--- title: "fitli Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of fitli. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if fitli is a good fit for you!" source_url: "https://www.softwareadvice.com/personal-trainer/fitli-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [fitli](https://www.softwareadvice.com/fitness/fitli-profile/) / fitli Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fitness/fitli-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fitness/fitli-profile/alternatives/) # fitli User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 131 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 111 reviews (85%) - 4 stars: 19 reviews (15%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. - They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. - It is an intuitive program, booking is super easy and unlike some other fitness booking apps, Fitli will automatically send links for my online classes. ### Most mentioned cons - We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. - Currently I have to choose "all" so I can get the purchase notifications but consequently I get every single notice when one of my 40+ clients signs up and it clogs my email box. - My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same. ## fitli customer reviews Showing reviews 1-25 of 131 (page 1). ### Fitli is THE BEST! - Overall rating: 5/5 - Reviewer: Pat T. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have absolutely no complaints, honestly. Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fitli's customer service is the absolute BEST! They are always there and will never let you flouder! Though the learning curve was tough in the beginning, it was never impossible thanks to their support. I always felt like our accounts were secure, our customers had an easy time booking and I was easily able to manage the schedule. #### Cons We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. --- ### Great value for service - Overall rating: 5/5 - Reviewer: Shannan K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I always receive fabulous and timely help from Fitli customer service agent [sensitive content hidden]! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The value I pay for such a professional and seamless service. #### Cons The only con I have is being able to attach a note to customer emails when they book a service. My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same. #### Reasons for switching to fitli The cost for mind body was outrageous for a small Pilates business such as mine. --- ### Great Product - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli keeps my days organized, and it’s easy and fast to access. Customers quickly adjust to using fitli, and the class reminders are helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fitli is simple to use and most importantly, works with my small studio’s budget. I sat through many demos before choosing fitli. Fitli offers almost all of the bells & whistles of other scheduling programs at a fraction of the cost. #### Cons Last I knew the fitli app won’t work on Android, you may run into a student having trouble with the app and this is most likely the reason. My students with droids go directly through my website to book rather than using the app. --- ### AMAZING!!! - Overall rating: 5/5 - Reviewer: Alexa S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is absolutely unmatched. Any questions I had when launching my business were answered almost immediately via email. [sensitive content hidden] is absolutely phenomenal with communication and explaining it away that’s easy to understand I could not say enough great things about the Fitli team! #### Cons I have no complaints it’s wonderful! I had a pretty big lunch for my Pilates studio, causing the app to crash for a little bit and the team was so quick to get everything figured out for me and make it as seamless as possible! --- ### Fitli is awesome - Overall rating: 5/5 - Reviewer: Kerri B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exactly what we need and exactly what we don’t in a program for a boutique Pilates studio #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Super straight forward! My 80 yo clients are able to use it! #### Cons Don’t have anything bad to say. If there are any problems with the program they are immediately fixed #### Reasons for choosing fitli Pricing and ease of user application. I have older clients #### Reasons for switching to fitli Cost and the ease of use for clients signing up --- ### Love fitli! - Overall rating: 4/5 - Reviewer: Jordan W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros love that it’s easy to use, and very affordable! #### Cons Not as customizable as I’d like. (Would love to be able to set different booking/cancellation policies for different classes). Client app is a little lacking (especially their view of the session bank, it’s a little confusing) #### Reasons for choosing fitli Price was the most important factor. Many of the other brands were so much more expensive, they did offer more features but price was more important to me. --- ### Solid Inexpensive Booking App with Great Customer Service! - Overall rating: 5/5 - Reviewer: Carol H. - Verified reviewer: Yes - Industry: Performing Arts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use for business and clients, great customer support, FANTASTIC price, and many useful features such as autorenew, messaging, and reporting. #### Cons My iOS students love it, but still there is no app for Fitli or a business portal. #### Reasons for choosing fitli Fitli had the features I needed at a price my small nonprofit dance school could afford. --- ### Make your business run smooth - Overall rating: 5/5 - Reviewer: Caroline C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The fitli support is wonderful and always responds in a timely manner. I would definitely recommend Fitli! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that clients can sign up, cancel, pay all on the site and without me!! I also love that I can send messages to the class. #### Cons I would love to be able to send a text message through Fitli to ALL of my clients/members #### Reasons for choosing fitli Fitli was considerably Cheaper. Being a small startup company as the owner/inly trainer, cost was the most important. #### Reasons for switching to fitli I wanted to be able to do Credit card payments and I wanted less work on the business side of my work --- ### Highly recommend Fitli! - Overall rating: 5/5 - Reviewer: Krista S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had nothing but incredible experiences with all fitli staff. Whenever a little issue comes up, fitli team is on top of it and I appreciate that. I also love how the company focus' on customer service for the business. I love the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it is to navigate the software and how clean it looks and feels. #### Cons I do wish it could be even a wee bit more customized to my business (even just being able to match the colors inside fitli to my company colors). I also wish there was a shopping cart option so I could sell more than one item at a time. #### Reasons for choosing fitli Customer service, price and actual software. It was the best choice for my business. #### Reasons for switching to fitli I hate mindbody, how big the software is, so much unnecessary stuff...I don't like how big the company is, I was a wee little number to them, zero real focus on customer service. And it became way to expensive for my small business. --- ### Best Scheduler I've Used! - Overall rating: 5/5 - Reviewer: James A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Having been in business for nearly 12 years, I've used SO many different apps and softwares and generally received more frustration than benefit, especially for the money I was spending. Additionally, if I wanted an app, there was usually an even heftier up charge, as most scheduling softwares are designed for large scale gyms and fitness centers, or single use massage therapists. Since I do both massage and personal training, I needed an app that could effectively accommodate both lines of business without breaking the bank. Fitli fit that perfectly! Their ease of scheduling, adding different lines of business, incorporating packages across those lines of business, setting up classes for drop ins and waiting lists has helped my business grow. Because we all know, if the client is inconvenienced, we pay the price, our software doesn't. And I firmly believe Fitli gets that with their product and business model! Would DEFINITELY recommend to anyone! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of scheduling multiple clients. Ability to incorporate packages & sharing them among families. Timely notifications and reminders for both myself and my clients. Quick turnaround on receiving payments through the app. Extremely responsive and helpful customer service! #### Cons It's a newer system, so some features aren't available yet. There's an iPhone app, but not an Android app yet #### Reasons for switching to fitli Even when I was running our gym with over 10 trainers and massage therapists, Mindbody was a hassle. I was spending hundreds of dollars a month for options we never used, and still didn't have all the options we needed. We weren't a huge commercial gym and that's what Mindbody was designed for. And they made a point to remind us of that whenever we had issues. --- ### Best customer service - Overall rating: 5/5 - Reviewer: Nora B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli works great for my small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service. Always available to answer questions and find solutions. #### Cons There is not an android app, the home schedule shows all hours vs only hours works to enlarge the appointment details. #### Reasons for choosing fitli Price was more affordable for a small business --- ### Perfect for me - Overall rating: 5/5 - Reviewer: Lynne W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help. Questions are answered promptly and satisfactorily. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is very straightforward and easy to use. The staff are very responsive to my questions. #### Cons I would like for it to be available on android. #### Reasons for choosing fitli My interaction with Fitli when choosing software was what won me over. They were responsive to questions, concerns and readily available to help out when I was ready to set up. #### Reasons for switching to fitli Mindbody was cumbersome, and overpriced. New features actually put competitors on the opening page of the app which could take customers elsewhere. If you advertised on that page, they would take a percentage of the booking - I PAY for people to book classes and shouldn't have to pay for the service to advertise competitors and/or charge me for having to advertise specials. MB also did not respond to complaints or concerns. --- ### User And customer friendly - Overall rating: 5/5 - Reviewer: Rhea P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From my first demo with [SENSITIVE CONTENT HIDDEN] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesn’t already exist they find a way to make it happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is so easy to use. Straight forward and functional. #### Cons Moving or rescheduling appointments could use some streamlining #### Reasons for choosing fitli There customer service is incredible. I feel like they want my business to succeed just as much as I do. They truly care about what there customers need and find a way to make it happen. #### Reasons for switching to fitli Cost mostly. Also found it extremely frustrating when pricing, or features were changed with very little or if any notice. --- ### I highly recommend Fitli for your small business - Overall rating: 5/5 - Reviewer: Dawn C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would and have highly recommend Fitli, my experience has been nothing but great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Fitli software is super easy to use. I used to use another brand that was ridiculously complicated. Fitli is super easy to set up and their customer service is amazing. Both of these things are super important to me. #### Cons There are no cons. I love Fitli, they have been great for me in all ways! #### Reasons for switching to fitli Mind Body was crazy expensive & confusing. They didn't really care about small businesses and even though I started using them from the beginning. It was a happy day when I ditched them and found Fitli. They care about small businesses and you feel like you are getting individual attention for your specific needs. --- ### 57FIT review - Overall rating: 4/5 - Reviewer: MARCUS W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience has been great for the business! Very responsive. Very professional. I love to support snall businesses that take care of their clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They do a great job of communicating and answering questions in a timely message. The y listen to feedback and respond appropriately. #### Cons A few features you would see on some of the bigger apps. Being a small business, it's completely understandable. --- ### 5 Stars for Fitli - Overall rating: 5/5 - Reviewer: Ruth G. - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli is a comprehensive studio management system. I've been using it for four years and am completely satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli was easy to set up and is easy to use. The support has been fantastic. Very quick and personalized response when I need it. #### Cons I can't think of anything I don't like about it. --- ### Fitli a great resource for a small studio - Overall rating: 5/5 - Reviewer: Patricia B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Fitli was a great resource and fills a need that many studios have with tracking, registration, attendance, and record keeping. It continues to improve as time goes on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fitli gives a cost effective way to manage classes and times and students that, once set up, puts a lot of the hard work to rest. The customer service is very quick to respond and is always polite and helpful. #### Cons I would like to have seen a record of what emails were sent to whom by date and be offered a test email. I don't want to have to send an email to myself everytime. --- ### Best customer service, hands down - Overall rating: 5/5 - Reviewer: Tara F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered I enjoy using Fitli. They are affordable, reliable, helpful and the program is useful for our small yoga studio. I trust them, the program, and recommend it to others without reservation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Because we are a small yoga studio, we don't need all the bells and whistles that some of the 'main stream' products offer, nor can our budget afford them. Fitli meets our needs and our budget and their customer service is hands down some of the best I've ever experienced. They are knowledgable, responsive, helpful and available. I enjoy working with their team. The program is easy to use and reliable. When I first started using it, we were only using it for credit card processing and to build our membership database. Over time our studio has evolved, and we are now using it for attendance, class notes, teacher communication, class registration, credit card processing, and student communication. Honestly, I've never had a single problem with the program and highly recommend it to other studios. #### Cons Like all programs there are some limitations, but the team is responsive to client feedback and is always working on adding features that we've requested. Over time they have made some new features available that have been helpful. If I made a list of everything that it is missing that I would like to have for our studio, it would still be a short list. --- ### Best customer service - Overall rating: 5/5 - Reviewer: Zina D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have recommended them to other studios that i do training for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best customer service ever they've worked with me on several different projects and ideas. They are always looking to make it better. #### Cons Dont have anything right now to add ... adding more robust reporting maybe... #### Reasons for choosing fitli Customer service was the big issue and how willing they were to help me convert everything being a small business owner that was important. --- ### Best Value and Service for your money - Overall rating: 5/5 - Reviewer: Brian K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered 5-star experience across the board. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli is easy to use and understand. It's not clogged with extra features that just make things more confusing and slow like other programs I've used or looked into. The customer service is the best I've ever experienced. [SENSITIVE CONTENT] and his team respond quickly to any issues and go above and beyond to resolve any issues. #### Cons I started with Fitli when the company was fairly new, so there were not as many features as other programs. But the Fitli team is regularly updating the program with new features and actually listens to suggestions and implements them to constantly improve the program. --- ### Been with them for 6+ Years - Overall rating: 5/5 - Reviewer: Autumn A. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent overall. Pricing is reasonable compared to other similar products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is exceptional with a quick response time. #### Cons Would like additional features such as different payment integrations like PayPal, for example. #### Reasons for choosing fitli Pricing was attractive for a new business --- ### Great system has really helped me grow my business - Overall rating: 4/5 - Reviewer: Allie P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Really enjoy it. I feel like I made a good decision by going with them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lots of capabilities in one place ughhhh #### Cons Some functions are confusing or limited #### Reasons for choosing fitli Ugh I’m getting tired ok this is super ridiculous #### Reasons for switching to fitli Needed to book classes --- ### Amazing Customer Service - Overall rating: 5/5 - Reviewer: JoAnne S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Whenever I need assistance, I contact [sensitive content hidden] directly, and she is always very responsive and resolves any issues that I have. Her customer service is second to none. #### Cons Would like to have customers book multiple classes with one transaction, as well as order multiple retails products with one transaction. --- ### Affordable, accessible and great support - Overall rating: 5/5 - Reviewer: Christina F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payments and scheduling. While they have steadily improved their product every year and continue to do so. I'm grateful for what they offer small business owners like me. #### Cons The only thing I would welcome further is easier access to change appointments already in the system more fluidly. --- ### Fitli is perfect for my small business needs - Overall rating: 4/5 - Reviewer: Erica R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is fantastic and the value is great - it gives me the functionality I need without a whole bunch of fancy features I won't use. I was looking for a solid POS system and reservation system. #### Cons Currently there is only one option to receive email notifications - all or nothing. I want to be notified when someone makes a purchase, but I do not want to be notified every time someone signs up for a class. Currently I have to choose "all" so I can get the purchase notifications but consequently I get every single notice when one of my 40+ clients signs up and it clogs my email box. #### Reasons for switching to fitli Wellness Living was expensive and the customer service was awful. ## More reviews [Next reviews](https://www.softwareadvice.com/fitness/fitli-profile/reviews/?page=2) --- fitli Reviews, Pros and Cons - 2026 Software Advice