Request

RATING:

5.0

(4)
Overview

About Request

Designed for small to large health and wellness businesses, Request is a cloud-based scheduling solution that helps manage customer appointments, set up recurring bookings, handle client records and more. With Request, salon managers can create an online booking calendar for their salon, accept online payments for bookings, receive SMS notifications for online appointments, track analytics on the success of their team and keep client records for future reference. Its reporting dashboard gives managers a full overview of the bookings and revenue generated from online and in-salon bookings. Reports can be run by date range or employee and can be exported to any preferred platform.

Request Pricing

Capterra OFFER! €50 free credit on your account! Code: Capterra50 No Monthly Fee Ever Only Pay for Online Bookings. (ie no fee for bookings placed not the system yourself) 0-120 Monthly Online Bookings - .50c per online booking 121-250 Monthly Online Bookings - .40 cents per online booking 250+ Monthly Online Bookings - .30 cents per online booking

Starting price: 

€0.30 per month

Free trial: 

Not Available

Free version: 

Available

Request custom reporting
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Request Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Request

4 Reviews

Dee

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Request booking System

Very good

PROS

It was easy to schedule bookings and reminders were sent to both customers & the team.

CONS

Sometimes it wasn't as easy to navigate switching hours off & annual leave for team.

Reason for choosing Request

We went with request as it linked to our website & worked. It wasn't an onerous service.

grozdan

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Perfect software

PROS

Easy to use ,pay per booking,no aditional cost

CONS

Perfect sofrware very good support no need any changes

Reasons for switching to Request

Better price

Maria

Consumer Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Request Review

From the start [SENSITIVE CONTENT] @ Request was on hands to guide along the way. Software is simple. Support is always at hand by way of text or email. Excellent service.

PROS

I had tried some other software before I came across Request. The other software companies did not appear to have a person that i could speak to to help me set up their software. Request is a fantastic, easy to use software.

CONS

None I can think of so far. I have not come across any issues.

Reason for choosing Request

I tried the trial options with Fresha and Simpy Book Me, they were too confusing and there was nobody at hand to assist me in setting it up. Request was a completely different experience.

Gerard

Cosmetics, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Feedback

Very easy. Very helpful.

PROS

I love the email notification. Client reminders by text. The option to charge a deposit. And the low cost of service

CONS

None that I can think of. As it’s the first time using a online booking service.