# Spearline Software Reviews, Demo & Pricing - 2026 > Review of Spearline Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/performance-testing/spearline-profile --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / Spearline Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/performance-testing/spearline-profile/reviews/) # Spearline 2026: Benefits, Features & Pricing Wondering if Spearline is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Spearline 4.5 [(13)](https://www.softwareadvice.com/performance-testing/spearline-profile/reviews/) Pricing Pricing available upon request ### About Spearline Spearline is a communication quality assurance tool that helps organizations analyze telecommunication services to ensure streamlined functions. The platform lets businesses evaluate audio quality, test connections, define performance benchmarks, check tones and measure the delay between call connectivity and answering Wondering if Spearline is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## Spearline User Interface ## Popular Spearline Alternatives Main Product Spearline 4.5 [(13)](https://www.softwareadvice.com/performance-testing/spearline-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.63Value for money - 4.75Customer support - 4.54Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(262)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.69Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Matomo](https://www.softwareadvice.com/bi/matomo-profile/) 4.7 [(62)](https://www.softwareadvice.com/bi/matomo-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.75Value for money - 4.29Customer support - 4.55Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Smartlook](https://www.softwareadvice.com/product-analytics/smartlook-profile/) 4.7 [(136)](https://www.softwareadvice.com/product-analytics/smartlook-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.46Value for money - 4.52Customer support - 4.56Functionality Pricing Starting at $55.00 per month Get Price ## Spearline Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Spearline Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of Spearline Activity Dashboard Activity Tracking Ad hoc Reporting Alerts/Notifications API Auto-Dialer Benchmarking Call Reporting Call Routing Conferencing Customizable Fields Customizable Reports Dashboard Dashboard Creation Data Extraction Data Import/Export Data Transformation For Websites IVR Key Performance Indicators Monitoring Onboarding Performance Management Performance Metrics Performance Testing Quality Assurance Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Reporting & Statistics Search/Filter Self Service Portal Single Sign On Software Testing Management Surveys & Feedback Tagging Task Management Trend Analysis Usability Testing User Management Video Conferencing Visual Analytics VoIP Connection ## Spearline User Reviews Overall Rating 4.5 Ratings Breakdown 5 62% 4 31% 3 8% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.6 Customer support 4.8 Functionality 4.5 Luke G. Verified reviewer Telecommunications 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2022 Great company with a helpful service 5 Good company that we enjoy working with. We've been using their solution for a few years now. They're constantly adding new carriers to test with and new products. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Really easy to use compared to what we were doing before. Spearline saves us a lot of times and gives access to good call quality stats. Cons: No major cons. They're really helpful and supportive. Vendor Response Hi Luke. Thank you for taking the time to leave a review about Spearline. We really appreciate your feedback. Kind regards Caroline Replied May 2022 Read More BK Brian K. Verified reviewer Retail 10000+ employees Used daily for more than 2 years Reviewed February 2022 Great for Automated Testing 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: We use Spearline to place automated calls to our customer service IVR constantly throughout the day. This has allowed us to catch problems early before they come more widespread, and track issues and error rates over time with the monthly, test results summary email. Being able to test on demand via the admin portal has also proven to be extremely valuable for new phone number turn-ups and one-off troubleshooting in various countries. Highly recommend. Cons: It would be great if the on-demand testing portal did not require a microphone on the local computer, since many admin desktops do not have one. Most times we are only concerned with whether or not the call establishes or if audio is received, but it's not possible to place a test call without the portal having access to a local computer microphone. Vendor Response Hi Brian, Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment about the microphone requirement on the local computer, could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help you. If you're not sure who your Spearline Customer Engagement Manager is, please let me know. Kind regards, Caroline Replied February 2022 Read More SS Sidney S. Verified reviewer Telecommunications 10000+ employees Used monthly for more than 2 years Reviewed February 2022 Spearline is an easy to use application for real time testing of phone numbers 3 Overall I am satisficed with my experience in using Spearline. Again the application is easy to use and customer support is very good. Ratings Breakdown 4 Ease of use 5 Customer support 3 Functionality Pros: Voice assure realtime test is easy to use with real time result. User can go back in time to search for previous test results. Exporting call record is an easy task and a nice feature to have. Dashboard provides a lot of useful information/statistics. Cons: Rather than testing 1 number at a time in voice assure realtime, I wish there is a way to test a short list of numbers for the same country and same service type. Vendor Response Hi Sidney, Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment "I wish there is a way to test a short list of numbers for the same country and same service type", this functionality should be available to you on the platform. Could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help you. If you're not sure who your Spearline Customer Engagement Manager is, please let me know. Kind regards, Caroline Replied February 2022 Read More AL Ashley L. Verified reviewer Pharmaceuticals 10000+ employees Used daily for less than 12 months Reviewed January 2022 Spearline is needed for Telephony! 4 Spearline is a daily tool which helps us find incidents proactively. We no longer need to wait for tickets from our customers. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Testing in country is key! Our service provider can act as the customer to mimic their experiences. Cons: Would like more inventory options to manage global carriers. Vendor Response Hi Ashley. Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment "Would like more inventory options to manage global carriers" could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help. If you're not sure who your Spearline Customer Engagement Manager is, please let me know. Kind regards, Caroline Replied February 2022 Read More KT Kevin T. Verified reviewer Telecommunications 51-200 employees Used daily for more than 2 years Reviewed March 2022 Easy to use 4 My overall experience using Spearline for 8 years has been positive, all of the improvements done in that time have really helped us in our day to day business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I like most about the software, it is customizable for automated testing, easy to use, mainly trouble free. Cons: What I like least, is there is no option to use GSM for automated testing. Reasons for choosing Spearline n/a Vendor Response Hi Kevin, Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment about the option to use GSM for automated testing, could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help you. If you're not sure who your Spearline Customer Engagement Manager is, please let me know. Kind regards, Caroline Replied March 2022 Read More BR Brian R. Verified reviewer Information Technology and Services 10000+ employees Used weekly for more than 2 years Reviewed February 2022 Nice tool for global telephony 5 We have toll and toll free telephone numbers all over the world. Before using spearline we were unable to validate that international toll free numbers were functioning properly. Ratings Breakdown 5 Ease of use 4 Functionality Pros: With spearline we are able to test and verify international toll free number (and some toll number) which otherwise wouldn't be available to validate. Cons: There are still a few countries which are not available. Vendor Response Hi Brian Thank your for submitting a review and for the positive feedback you have provided, It is great to see that the product is adding real value for you. In relation to your comment "There are still some countries which are not available" if you could reach out to your account manager jj.barry@spearline.com and advise in which countries you would like to see coverage we can review. We are constantly adding to our coverage based on customer feedback so your input would be appreciated. Cheers Replied February 2022 Read More EA Emmanuel A. Verified reviewer Telecommunications 10000+ employees Used weekly for less than 2 years Reviewed February 2022 Spearline is a Necessity for Serious Global Telecom Testers 5 Pretty good as long as the country being tested is covered Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Ease of use - intuitive UI and Automated analytics Cons: It still needs to increase coverage. Hopefully it gets to scale to all other countries that we need to test Vendor Response Hi Emmanuel . Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. In relation to your comment regarding global coverage, if you could get in contact with your Spearline Customer Engagement Manager and advise which countries you would like to see added, we can certainly review. We are always adding new countries and markets to our global coverage map based on customer feedback, so your input is most appreciated. Alternatively, please email our Support team at support@spearline.com Kind regards, Caroline Replied February 2022 Read More ZF Zane F. Verified reviewer Internet 5001-10000 employees Used weekly for less than 2 years Reviewed April 2022 Use Spearline for making test calls 4 Ratings Breakdown 5 Ease of use 4 Customer support 5 Functionality Pros: \- Placing test calls made easy - Call logs - Redial made easy - Recording Cons: Nothing really, only thing I can speak about is that sometimes the portal is a bit slow Vendor Response Hi Zane, Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment about the portal being a bit slow, could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help you. Kind regards, Caroline Replied April 2022 Read More as arpita s. Verified reviewer Hospitality 5001-10000 employees Used weekly for more than 2 years Reviewed February 2022 Easy to use 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We use the software for automated testing of all the numbers. It is really helpful to findout if the numbers have stopped working before our customers complain. Cons: Nothing such. It is very easy to use with no down time. Vendor Response Hi Arpita. Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. Kind regards, Caroline Replied February 2022 Read More WH Wei Jie H. Verified reviewer Medical Devices 10000+ employees Used monthly for more than 2 years Reviewed April 2022 Good tool to simulate call traffic from start until the end 5 I like to use the tool for call center IVR simulation Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Easy to use and convenient to collect information Cons: User Interface not attractive , UI design should be improved. Reasons for choosing Spearline Peer review Vendor Response Hi Wei Jie, Thank you for taking the time to leave a review about Spearline - we really appreciate your feedback. With regards to your comment about the interface and UI, could you please get in contact with your Spearline Customer Engagement Manager to discuss in more detail? They will be more than happy to help you. If you're not sure who your Spearline Customer Engagement Manager is, please let me know and I will be happy to advise. Kind regards, Caroline Replied April 2022 Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/performance-testing/spearline-profile/reviews/) ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Spearline with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice