Initially Offered the best solutions and reach, Greatly integrated and fitted into our system.

The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.

The Relatient service offerings have been valuable to our business and are user friendly for both the business and the customer.

This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.

I am truly disappointed in the campaign product as we are still not using it because there does not seem to be anyone that can answer my questions.

This efficiency helps to maximize the time our providers spend taking care of our patients and helps our patients get into the office sooner.

We really love Relatient. It does a great job at doing what it does.

Have had some trouble getting a response from customer service to fix an issue.

It is fairly easy to use. I like that when someone confirms their appointment that the system automatically confirms the appointment in Modernizing Medicine.

The Opt Out was a little confusing for us at first, trying to decide which to choose for cell phone vs home phone.

Love how it integrates with our system and the information is pulled directly over that is needed to perform the job that we no longer have to pay humans to do.

I love the ease of use and as stated above the Demand Messaging has been a life saver for cancelling clinics and even notifying employees of instructions for clinic closure etc.

Huge reduction in our no-show rates, cut them in half resulting in improving access and revenue.

Setting up new patients is pretty quick and painless. I love the time if saves in contacting parents/patients and being able to respond when we have time.

What I like most are the support employees. They are always very quick to respond and very helpful.

Their development team has always been transparent with timelines and expectations, and are quick to resolve any issues that may arise.

Patients, from time to time,  complain that they get to many reminders.

Love how easy it is to use and I can always reach customer service if I need help with anything.

Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.

The ease of sending out a message to all of our patients is so helpful.

SimplePractice is really easy to use and the user interface is nice. It makes a lot of the monotonous tasks of documenting and billing super easy.

Such a great and simple software with too many tools and features easily to customize and super easy for average user.

Stay away...you will leave once an audit occurs and they refuse to provide you your own records.

I love how easy it is to take care of everything I need to regarding client on boarding.

I like the how its easy to use and navigate. I love that there are helpful videos on every page.

I have liked being able to customize my intake paperwork, evaluations and progress notes. I also really appreciate how easy it has been to learn to use this program.

I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out.

My cost s going up over 60. Current customers complained in large numbers and the new company basically ignored them.

My overall experience is wonderful because the software and platform are perfect for therapist.

The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.

I was using the telehealth feature even before the pandemic and have found it to be excellent. I also appreciate the cutting edge quality improvements.

Very straight forward and user friendly. Loved the telehealth option and the electronic consent.

Best and most important about this software was being able to make my appointments and be able to video chat with my therapist.

And these are options I will never use but will be charged for them monthly.

I think it is something that should be an option. It is too bad that is not an option for people that are more challenged by the program.

I am really happy to have found such a useful tool at such a great price.

So far, very excited, very pleased with your customer service and overall happy that we made the jump from three separate software over to one.

I love that this software seamlessly helps to keep me organized in my private practice through its prompts and reminders.

I love the ease of use including scheduling and billing for clients. I also love how intergrated the system is with credit card processing.

I like how this is HIPPA approved and does not cost the business money to use for strictly video conferencing.

I am just starting a practice and this will be helpful once I can figure out how to fit all the pieces together in a good sequence.

This process can take a few days which is frustrating when many problems can be managed with a quick phone call.

I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.

I used to advocate for SP as an EHR because they did a wonderful job of making things easy on therapists.

This software encompasses everything I need to run a private practice; from initial forms and scheduling to compliant note keeping and billing the ease of use is outstanding.

Forget about getting your own records, there is no way to downlead client demographics or information.

New plan requires selecting by deadline OR they will hold all your clients information hostage and restrict all access to even their demographic information which is illegal and unethical.

I am excited to see how the the customer service support conversation will go, hopefully it will help me understand how to have intake forms.

I chose this mostly because I am allowed to customize and create templates for progress notes and intake forms. Also love the ease of use and cost.

I am a pediatric occupational therapist and have been very happy with Simple Practice. I would recommend it to anyone.

I appreciate the user interface on the website and app. It's easy to use and pretty intuitive.

Overall this is great and easy to use software for anyone with a small/medium size mental healthcare practice.

I have a data base now that I use who program is awful and childish but they are able to create the reports I need. Its sad this program is missing the one thing i need more than anything.

Making changes and creating templates is very easy and simple to do. Our team really has enjoyed the sync feature of the calendar with our G-suite as well as how easy it is to do billing.

The price structure is terrible. It's way too expensive and the features are remarkably limited in comparison to other platforms out there.

Simple practice makes it easy to manage my day and quickly bill insurance. I love the automatic invoicing features and the ease of use of the client portal.

I strongly recommend Simple Practice to all my former colleagues and other healthcare professionals in the field, who can benefit from this low-cost efficient software.

The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.

Mostly user-friendly, responsive and helpful customer support, customizable templates, clear video, easy client onboarding and billing, great value for the price.

I loved it so much, and recommended it often. I will no longer because f the profit first changes.

I like that I can easily plug in changes or updates to my schedule at any time and the mobile app is amazing. I also like that you can send automatic reminder emails to clients prior to sessions.

The free trial was a great way to see how the program can work for us and we are so glad that it did it.

I felt simple practice has everything I needed, at the most competitive price. It was also user friendly, and customer support was excellent.

Simple Practice has made it easy to post payments automatically into its accounting portion of the software. It is delightful not to have to go looking for EOBS or post them manually.

I think SimplePractice is very robust and perfect for a newer or established practice. I would highly recommend it.

I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.

The data provided and reporting helps to improve service delivery and marketing efforts. Love the integrated software.

I had problems with claims being denied by one insurance company, and the customer support provided by Simple Practice solved the problem.

US Dollar

Relatient is a web-based solution designed to help healthcare centers and hospitals schedule appointments and streamline communication with patients via emails, text and voice messages. Key features include online registration, data capture, customizable branding, survey collection and targeted campaigns. 


The HIPAA-compliant application enables staff members to book appointments, send notifications for missed visits and record patients’ acknowledgment/cancellation. Users can create custom reminders based on factors such as location, practitioner and appointment type for patients. The solution comes with a messenger feature, which lets doctors converse with patients as well as view upcoming appointments and unpaid balances. 


Relatient integrates with multiple third-party platforms such as AdvancedMD, AllMeds, AntWorks, Aprima, Athenahealth, Cerner, eClinicalWorks, Epic, Lytec, MacPractice, SOAPware and more. Pricing is available on request and support is provided via phone and documentation. 


 



LongDescription

Messaging

Electronic Payments

Patient Engagement

Payment Processing

Patient Questionnaires

Rescheduling

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

Progress Tracking

Real Time Monitoring

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

SMS Reminders

Approval Process Control

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Care Plan Management

Calendar Management

Payment Reminders

Multi-Location

Self Service Portal

Online Scheduling

Mobile Access

Online Payments

Survey/Poll Management

Client Portal

Patient Education

Patient Communications

Activity Dashboard

Alerts/Notifications

Online Booking

Reminders

Automated Scheduling

Chat/Messaging

Calendar Sync

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Customizable Forms

Appointment Management

Patient Portal

Third Party Integrations

Appointment Scheduling

Live Chat

Campaign Management

Multiple Appointment Types

Broadcast Messaging

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Relatient

Live Online

Webinars

Documentation

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day processes like scheduling, payment processing, documentation, and more. Key features include free, unlimited appointment reminders, insurance claim management, online appointment requests, and a Client Portal to simplify client communication. 

Send paperless intake forms through the Client Portal—making it easy for your clients to review, sign, and make payments all in one place. Use the online appointment requests feature to let clients request a time that works for them. From there, you can approve or deny any request. 

Once your appointments are scheduled, reduce your no-shows by sending free, unlimited voice, text, and email reminders to all your clients. The integrated telehealth platform allows you to see clients from anywhere, with no extra logins or links. 

Streamline your note-taking process with the robust template library, or create your own templates to spend less time on paperwork and time in sessions. You can load your preview notes, make any edits, and then lock and sign your note, and you’re done! 

Now you don’t have to spend time in your sessions discussing payments. Simplify online payments with AutoPay and secure online credit card processing. Plus, credit card payment processing is fully integrated with your SimplePractice account—no need for extra logins or hassle. 

SimplePractice also has the tools you need to successfully market your practice like the Professional Website. Choose from professionally curated themes, colors, and photos to build a simple, beautiful website in minutes. Plus, the Professional Website seamlessly integrates with your account, so you don’t need to enter all your practice information twice. Your SimplePractice account also integrates with the Monarch directory, so prospective clients can easily find your practice, request an appointment, and get the care they need.

Treatment Planning

Document Templates

Patient Records Management

Employee Management

Faculty/Staff Management

Invoice History

Status Tracking

Practice Management

Document Storage

Activity Tracking

Group Notes

Charting

Digital Signature

Referral Tracking

Secure Messaging

Task Scheduling

SSL Security

Credit Card Processing

On Call Scheduling

Invoice Management

Transaction History

Attendance Management

Customer Database

Medical History Records

Customizable Fields

Collaboration Tools

Activity Management

Self Payment

Multi-Physician

Client Chart Audit Tools

Data Import/Export

Graphical Data Presentation

Assessment Management

One-to-One Messaging

Eligibility Verification

Security Auditing

EMR/EHR

Dunning Management

Real Time Data

Bill Payment

Claims Scrubbing

Historical Reporting

Electronic Submission

Single Provider Practice

Credit Card Management

Role-Based Permissions

Real-Time Notifications

Workflow Management

Insurance Management

Initial Assessments

Medical Billing

Physician Scheduling

Customizable Templates

Remote Treatment Planning

Physician Management

Billing & Invoicing

Patient Monitoring

Progress Notes

Event Calendar

For Mental/Behavioral Health

SimplePractice offers three plans, the Start Plan for $29 per month, the Essential Plan starting at $69 per month and the Plus Plan starting at $99 per month.  Visit simplepractice.com/pricing to see what features are available in each plan.

Relatient vs SimplePractice

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