managing of the business. The App is just focused at a staff level. And there is also no proper communication channel and viewer for clients to see. A strong focus should go towards such as you can tell it’s just a “patch job” that’s been included to make it seem like it has the function. So you really need to design an App for staff, an app for clients and an App for management. Whether it’s seperate apps or within the same, it needs to specific designs around those 3 elements Reasons for choosing ShiftCare More focused towards NDIS management of clients Vendor Response We sincerely appreciate your time and effort to submit this review, we are building out all of the mobile accessible admin functions now, and launching key features in this area this week. I appreciate the other items and we will focus on those as well. Replied May 2025 Read More CP Cynthia P. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 6 months Review source Reviewed November 2025 Use anyone other than Shiftcare 1 I wish I had never met this company. Truly the worst business decision of my life. Stay away. You have been warned. Ratings Breakdown 4 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The UI is pretty good for a home health agency scheduling software and the price was attractive to me Cons: Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and then when you go live, it’s a complete utter disaster. Reasons for choosing ShiftCare I wish I hadn’t made the decision. I have regretted it ever since. Reasons for switching to ShiftCare I went back to WellSky. So much better as a product and company. Read More CG Claire G. Verified reviewer Individual & Family Services 11-50 employees Used daily for less than 2 years Review source Reviewed May 2025 Great system for scheduling and invoicing 5 A reliable system to manage staff and scheduling for NDIS providers. The customer service is excellent. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: I like that it is not just a timesheet software but also a billing software and record keeping for workers and clients. Customer service on the chat function and availability of people on there is fantastic. Cons: Integration doesn't work as well as it could - it often drops things off. I still have to download and upload files to ensure integrity. Also, it's got very expensive for small to medium sized businesses. Reasons for choosing ShiftCare At the time Shiftcare was a reasonable price - albeit not the cheapest - for the features it had. Vendor Response Thanks for taking the time to provide your feedback. We would welcome the opportunity to hear from you in relation to which integration drops out, so that we can investigate and resolve - can you please contact our support team and escalate this issue? In relation to pricing - We haven't changed our pricing, it remains the same. Replied May 2025 Read More KK Kourtney-lee K. Verified reviewer Government Administration 11-50 employees Used daily for less than 12 months Review source Reviewed May 2025 Dont bother with it, its expensive for what it is. 1 I hate it, im sick of the videos just write the dam instructions down and ill work it out. Im sick of asking for help on the system and trying to steamline a process for it when they keep updating the thing. I get passed around to get answers then when things are set up... another bloody problem, i have to double check and handle it all because of it. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Able to have staff manage their documentation as well as review it. Cons: The bloody cost of it, per user when it should just be purchase the software and cya. Reasons for choosing ShiftCare I dident, I have astalty, im looking at moving over to them as soon as its done, shift care is crappy Read More BA Beatrice A. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed June 2025 ShiftCare is a good scheduling App 4 Pretty good. The staff are very helpful, the seminars are useful and the help files are easy to access. Thank you! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Very good support team. Quick and easy to get answers. The permissions are quite easy and set up is good. Cons: Sometimes the app is a little bit glitchy, but not too bad. The price is a little higher than I would like to pay. Reasons for choosing ShiftCare Unsure sorry. I can't remember. It was too long ago. Vendor Response Hi Beatrice, Thanks for the great review! We're glad the setup's been smooth and that our support team’s been helpful. Really appreciate your honesty about the app glitches and pricing, it's feedback like this that helps us improve. If you ever need anything, we're here for you! The ShiftCare Team Replied June 2025 Read More RL Ruth Esther L. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Review source Reviewed February 2025 Highly recommended 5 We've used shiftcare for close to 7 years and we have seen how far the improvements have come. Love the prompt support and the continues improvements. Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: The user friendly tools and latest improvements. Prompt support through the chat and efficiency. Cons: Would be great if we could have a careplan to fill in the software instead of uploading as attachments Reasons for choosing ShiftCare simpler option, staff choice, user friendly Reasons for switching to ShiftCare More user friendly less complicated, set up is easier, team members like better Vendor Response Hi Ruth, Thank you for your positive review - we're thrilled to hear you're loving ShiftCare! We will pass on your feedback to our product team.  Replied March 2025 Read More Showing 1 - 10 of 145 Reviews [See All Reviews](https://www.softwareadvice.com/medical/shiftcare-profile/reviews/) ## ShiftCare Popular Comparisons [Google Calendar vs ShiftCare](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/shiftcare/)[Connecteam vs ShiftCare](https://www.softwareadvice.com/hr/connecteam-profile/vs/shiftcare/)[ShiftWizard vs ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/vs/shiftwizard/)[splose vs ShiftCare](https://www.softwareadvice.com/medical/shiftcare-profile/vs/splose/) [Compare All Alternatives](https://www.softwareadvice.com/medical/shiftcare-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17583) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14602) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10696) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9246) Recently recommended **0** times Stuck Between Options? 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