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> Reviews of Updox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Updox is a good fit for you!

Source: https://www.softwareadvice.com/patient-scheduling/updox-profile/reviews

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Updox Reviews

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[Overview](https://www.softwareadvice.com/patient-scheduling/updox-profile/)

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# Updox Reviews

## Reviews Summary

## Overall Rating

4.1

* * *

## Ratings Breakdown

5

(68)

4

(20)

3

(10)

2

(9)

1

(10)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.8

Value for money

3.9

Functionality

4

* * *

### Pros

"The system is reliable and offers support that prompt and informative. "

"I am hoping they have a better system in place to serve their clients."

"The customizable patient forms are great and overall the system is easy to use."

### Cons

"leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract"

"constant downtimes, massive increases in charges, 60 day cancellation fee"

"I tried to cancel the subscription and they wouldn't cancel it unless notified more than 60 days"

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Updox Reviews, Pros and Cons - 2026 Software Advice