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Resolver vs Qualys Cloud Platform

Resolver vs Qualys Cloud Platform

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Overall Rating
4.4 (46)
3.9 (28)
Ease-of-Use
4.3 / 5
3.9 / 5
Value for Money
4.5 / 5
3.8 / 5
Customer Support
4.7 / 5
3.9 / 5
Functionality
4.3 / 5
4.1 / 5
Last Review Written
June 26, 2024
June 10, 2024
Pros/Cons
  • Pros

  • Great company that is always moving forward. Fun to work with, innovative and true partners.
  • Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
  • The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
  • Cons

  • Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
  • My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.
  • Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
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  • Pros

  • Overall We are happy, Web interface is very interactive and training are awesome.
  • The GUI is very nice and they are updating things constantly. It is easy to see our Security stance from the different modules.
  • From my years of experience with vulnerability management solutions, Qualys is the best one in the market. First, it is really easy to set up, specially the cloud solution.
  • Cons

  • Useless unprofessional support, unable to solve any of my issues. They were closing unresolved issues.
  • Trust these amateurs at your own risk. If they are as incompetent as this, what are they missing.
  • Scheduling tasks I found limited as I wanted a particular scan to run 2 days out of the month and was unable to do so.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos