Resolver vs VelocityEHS
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
4.2 / 5
Value for Money
4.5 / 5
4.2 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
September 19, 2024
May 9, 2023
Pros/Cons
Pros
- Having previously submitted evidence from prior audits is very helpful during audits in progress. While the product is great, the support team is what makes the overall experience the exceptional.
- Great company that is always moving forward. Fun to work with, innovative and true partners.
- The product is affordable, and easy to use and track incidents. It also provides a great ROI and helps prove a security department's worth.
Cons
- Upgrading from version to version is quite disruptive to our operations and we have typically found a fatal error the past few times we have upgraded.
- My staff complain that they cannot get what they need using onboard tools and are dissatisfied that they have to purchase other software to run the reports and analytics that they need.
- Lagging is a huge problem when several people are calling out checks at the same time and I cannot keep up because the program is running so slowly.
Pros
- My experience with the software has always been good, it is visual and easy to use and the customer service has always been excellent, quick and effective.
- Having access to this helps all areas keep their MSDS/SDS and chemical control in line by having the ability to know what chemicals/products are approved for use in the department.
- Excellent customer service and fantastic subscription service allowing consecutive users.
Cons
- It is difficult to get rid of old mistakes once you have added them onto the system, for example if you create a base control by mistake.
- Functionality can be difficult to understand and apply to individual business needs. Often there is a lack of support materials specific to the issue being encountered.
- I have yet to find anything about this software that would warrant a negative comment.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
