Justin Guinn is a Content Analyst at Software Advice, a Gartner Company. He covers technology and changing trends in the retail and restaurant space as well as across multiple field service markets. His work has been cited in dozens of notable publications, including The New York Times, Forbes, The Huffington Post and TIME Magazine.
Currently, Justin’s research in the retail market spans increasing sales with new software to navigating the retail applications of advanced technologies like augmented reality and machine learning.
In the field service market, his research explores the impacts that emerging software and technologies, including street-level routing and optimized dispatching, have on field service businesses.
Customer experience is a critical metric for retail. Retailers must do all they can to optimize the experiences they provide, including adopting new technologies.
Move over “omnichannel retail,” a “unified commerce” strategy is the new goal for retailers. But what does that mean?
Software Advice examines the upcoming applications of augmented reality in retail and give businesses actionable takeaways to stay ahead of the curve with this disruptive technology.
More and more brick and mortar retailers are starting online stores to increase their sales. This article explains what they need to keep in mind to thrive in the online landscape.
As the lines between online and in-store retail blurs, what does retail management mean these days? This article answers this question.
Software Advice discusses Amazon’s Whole Foods Market acquisition and offers short and long-term impacts for retailers and consumers.
This article examines the hardware and software components of POS systems, and looks at the benefits they bring to businesses.
Source for NYTimes tipping article
Guest post writer for Groupon’s Merchant Blog
Guest post writer for eventsforce
Guest post writer for mHelpDesk