Sertifi confuses a few clients, but most love it and the average period between sending a contract and getting it signed has shortened as a result.

Intuitive and takes only a short period of use to feel comfortable with, at least at a basic user level.

Only one concern which may be an admin setting that can be changed. Expired docs can only be unexpired for 24 hours (it seems) which isn't long enough.

I love the product and the people. The site is very user friendly, and I can see in real time when signatures have been captured.

It is more user friendly than Docusign. I can edit and send as many documents as I need without having to working about overages or functionality problems. The Sertifi team has been amazing through the whole process!

Learning to format the documents to send out. Again I should stress that the Sertifi team has been amazing in teaching me and walking me through the whole process.

Overall experience with the same is pretty good. Based on the requirements we had it fits in everything smoothly.

When it comes to data storage facility and providing good quality electronic signature then many other products provides the same but when it comes to providing data security and authentication to protect important documents from theft then Sertifi is one of the best.

It's mobile interface is not that pleasing and easy to work with as much it is for other platform, also the quality of electronic signature can be improved for the mobile platforms.

In the past, accounting would have to call the client for their complete credit card information to key into our PMS system. With Sertifi, the client can securely send this information and accounting can access it at any time to enter into the PMS system.

The ability for our clients to securely transmit their credit card information. We no longer have to play phone tag with clients for their complete card number.

One sales manager archived a request he'd sent to a client and I haven't found how to unarchive it - so we have to check the archive folder in case this happens again.

Easy way to keep information digital for auditing purposes. Easy way for both vendor and customer to sign in and communicate documents, signature, and payments.

Search Feature. I wish I could default search to search all months all years for all files (perhaps save this search to a favorite) rather than have to select each time.

It helps in storing credit card information in a safe and secure manner. It is saved in an organised manner.

The user interface does not look good. There are a lot of improvements that can be done to improve the user interface and the user experience while using the application.

This is a great platform for vendors/ customers to share information and a secure place to hold payment information.

The website is easy to navigate and nice place to store/ share documents

No option to pre-authorize credit cards/ hold payments

Sertifi is one of the approved hyatt system for e-signature.

Ease of use and paperless solution for the hotels.

limited access using the E-signature saved in the computer.

We use Sertifi ( www.sertifi.com ) for sending our contracts for insurance agreements. It has been fantastic - cannot imagine doing business without esignatures.

Easy to use and low cost

Quickly send out a link to documents that need to be signed, customers can finish in minutes and voila! It's done!

Often seems to require matching signatures on different fields. Doesn't need to be that way for separate billing and waiver fields (i.e. someone paying for someone else's membership, race fee, etc). Solution is to send separate documents, but that's more to keep track of...