Justin Guinn is a Content Analyst at Software Advice, a Gartner Company. He covers technology and changing trends in the retail and restaurant space as well as across multiple field service markets. His work has been cited in dozens of notable publications, including The New York Times, Forbes, The Huffington Post and TIME Magazine.

Currently, Justin’s research in the retail market spans increasing sales with new software to navigating the retail applications of advanced technologies like augmented reality and machine learning.

In the field service market, his research explores the impacts that emerging software and technologies, including street-level routing and optimized dispatching, have on field service businesses.


Recent Research


Top 10 Technology Disruptors for SMBs

Discover the top 10 technology disruptions poised to change small businesses over the coming years, and learn what steps you can take to prepare for them.


How to Start a Retail Business: 3 Tips to Make Your Store a Success

Opening a brick and mortar retail store in the age of e-commerce is not for the faint of heart. These 3 tips will help you start on the path to success.


Increase Restaurant Upselling and Grow Revenue With Mobile POS Systems

Mobile POS systems offer automated prompts to remind servers to offer ticket-increasing modifications. They’ll be sure to upsell every chance they get.


The Top 3 Most-Wanted POS Benefits Among SMB Retailers

Learn the most important POS benefits retailers can gain by implementing point-of-sale software, including process automation, modernization and more.


How to Increase Retail Sales: Targeted Marketing Strategies

Targeted marketing strategies put your marketing content directly in front of the valuable customers you want coming back to your store.


Featured Media Appearances