# Clariti Software Reviews, Demo & Pricing - 2026 > Review of Clariti Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/permit/clariti-profile --- [Home](https://www.softwareadvice.com/) / [Inspection Software](https://www.softwareadvice.com/inspection/) / Clariti Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/permit/clariti-profile/reviews/) # Clariti 2026: Benefits, Features & Pricing Wondering if Clariti is right for your organization? Our Inspection Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Clariti 4.3 [(7)](https://www.softwareadvice.com/permit/clariti-profile/reviews/) Pricing Starting at $1,800.00 per year ### About Clariti Clariti helps governments of all sizes across North America achieve unparalleled efficiency and productivity with configurable community development solutions that include extensive purpose-built processes leading governments use every day. Today, Clariti is the only permitting software vendor solely focused on community development, with a suite of products that includes two different community development platforms for large and small-sized governments, and a pre-application permitting guide. Clariti solutions are trusted by leading governments of all sizes such as Los Angeles, Phoenix, Orange County, Tampa, FL, Placerville, CA, Albany, NY, and more. Wondering if Clariti is right for your organization? Our Inspection Software selection experts can help you in 15 minutes or less. ## Clariti User Interface ## Popular Clariti Alternatives Main Product Clariti 4.3 [(7)](https://www.softwareadvice.com/permit/clariti-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.0Value for money - 4.14Customer support - 4.0Functionality Pricing Starting at $1800.00 per year Get Price Alternative Product [GeoCivix](https://www.softwareadvice.com/municipal/geocivix-profile/) 4.8 [(18)](https://www.softwareadvice.com/municipal/geocivix-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.46Value for money - 4.83Customer support - 4.67Functionality Pricing Starting at $1500.00 per year Get Price Alternative Product [CivicPlus Community Development](https://www.softwareadvice.com/fleet-management/civicgov-profile/) 4.3 [(9)](https://www.softwareadvice.com/fleet-management/civicgov-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.25Value for money - 4.33Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [MuniLogic CE](https://www.softwareadvice.com/code-enforcement/munilogic-profile/) 4.0 [(5)](https://www.softwareadvice.com/code-enforcement/munilogic-profile/#reviews) Ratings Breakdown - 3.75Ease of use - Value for money - 4.0Customer support - Functionality Pricing Available upon request Get Price Alternative Product [OpenGov Permitting & Licensing](https://www.softwareadvice.com/government/opengov-citizen-services-profile/) 3.9 [(80)](https://www.softwareadvice.com/government/opengov-citizen-services-profile/reviews/) Ratings Breakdown - 3.80Ease of use - 3.80Value for money - 3.75Customer support - 3.61Functionality Pricing Available upon request Get Price Alternative Product [SmartGov](https://www.softwareadvice.com/code-enforcement/smartgov-profile/) 4.6 [(57)](https://www.softwareadvice.com/code-enforcement/smartgov-profile/#reviews) Ratings Breakdown - 4.44Ease of use - 4.44Value for money - 4.37Customer support - 4.40Functionality Pricing Starting at $1.00 per year Get Price ## Clariti Pricing and Plans Starting price: $1,800.00 per year Free Trial Free Version Basic $1,800.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Clariti Features - Popular features found in Inspection Alerts/Notifications Compliance Management Corrective and Preventive Actions (CAPA) Customer Database Dispatch Management Failed Inspection Tracking Forms Management Image Capture Mobile Access Real-Time Data Report Templates Work Order Management - More features of Clariti Access Controls/Permissions Activity Dashboard Activity Tracking API Appointment Management Approval Process Control Automated Routing Billing & Invoicing Building Permits Business License Case Management Client Portal Code Enforcement Code Maintenance Contract/License Management Customer Portal Customizable Fields Customizable Forms Customizable Reports Data Visualization Document Management Document Review Document Storage Drag & Drop Electronic Signature Fee Management Financial Management For Government Geographic Maps GIS Integration Inspection Checklists Inspection Management Land Planning Mobile Alerts Monitoring Offline Access Online Applications Online Payments Performance Metrics Permit Issuance Permit Management Photo Management Planning & Zoning Project Management Property Database Real-Time Notifications Real-Time Reporting Real-Time Updates Records Management Reporting/Analytics Reporting & Statistics Scheduling Self Service Portal Status Tracking Task Management Third-Party Integrations Utility Billing Violation Tracking Weed Abatement Control Workflow Automation Workflow Management ## Clariti Integrations Bluebeam Revu Integration rated undefined from -1 review Paysafe Integration rated undefined from -1 review ## Clariti User Reviews Overall Rating 4.3 Ratings Breakdown 5 43% 4 43% 3 14% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.0 Customer support 4.1 Functionality 4.0 Joel Neil W. Verified reviewer Media Production 10000+ employees Used weekly for less than 6 months Review source Reviewed October 2023 Management friendly 5 Tried the estimation feature too in terms of pricing and got great results, very efficient in that way. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Integration with other fields such as accounting helps save time, there is also an audit trail when asked by management and tracking any kinds of activity is easier with the product. Cons: Needs to adapt customisation for spesific users as it is not that easy and mastering the software to get the most of it might take time. Read More LA Laree A. Verified reviewer Government Administration 501-1000 employees Used daily for more than 2 years Review source Reviewed May 2022 Clariti choice for OC 4 Using an enterprise web based solution vs various stand alone systems; our implementation eliminated/combine over 15 plus disjointed systems in one enterprise solution that included business functions and integrated the several service areas of OCPW involved in the entitlement and permitting process, such as OC Survey (map checking/subdivision services), OC Infrastructure (Roads, Traffic, Flood), and Environmental Resources, Agriculture Commissioner. Additional enhanced efficiencies associated with LMS include electronic plan check reviews and mobile inspection, interface with OC Survey Land Information System/GIS, robust reporting/dashboard features that provide operational and management-level reporting for the purposes of monitoring and managing customer satisfaction, work and staffing levels, and finances. Our customers (applicants, developers, citizens etc.) have the ability to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires as well as ability to process payment transactions online (including invoices). A lesson learned was that we should have ensured that a Clariti representative/team member work along side us throughout the development/implementation/deployment. Plus is that we now have a monthly customer service call with open communication, collaboration, ongoing customer service/ client support which is gives Clariti an excellent rating. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ability to operate our entire Development Services business and customer service with in a cloud based environment and have all of our services available to the public via an online portal. This was extremely important during COVID pandemic when our public counter/offices were closed we were able to operate without any interruption of services for all of our planning, entitlements, land development, permitting, plancheck, inspection and code enforcement services. This implementation provided our clients with a streamlined, transparent process including online and mobile devices access. Our customers (applicants, developers, citizens etc.) are able to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires, and record research request. The customer also have the ability to process payment transactions via the online portal. Additionally, Clariti's ongoing support, client customer service, collaboration and open communication is excellent and that is also one of major pros that we like about choosing the Clariti software solution. Cons: The accounting/cashiering limitation that are part of the standard package; We have developed several custom components/packages with the assistance of our County OCIT team to accommodate our various payment options - developer trust accounts, deposits for T&M permits, Fee/valuation based permits, invoicing; Limitations on number of items in online cart for processing payments; basic package solution didn't meet some of our existing business requirements (packages, bulk processing, mass editing) which resulted in additional customizations. Reasons for choosing Clariti cost and price point vendor solution would choose again due to the ongoing collaboration and product support; as well as a growing user group based in our local area Reasons for switching to Clariti Legacy System was 20 plus years old; moved to cloud based technology , enterprise system and platform; decided to select a vendor based solution to minimize OCIT customizations an implement an easier long term maintenance solution Read More ML Michael L. Verified reviewer Government Administration 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 Great on paper 3 While this tool looks great on paper and there is definitely some custom coding that is the cause of some of our headaches, it seems as though this tool was not a good fit for us. Especially when we look into sustainability without the work of a vendor or using our very limited customer service hours. As a government entity, the price of this tool is also not economical in our long term goals considering things like the feature base, customer service hours, and functionality experience thus far. Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: The idea that there was a 'plug and enhance' tool that provided a certain functionality that we needed for our operations (applications, permits, etc.) was great. The time needed to build out objects was replaced with more time to build out and/or refine business processes. Cons: The training was rough and difficult to follow. It was disheartening to hear that we could go through the training and not know everything we need to and that was said from the company itself. Licensing is financially cumbersome compared to the price of Salesforce licensing itself. With the price of licensing, it was also disheartening to know that our customer service hours were extremely limited. Specifically, the payment piece (i.e. cart, payment, fee payment, etc.) is notably confusing in terms of configuration and, to me, seemed like way too many records being created for one payment. Reasons for choosing Clariti We were sold on the idea that we could save project time by not having to build out a number of objects and processes because this tool did that for us for the most part. Read More MR Monica R. Verified reviewer Government Administration 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2020 Going Online 4 My overall experience I would give it a 7 out of 10. It is very progressive cloud base system and it was a easy transition from our old system. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: I like the interface and ease of learning the system. The system is user friendly and does not take a rocket scientist to learn it. or train others. Cons: The customer support was limited at times because we are on a different time zone. I also would have like to have more onsite training and visits from the company for them to fully understand our operational process. I also did not like that we are not provided any training guides once the product is built. Reasons for choosing Clariti Bought the City of Hampton template and it was inexpensive compared competitors. Read More JD Jo D. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2020 Clariti 4 Professional and caring staff, ready to help. The product means our needs and is user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: IT is used daily by our permitting department and Neighborhood Codes Enforcement division. During the time of COVID, being able to offer permitting on-line to our citizens was a bonus for contractors and citizens. Now other departments in our City are considering the on-line functions that Clariti offers. The technical support staff is knowledgeable and responsive. Cons: Integration was challenging but the team worked with us until the mission was accomplished. Reasons for choosing Clariti NA Reasons for switching to Clariti The software was old and obsolete Read More RC Rohan C. Verified reviewer Architecture & Planning 51-200 employees Used daily for more than 2 years Review source Reviewed September 2020 RC Review 5 GREAT!! Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: This software allows for virtually limitless possibilities with regards to permitting, working online, documentation, preparing letters, entering comments, pricing and fees, ease of change and corrections etc. Cons: Sometimes there are a few hickups, however they are usually addressed in a timely manner Reasons for switching to Clariti Management decision Read More LD Linda D. Verified reviewer Government Administration 2-10 employees Used daily for more than 2 years Review source Reviewed September 2020 Great Software 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I like the ease of using this software and the ease of navigating through the program. Cons: I cannot think of anything that I like least about this software. 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