---
title: "ZenGRC Software Reviews, Demo & Pricing - 2026"
description: "Review of ZenGRC Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/pci-compliance/zengrc-profile/"
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---

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ZenGRC

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[Reviews](https://www.softwareadvice.com/pci-compliance/zengrc-profile/reviews/)[Alternatives](https://www.softwareadvice.com/pci-compliance/zengrc-profile/alternatives/)

# ZenGRC Review

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

ZenGRC

4.4

[(27)](https://www.softwareadvice.com/pci-compliance/zengrc-profile/reviews/)

Pricing

Pricing available upon request

### About ZenGRC

Managing compliance across multiple frameworks is painful. Audits take too long. Evidence lives in spreadsheets and shared drives. Your team spends more time chasing files than fixing gaps.

ZenGRC gives compliance teams a single place to map controls, collect evidence, and stay audit-ready. Map a control once and it satisfies multiple frameworks automatically. Connect to 117 pre-built integrations and stop chasing evidence manually. Get implementation in weeks, not months.

ZenGRC is built for security and compliance teams managing 3 or more frameworks: SOC 2, ISO 27001, HIPAA, HITRUST, NIST, PCI DSS, CMMC, and more. It costs a fraction of enterprise GRC tools, and it works without a dedicated GRC consultant to run it. Book a free demo to see it in action.

Do you work for ZenGRC? [Manage this product listing](https://www.g2.com/products/zengrc/claim_requests/new?auto=true)

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## ZenGRC User Interface

## Popular ZenGRC Alternatives

Main Product

ZenGRC

4.4

[(27)](https://www.softwareadvice.com/pci-compliance/zengrc-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.40Value for money
-   4.64Customer support
-   4.33Functionality

Pricing

Available upon request

Get Price

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Ratings Breakdown

-   4.81Ease of use
-   4.68Value for money
-   4.78Customer support
-   4.68Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.50Ease of use
-   4.61Value for money
-   4.53Customer support
-   4.54Functionality

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Starting at $238.00 per year

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-   4.37Ease of use
-   4.24Value for money
-   4.36Customer support
-   4.36Functionality

Pricing

Available upon request

Get Price

## ZenGRC Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ZenGRC Features

-   Popular features found in Compliance
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Audit Trail
    
    Corrective and Preventive Actions (CAPA)
    
    Document Management
    
    Incident Management
    
    Monitoring
    
    Regulatory Reporting
    
    Risk Management
    
    Training Management
    
    Version Control
    
-   More features of ZenGRC
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Assessment Management
    
    Audit Management
    
    Business Process Control
    
    Compliance Management
    
    Compliance Tracking
    
    Configurable Workflow
    
    Customizable Reports
    
    Dashboard
    
    Dashboard Creation
    
    Data Import/Export
    
    Governance
    
    Heatmaps
    
    HIPAA Compliant
    
    Internal Controls Management
    
    ISO Compliance
    
    Issue Management
    
    IT Risk Management
    
    Legal Risk Management
    
    Log Management
    
    Operational Risk Management
    
    PCI Assessment
    
    PCI Compliance
    
    PIA/DPIA
    
    Policy Management
    
    Project Management
    
    Risk Assessment
    
    Risk Reporting
    
    Risk Scoring
    
    Role-Based Permissions
    
    Sarbanes-Oxley Compliance
    
    Sensitive Data Identification
    
    Single Sign On
    
    Status Tracking
    
    Task Management
    
    Template Management
    
    Third-Party Integrations
    
    Vendor Management
    
    Vendor Risk Management
    
    Workflow Management
    

## ZenGRC Integrations

Box

Integration rated undefined from -1 review

Google Drive

Integration rated undefined from -1 review

OneLogin

Integration rated undefined from -1 review

Okta

Integration rated undefined from -1 review

Jira

Integration rated undefined from -1 review

Microsoft SharePoint

Integration rated undefined from -1 review

See all 15 integrations

## ZenGRC User Reviews

## ZenGRC customer ratings

- Overall rating: 4.4/5
- Total reviews: 27

### Rating distribution

- 5 stars: 14 reviews (52%)
- 4 stars: 10 reviews (37%)
- 3 stars: 3 reviews (11%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.6/5
- Functionality: 4.3/5

---

### Logical and minimal approach to GRC saves time!

- Overall rating: 5/5
- Reviewer: Andrew W.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

One of the biggest benefits that has made a huge impact is the time savings we've achieved in our IT Security group by using ZenGRC. Our old email/spreadsheet process would be a multi-week process, cause confusion every audit and often get us lost in the weeds of details when we needed to be focusing on the auditors. The first audit we ran through ZenGRC saved us literally a full week of time that would have been dedicated to reviewing evidence submission via email and spreadsheets. Having ZenGRC in place allowed us to put multiple review points in place BEFORE the evidence came to our group for review practically eliminating the requirement of follow-up request corrections.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

ZenGRC brings all the tools you need to run a successful GRC program to the table in a clear, concise and minimalist package that's nimble and efficient. Our company had been utilizing the old method of email/spreadsheets and was getting lost in the weeds even on the smallest of audits and struggling to keep up each year to stay ahead. Our evaluations with other tools fell flat, didn't meet our requirements or introduced complexity. Our evaluation of ZenGRC started with skepticism, but quickly turned positive once we realized how logically organized the system was on the back-end. During our testing period, we were able to quickly create a Sarbanes-Oxley program, using both their template import and the GUI, in a matter of days. Since that time only a few short weeks ago we have now almost completed a full internal audit of our SOX program, complete with evidence collection and control evaluations. Our rough estimate has us gaining back a full week of time from previous audits last year and year prior using the old email/spreadsheet method. We are now rolling out an ISO27001, SOC2 and internal security control framework on the heels of the SOX success.

#### Cons

As with any SaaS from a small company that is new to market (less than 5 years), there are aspects of the tool that require some creative thinking and clever workarounds. This is not necessarily a dislike in my opinion, however less technical individuals may find this aspect difficult or troublesome. ZenGRC staff do redeem themselves on this front as they're quick to respond to feature requests and have already implemented several suggestions our team has submitted. Since starting to use the product, they have continually updated the product with new features, fixes and updates to existing functionality.

---

### Makes It’s easier to track risk and less chaotic.

- Overall rating: 5/5
- Reviewer: Tim A.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

ZenGRC has allowed us to remain proactive not reactive. We’re more consistently tracking risks and it’s now simpler to report on compliance status to leadership.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I love that I can map risks, controls, and policies all in one dashboard. It’s good to see how other compliance frameworks overlap, and where we may also have exposure.

#### Cons

It could need better integrations with some of our other tools. Importing data, if not cleanly formatted, can be clunky.

---

### Great tool for startups

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

ease of implementation and customer service

#### Cons

was not able to mature with the our growth

---

### Practical and straightforward approach to GRC Management

- Overall rating: 4/5
- Reviewer: Paul M.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

PCI Assessments became more efficient with Objects, Controls, Requests, and Evidence migrated from spreadsheets and disparate file repositories to one system with relational mapping. Mapping Risks to our Vendors and Vulnerability management programs provides a holistic view of our security posture.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The ease of use and administration is well balanced with the functionality needed in a GRC tool. ZenGRC gets the job done without being overly complicated.

#### Cons

To meet our Privacy and Data Governance requirements, we initially deployed on-premises. However, soon after that, we found that software upgrades required significant IT involvement. Also, the technical specifications to continue to host on-premises did not align with our internal standards. We had to re-assessing our risk in storing sensitive information off-site. After performing more stringent due diligence of ZenGRC as a vendor, we migrated to ZenGRC cloud-hosted. Our preference would have been to remain on-premises with better upgrade automation that ZenGRC Administrators could perform within the user interface.

#### Reasons for choosing ZenGRC

Other Vendors required significantly more administrative overhead. Although the competitors' had a mature and feature-rich GRC platform, they were overly complicated for our use cases.

---

### Powerful, extensible, and easy to use software. Excellent support and product roadmap.

- Overall rating: 5/5
- Reviewer: Steven B.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2019
- Review source details: This review was submitted organically. No incentive was offered

We're facilitating internal audits with ZenGRC, and the software does a great job of it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ZenGRC solution streamlines conducting internal audits. Auditors can easily set up control frameworks (tons of templates are provided, which is very helpful), evidence requests, assign them to auditees, and review the evidence submitted. Auditees can easily provide feedback, ask questions, and submit evidence for review. The workflows ZenGRC supports are both incredibly accessible and very powerful. ZenGRC actively listens to customers and has actually incorporated a number of suggestions I (and other customers) have made. I'm excited to see what they'll develop in the future.

#### Cons

The ZenGRC solution is fantastic, and all the complaints I had 1.5 years ago have been resolved, and my expectations exceeded. I wish the vendor/third party management module was receiving more attention, sooner, but the roadmap for its development has been conveyed to me, and I understand the timing. I wish there was a licensing model which was not tied to user counts, which would enable us to do even more with the product.

#### Reasons for choosing ZenGRC

The competitor is very powerful, but far, far, far, harder to use, with tons more overhead. ZenGRC hits the right balance of being easy to use but very powerful and extensible.

---

### ZenGRC Delivers Compliance and Automation

- Overall rating: 5/5
- Reviewer: Travis R.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2017
- Review source details: This review was submitted organically. No incentive was offered

The immediate benefits are streamlining of processes and simplification of evidence collection. What used to be a multi-step JIRA project with a manual review, then publishing to a separate project where our auditors could view the evidence, is now a simple workflow. This is a huge timesaver and makes the audit process as painless as possible.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Simple, easy to use, despite managing complex workflows and multiple audits across ,multiple teams. Easy to import specific controls and modify existing control sets to meet our needs as necessary. Audit readiness dashboard is critical as you prepare for new compliance initiatives or are questioned on "how difficult" it would be to be to become compliant with a specific regulation or framework to close a deal.

#### Cons

The JIRA integration is improving in significant ways, however the complexity and manner with which we implemented JIRA makes an effective integration difficult and as a result the immediate integration is not as useful as we would like to see. That being said, the two-way sync has made a dramatic improvements, and for most customers, the existing integration is likely more than sufficient.

---

### ZenGRC is a major part of our successful compliance programs

- Overall rating: 5/5
- Reviewer: Dave A.
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2017
- Review source details: This review was submitted organically. No incentive was offered

Because it's so well organized we've managed to keep the required staff to manage compliance at a minimum.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using ZenGRC for over two years now and it has been an essential tool helping us get and stay organized when we embarked on gaining a SOC 2 attestation. We have since been through two SOC 2 audits and are using ZenGRC to help us assess and remediate our gaps against ISO 27001.

#### Cons

There's still a some things you have to edit by exporting to CSV, editing in your favorite spreadsheet app, then re-importing, so it would be nice if some of that functionality was built into the UI. That being said, that workflow is actually ideal for some tasks. Our last audit firm wasn't able to use the app directly for requesting and managing audit evidence so there was a bit of duplication of effort. The ZenGRC team is making some changes to make that better though.

---

### Simple GRC Tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

ZenGRC is an incredibly flexible and simple GRC tool. It has capabilities to modify it to support the companies needs. Their strong USP is their capability to map findings, reviews, etc. with predefined security frameworks. The tool is simple and easy to use and great for a company in the early stages of its GRC journey.

#### Cons

The tool lacks a lot of features available in standards enterprise GRC systems. There is always going to be a considerable amount of development effort by the implementing team since many features are not pre-built. The UI is too cluttered and a lot of advanced vendor module functionalities are not available.

---

### Great Compliance / Audit Tool

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: July 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Automating our audit and compliance issues into one platform that is easily accessible when needed to pull these files.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

This tool is very user friendly and navigation is around. It gives us one single platform to keep our audits managed efficiently and easily accessed if needed. We now have a tracking system for our compliance issues to resolve them swiftly and avoid fines and penalties to stay compliant. This tool has been a great organizational tool with many features to save time with tedious audits.

#### Cons

There could be more reporting features available. There seems to be a lot of editing involved to download and/or export documents. If this was a built in feature with this software that would be helpful.

---

### Great for our needs

- Overall rating: 5/5
- Reviewer: Justin G.
- Verified reviewer: Yes
- Industry: Gambling & Casinos
- Company size: 10000+ employees
- Product usage: Used weekly for less than 12 months
- Reviewed: June 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Since our compliance team is small ZenGRC has helped us to be able to management the requirements better and be more prepared for audits. In addition when people leave and new people come on to the account team, the new person is able to pick up where the last person left off. The software helps the entire account team manage the requirements more efficiently.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

ZenGRC is great for our team since we have one contract with a lot of requirements. The software gave us the ability to customize without the added costs with other off-the-shelter software.

#### Cons

Although this is a minor concern, I wish the software would allow for renaming the main attributes. We use different terminology from the software and is confusing for some of the users.

#### Reasons for choosing ZenGRC

Mainly the cost of the software.

---

Showing 1 - 10 of 27 Reviews

[See All Reviews](https://www.softwareadvice.com/pci-compliance/zengrc-profile/reviews/)

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