bsport vs Pike13

RATING:

4.5

(193)

bsport has 193 reviews and a rating of 4.45 / 5 stars vs Pike13 which has 140 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (193)
4.1 (140)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 15, 2024
September 20, 2023
Pros/Cons
  • Pros

  • I love that I can process a SEPA directly from my clients account and get payment confirmation through the system automatically. This saves a lot of time.
  • The simplicity and efficacité of use and support and help desk and chat.
  • Cons

  • Automatic class emails: If not using the integration with zoom, the zoom link has to be emailed to class participants, which is considered a 'promotional email', so some users may miss this.
  • Tout y est, rien à ajouter de mon point de vue.
Read all user reviews
  • Pros

  • I love how easy it was to set-up and how easy it is for my staff to learn.
  • It has an app which was liked by our staff. Duplicating a session and editing it was easy for repeating classes.
  • Cons

  • The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.
  • Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
Read all user reviews
Pricing Range
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$
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$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos