--- title: "PawnMaster Software Reviews, Demo & Pricing - 2026" description: "Review of PawnMaster Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/pawn-shop/data-age-pos-software-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Retail Management Systems Software](https://www.softwareadvice.com/retail/retail-management-comparison/) / PawnMaster Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/pawn-shop/data-age-pos-software-profile/reviews/) # PawnMaster Review From $150/month 1 plan Wondering if PawnMaster is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PawnMaster 4.0 [(19)](https://www.softwareadvice.com/pawn-shop/data-age-pos-software-profile/reviews/) Pricing Starting at $150.00 per feature per month ### About PawnMaster PawnMaster Classic by Bravo Store Systems is an on-premise point of sale system tailored specifically for pawn shops, offering a secure and customizable solution to streamline operations. With its user-friendly interface, the software enables swift customer processing in under 90 seconds, reducing wait times and enhancing customer satisfaction. Its inventory management tools help maintain a clear overview of stock, while the comprehensive reporting suite provides actionable insights into various aspects of the business, from loans to staff performance. Designed to accommodate growth, PawnMaster Classic offers scalable add-on modules such as customer loyalty programs. Trusted by numerous pawnbrokers, PawnMaster Classic stands as the preferred on premise POS choice for pawnshops. Wondering if PawnMaster is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. ## PawnMaster User Interface ## Popular PawnMaster Alternatives Main Product PawnMaster 4.0 [(19)](https://www.softwareadvice.com/pawn-shop/data-age-pos-software-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.25Value for money - 4.22Customer support - 4.11Functionality Pricing Starting at $150.00 per month Get Price Alternative Product [Bravo Store Systems](https://www.softwareadvice.com/pawn-shop/bravo-store-systems-pos-profile/) 4.6 [(38)](https://www.softwareadvice.com/pawn-shop/bravo-store-systems-pos-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.57Customer support - 4.63Functionality Pricing Available upon request Get Price Alternative Product [CashFootprint Point-of-Sale](https://www.softwareadvice.com/retail/cashfootprint-professional-profile/) 4.8 [(74)](https://www.softwareadvice.com/retail/cashfootprint-professional-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.94Value for money - 4.84Customer support - 4.69Functionality Pricing Starting at $99.00 one time Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2062)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.82Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20668)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price ## PawnMaster Pricing and Plans Starting price: $150.00 per month Free Trial Free Version PawnMaster Classic Packages $150.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PawnMaster Features - Popular features found in Retail Management Systems Accounting Integration CRM eCommerce Management Employee Management Loyalty Program Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Retail Inventory Management Returns Management - More features of PawnMaster Accounting Alerts/Notifications API Barcode Recognition Barcode/Ticket Scanning Biometrics Cash Management Categorization/Grouping Check Advance Check Cashing Compliance Management Credit Card Processing Customer Database Customer History Email Marketing Inventory Management Inventory Tracking Jewelry Management Loan Management Monitoring Payment Tracking Point of Sale (POS) Police Reporting Price/Margin Management Profitability Analysis Receipt Management Repair Tracking Reporting & Statistics Sales Reports ## PawnMaster User Reviews Overall Rating 4.0 Ratings Breakdown 5 63% 4 16% 3 0% 2 5% 1 16% Secondary Ratings Ease of Use 4.0 Value for money 4.3 Customer support 4.2 Functionality 4.1 RM Roger M. Verified reviewer Banking 2-10 employees Used daily for more than 2 years Review source Reviewed April 2019 The bets Pawn Shop Software in the USA 5 We have been running Pawnmaster for 4 years now and have to say we LOVE it Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and EXCELLENT customer service! Cons: Some parts are a little un-intuitive but nothing to worry about. Read More JP Jeni-Lei P. Retail 2-10 employees Used daily for less than 12 months Review source Reviewed August 2017 Best decision I ever made for my #goldenballs! Don't waste $ trying to polish any other old system. 5 Increased productivity and employee efficiency, customer retention, continued business revenue and growth, peace of mind being able to access customer support. Going home an hour earlier at night because I'm not stuck doing paperwork that the system now keeps me compliant on. BTW this survey doesn't list my Industry. I am a PawnBroker so I'm not just Retail, I'm not just a Lending or Financial Institution, I'm not just Firearms or Jewelry, I'm not just.... I have the biggest #goldenballs and my industry sports three of them because our history is rich and listed in scrolls before Christ. My class, My Industry, is Pawn Broker. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Support ... I knew when I first saw the software it is what I wanted my little shop to have but I didn't think I was big enough nor could I afford it. Now I know I should have started with PawnMaster because my business would be more than just a little shop with big dreams. Over 28 years with trying to get three different systems to run my business and keep me competitive was a waste of money. Had I purchased PawnMaster this old girl wouldn't be trying to learn new tricks but at least the trick is easy to use and the spotters (Customer Support) can handle my flips. Every week we implement a new Feature or Functionality that put us one step closer to moving ahead of not just the pawn competition but the retailers too. Quality- I haven't had a single issue with the software and they even worked with me to help it work on some of my old equipment. Ease of Use -- Each of us has a different learning curve but their Customer Support helped me set up the system with the features I needed for my business. This means that my employees weren't flying blind trying to figure out how things worked and if they had a question Customer Support was right there. Value for Money- Put a price on being more efficient, put a price on customer retention and incentives with the rewards program and many other Features. Looking forward to expanding and growing my revenue and business with the Quality Support system of PawnMaster and the DataAge team! Cons: I have to be here to run it, LOL, just kidding. I haven't found a real down side yet. I am thankful the sales representative didn't give up on me even after over a year of calling. I am thankful they helped me find options and funding to get the system and make it work for me. The downside has been my stubbornness at not accepting that the change would save and make me money. The thing I like "least" about this software is that some people reading this will still not be convinced that my #goldenballs aren't just trying to con them. Vendor Response Jeni-Lei -- Thank you for the wonderful review. I've loved getting to know you through the course of your onboarding. You never fail to make me laugh so don't be a stranger! I hope you can make that trip down to see your BFF soon and of course, fit us in here at Data Age too. :) Replied August 2017 Read More mc mike c. Retail 2-10 employees Used daily for less than 2 years Review source Reviewed February 2018 not user friendly 1 all I wanted was a free Godex jewelry label printer as compensation for 6 months of trouble and financial loss. I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems. Ratings Breakdown 1 Ease of use 3 Functionality Pros: customer service talks with great respect and courtesy. The reports are very useful and specific to certain info. Thats all I have for Pros. Cons: Im surprised my mouse has not wore out. It is increadable how many clicks you have to make in order to do something. It takes me 10 clicks of the mouse just to upload to the DOJ. Log in log out is a pain when you have to find something in the system.I had 6 months of issues in the beginning. I went through every upper level tech. Lost a few amount trying to get the settings right. I asked multiple times for a free printer as compensation, and they said that couldn't be done. Whenever they fix a problem, you have to watch that they didn't accidentally change things. One time they fixed my system, later on that day I noticed the ticket writing fee was lower.The data transfer came with a lot of bugs. One time, I had 4 people working on a problem and the final outcome was an "ANOMALY", no one knew what happened. Callbacks are 50/50, many times I had to call them back and see what was going on. My account manager doesn't always respond to my emails, not that he responds late, he just doesn't respond at all. Unless your computer is dead in the water, good luck on an immediate callback. I put in a request for a small fix, tech called, the line was disconnected. Waited for an immediate callback and nothing. Today is Saturday, I will have to wait another few days before I call back. This happened before, I gave up and called after 2 days of waiting. I hate it when they give me the run around from tech to tech. If the first tech doesn't know, he passes it off to someone else. Then I have to start all over explaining what the problem is. I went through 4 techs one day, all scratching their heads. In the end, I had all four together on the phone trying to figure out what was wrong. That is when I had the "ANOMALY." Read More DJ David J. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed December 2021 Pawn Master 5 Without PawnMaster we would not have survived the past 25 years. The ease of use of the reports available are unbelievable. With just a couple keystrokes, I can access anything needed. I would recommend PawnMaster to any Pawnshop new or old. Tech support is stellar with friendly techs to help and solve any issue quickly. With the ease of using PawnMaster your business will strive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is so easy to learn and use. Very easy to access all my files and reports. In 25 years we have not found a single problem with this system. Employees find it very easy to their jobs without mistakes. Cons: For us, we found no problems with the software over the years. If anything arose, a phone call was all that was need. Reasons for choosing PawnMaster My cousin used to help install PawnMaster when it first came out in Seattle to the local shops. He said he looked at other software but said you can't beat PawnMaster. Read More LH Lori H. Retail 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Great software 5 I trust Pawnmaster. I do not understand how some stores function in this day and age with not using software. As long as we have our store we are staying with Pawnmaster Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: The report menu and management menu are a huge help. There is quite a learning curve and we still are learning everyday what we to use to help run our store but customer service and the online tutorials are a great help. A big advantage is you can pick and choose what best fits your store operation when setting up your software and always contact Pawnmaster if change is necessary in the future. Cons: Some areas of the software need work as far as user friendly - with not being a computer tech savvy person it can be overwhelming making sure you are doing the function correctly but again the customer service we have found is very helpful but a bit slow to respond some days. Read More TB Tami B. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Can not say enough great things!! 5 Will not do business with any other software company . Best ones for our needs in a nut shell! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We have been with Data Age since 2004 and have never once regretted our decision to go with this top notch company! Everyone from sales to technical support all the way up to the Owner himself are nothing short of amazing!! I can not stress enough how much we appreciate the way these folks do business!! Cons: Windows 10 updates wreak havoc with Pawnmaster but it is not Pawnmaster's fault. They do correct the problems after any update that interferes with the way their software operates which is all they can do. Read More JE Jeff E. Retail Used unspecified for more than 2 years Review source Reviewed September 2016 PawnMaster/Data Age 1 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The Software is fine. it works fine. You can probably find better Pawn Software on the market and you can probably find worse. The customer service is very bad. Cons: I have used PawnMaster for 8 years and the tech support is absolutely horrible as is there customer service and it has consistently stayed that way. Last Problem....We have called 4 times trying to get an update over the last month, they never called back. Finally talked to someone 3 days ago about the update. Told him I was paying once my credit card cycled and he said okay. No worries. Call tech support and they will give you the update. We call. They don't return the call. Today we try again. They tell me I have until a certain day to pay the bill, Oct 5th. Today is Sept 28th and they won't give updates until I pay the bill. The bill was not late. This is the first I have been told of that, by anyone at data age. Very Frustrating. This is not the only time we have had trouble with their customer service. The product is okay, I am sure there is better software on the market and probably worse software as well. What makes me not recommend the company is the customer service. Read More JA Jeff A. Verified reviewer 501-1000 employees Used daily for more than 2 years Review source Reviewed February 2019 PawnMaster Pawn Software 5 I would recommend this software to any Pawn business who is looking for a software product that will make you successful by supplying the software functionally you need to make your store process sales, Layaways, Pawns/Loans, Inventory efficiently. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Great Pawn software that has all the functionality needed for running a successful Pawn Business. Great team and support to work with and is always very responsive and supportive. Cons: Build on the great Pawn foundation to continue to work on cross store functionally that supports multi unit stores better in the future. Read More RM Roger M. Verified reviewer Banking 2-10 employees Used daily for more than 2 years Review source Reviewed August 2017 We have been using Pawnaster for 2.5 years now and could not be where we are today without it! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use and PMs outstanding customer service. PM is always ready and able to help us with any questions we may have Cons: Some parts are a little not intuitive. These are few and far between, just a small few areas........ Vendor Response Thank you for the wonderful review, Roger! We are so thankful for our savvy customers like you. If you ever get stuck on something, our team is always here for you! Replied September 2017 Read More TM Tim M. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 PAWNMASTER 5 PawnMaster has streamlined the way we run our store. From inventory to balancing the books this program does it all. Major time saver to say the least. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use and the ease of being able to make a new person run with it pretty much right from the get go! Cons: I personally have not found a con with it yet with what we do with it. 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