--- title: "fitli Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of fitli. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if fitli is a good fit for you!" source_url: "https://www.softwareadvice.com/personal-trainer/fitli-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Gym Management Software](https://www.softwareadvice.com/gym-management/) / [fitli](https://www.softwareadvice.com/fitness/fitli-profile/) / fitli Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fitness/fitli-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fitness/fitli-profile/alternatives/) # fitli User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 131 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 111 reviews (85%) - 4 stars: 19 reviews (15%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. - They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. - It is an intuitive program, booking is super easy and unlike some other fitness booking apps, Fitli will automatically send links for my online classes. ### Most mentioned cons - We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. - Currently I have to choose "all" so I can get the purchase notifications but consequently I get every single notice when one of my 40+ clients signs up and it clogs my email box. - My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same. ## fitli customer reviews Showing reviews 1-25 of 131 (page 1). ### Fitli is THE BEST! - Overall rating: 5/5 - Reviewer: Pat T. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have absolutely no complaints, honestly. Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fitli's customer service is the absolute BEST! They are always there and will never let you flouder! Though the learning curve was tough in the beginning, it was never impossible thanks to their support. I always felt like our accounts were secure, our customers had an easy time booking and I was easily able to manage the schedule. #### Cons We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. --- ### Exceptional stidio software. Easy setup and use. - Overall rating: 5/5 - Reviewer: Mary S. - Verified reviewer: Yes - Industry: Sports - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer service is exceptional. I have used other schediling apps and felt like just a number because I was a small studio. The ease of setup and use. My clients find it very easy to book and pay online. They are always making upgrades and they take customer input. #### Cons This would be a third party api. It would nice if my reviews could be seen on google. #### Reasons for choosing fitli ease of use and cost. I am a small studio and the sales team treated me very well and answered all of my questions. #### Reasons for switching to fitli Customer service and support. Conversion was not easy. --- ### Great Product - Overall rating: 5/5 - Reviewer: Heather H. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli keeps my days organized, and it’s easy and fast to access. Customers quickly adjust to using fitli, and the class reminders are helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fitli is simple to use and most importantly, works with my small studio’s budget. I sat through many demos before choosing fitli. Fitli offers almost all of the bells & whistles of other scheduling programs at a fraction of the cost. #### Cons Last I knew the fitli app won’t work on Android, you may run into a student having trouble with the app and this is most likely the reason. My students with droids go directly through my website to book rather than using the app. --- ### AMAZING!!! - Overall rating: 5/5 - Reviewer: Alexa S. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is absolutely unmatched. Any questions I had when launching my business were answered almost immediately via email. [sensitive content hidden] is absolutely phenomenal with communication and explaining it away that’s easy to understand I could not say enough great things about the Fitli team! #### Cons I have no complaints it’s wonderful! I had a pretty big lunch for my Pilates studio, causing the app to crash for a little bit and the team was so quick to get everything figured out for me and make it as seamless as possible! --- ### Fitli is awesome - Overall rating: 5/5 - Reviewer: Kerri B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exactly what we need and exactly what we don’t in a program for a boutique Pilates studio #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Super straight forward! My 80 yo clients are able to use it! #### Cons Don’t have anything bad to say. If there are any problems with the program they are immediately fixed #### Reasons for choosing fitli Pricing and ease of user application. I have older clients #### Reasons for switching to fitli Cost and the ease of use for clients signing up --- ### Love fitli! - Overall rating: 4/5 - Reviewer: Jordan W. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros love that it’s easy to use, and very affordable! #### Cons Not as customizable as I’d like. (Would love to be able to set different booking/cancellation policies for different classes). Client app is a little lacking (especially their view of the session bank, it’s a little confusing) #### Reasons for choosing fitli Price was the most important factor. Many of the other brands were so much more expensive, they did offer more features but price was more important to me. --- ### Solid Inexpensive Booking App with Great Customer Service! - Overall rating: 5/5 - Reviewer: Carol H. - Verified reviewer: Yes - Industry: Performing Arts - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use for business and clients, great customer support, FANTASTIC price, and many useful features such as autorenew, messaging, and reporting. #### Cons My iOS students love it, but still there is no app for Fitli or a business portal. #### Reasons for choosing fitli Fitli had the features I needed at a price my small nonprofit dance school could afford. --- ### Make your business run smooth - Overall rating: 5/5 - Reviewer: Caroline C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The fitli support is wonderful and always responds in a timely manner. I would definitely recommend Fitli! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that clients can sign up, cancel, pay all on the site and without me!! I also love that I can send messages to the class. #### Cons I would love to be able to send a text message through Fitli to ALL of my clients/members #### Reasons for choosing fitli Fitli was considerably Cheaper. Being a small startup company as the owner/inly trainer, cost was the most important. #### Reasons for switching to fitli I wanted to be able to do Credit card payments and I wanted less work on the business side of my work --- ### Highly recommend Fitli! - Overall rating: 5/5 - Reviewer: Krista S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've had nothing but incredible experiences with all fitli staff. Whenever a little issue comes up, fitli team is on top of it and I appreciate that. I also love how the company focus' on customer service for the business. I love the platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how easy it is to navigate the software and how clean it looks and feels. #### Cons I do wish it could be even a wee bit more customized to my business (even just being able to match the colors inside fitli to my company colors). I also wish there was a shopping cart option so I could sell more than one item at a time. #### Reasons for choosing fitli Customer service, price and actual software. It was the best choice for my business. #### Reasons for switching to fitli I hate mindbody, how big the software is, so much unnecessary stuff...I don't like how big the company is, I was a wee little number to them, zero real focus on customer service. And it became way to expensive for my small business. --- ### Fitli Rocks! - Overall rating: 5/5 - Reviewer: Jamey M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have an a wonderful experience with Fitli. Both customer facing, rapid response from backend team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I "still" enjoy Fitli. It's been a tool for my business. We've started small giving the ability to scale without a massive CRM #### Cons Would like more marketing tools otherwise it's going well. I'd also like to be able to change pricing on packages without having to create new templates --- ### Best customer service - Overall rating: 5/5 - Reviewer: Nora B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli works great for my small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service. Always available to answer questions and find solutions. #### Cons There is not an android app, the home schedule shows all hours vs only hours works to enlarge the appointment details. #### Reasons for choosing fitli Price was more affordable for a small business --- ### Perfect for me - Overall rating: 5/5 - Reviewer: Lynne W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help. Questions are answered promptly and satisfactorily. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is very straightforward and easy to use. The staff are very responsive to my questions. #### Cons I would like for it to be available on android. #### Reasons for choosing fitli My interaction with Fitli when choosing software was what won me over. They were responsive to questions, concerns and readily available to help out when I was ready to set up. #### Reasons for switching to fitli Mindbody was cumbersome, and overpriced. New features actually put competitors on the opening page of the app which could take customers elsewhere. If you advertised on that page, they would take a percentage of the booking - I PAY for people to book classes and shouldn't have to pay for the service to advertise competitors and/or charge me for having to advertise specials. MB also did not respond to complaints or concerns. --- ### User And customer friendly - Overall rating: 5/5 - Reviewer: Rhea P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From my first demo with [SENSITIVE CONTENT HIDDEN] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesn’t already exist they find a way to make it happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is so easy to use. Straight forward and functional. #### Cons Moving or rescheduling appointments could use some streamlining #### Reasons for choosing fitli There customer service is incredible. I feel like they want my business to succeed just as much as I do. They truly care about what there customers need and find a way to make it happen. #### Reasons for switching to fitli Cost mostly. Also found it extremely frustrating when pricing, or features were changed with very little or if any notice. --- ### I highly recommend Fitli for your small business - Overall rating: 5/5 - Reviewer: Dawn C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would and have highly recommend Fitli, my experience has been nothing but great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Fitli software is super easy to use. I used to use another brand that was ridiculously complicated. Fitli is super easy to set up and their customer service is amazing. Both of these things are super important to me. #### Cons There are no cons. I love Fitli, they have been great for me in all ways! #### Reasons for switching to fitli Mind Body was crazy expensive & confusing. They didn't really care about small businesses and even though I started using them from the beginning. It was a happy day when I ditched them and found Fitli. They care about small businesses and you feel like you are getting individual attention for your specific needs. --- ### Five Stars for Fitli - Overall rating: 5/5 - Reviewer: Megh Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I any time I have had an issue it has always been user error; the support staff has always been quick, polite and thorough. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been in the fitness industry for ten years, over that time I have used many booking programs. Fitli is the best that I have used. It is an intuitive program, booking is super easy and unlike some other fitness booking apps, Fitli will automatically send links for my online classes. #### Cons Honestly, my major con is that there is not an android app yet. --- ### Business Review - Overall rating: 5/5 - Reviewer: Dahiana B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Incredible experience - always welcoming with resolution and assisted help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So accessible , easy to understand & friendly customer service #### Cons nothing - no comment! BIG FAN and grateful! --- ### Yoga Center of Deerfield Beach recommends Fitli! - Overall rating: 5/5 - Reviewer: louise g. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. If not for Fitli, we might not have made it through the pandemic. Making the transition from paper passes and payment in studio to an online program of classes and registration has been daunting. Our questions to Fitli were addressed immediately. We were able to schedule quick online chats for more challenging questions and quick responses to emails helped us out of many mini-crises. We found the pricing fair and the support exceptional. Highly recommended. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been an old-school studio for 50 years. 2020 changed everything, and thankfully, we found Fitli at just the right time. We were able to set up online classes using Zoom with payment and registration all online. We are indebted to the support staff at Fitli who helped us every step of the way, and continue to listen and address our concerns. #### Cons It was difficult for our clientele, many older and not computer savvy, to get used to online booking and payment. Sometimes they still miss the "confirm" step when processing a payment. But these extra steps are a protection for our clients so they don't make erroneous purchases. It's taken some practice, but most everyone now is conversant and comfortable with this program. #### Reasons for choosing fitli Fitli was priced more favorably and the product was far easier to use than many others that we considered. The support team has been incredibly responsive and helpful. --- ### Best Studio Software! - Overall rating: 5/5 - Reviewer: Connie A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with Fitli since we opened Delta Yoga and Wellness. The team at Fitli has been by our sides as we struggled to setup our first classes, through the pandemic, and now as we offer yoga to our local community. The staff is always responsive, understanding, & professional. The software is adaptable, easy to setup and end-user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Software is easy to setup and easy for the end-user. We love the report functions! We love being able to customize the calendar! #### Cons Honestly - nothing. The product works for us! #### Reasons for choosing fitli Cost and responsiveness of the Fitli Staff --- ### Best customer service - Overall rating: 5/5 - Reviewer: Zina D. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Have recommended them to other studios that i do training for #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best customer service ever they've worked with me on several different projects and ideas. They are always looking to make it better. #### Cons Dont have anything right now to add ... adding more robust reporting maybe... #### Reasons for choosing fitli Customer service was the big issue and how willing they were to help me convert everything being a small business owner that was important. --- ### Best Value and Service for your money - Overall rating: 5/5 - Reviewer: Brian K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This review was submitted organically. No incentive was offered 5-star experience across the board. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli is easy to use and understand. It's not clogged with extra features that just make things more confusing and slow like other programs I've used or looked into. The customer service is the best I've ever experienced. [SENSITIVE CONTENT] and his team respond quickly to any issues and go above and beyond to resolve any issues. #### Cons I started with Fitli when the company was fairly new, so there were not as many features as other programs. But the Fitli team is regularly updating the program with new features and actually listens to suggestions and implements them to constantly improve the program. --- ### Been with them for 6+ Years - Overall rating: 5/5 - Reviewer: Autumn A. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent overall. Pricing is reasonable compared to other similar products. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is exceptional with a quick response time. #### Cons Would like additional features such as different payment integrations like PayPal, for example. #### Reasons for choosing fitli Pricing was attractive for a new business --- ### Great system has really helped me grow my business - Overall rating: 4/5 - Reviewer: Allie P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Really enjoy it. I feel like I made a good decision by going with them #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Lots of capabilities in one place ughhhh #### Cons Some functions are confusing or limited #### Reasons for choosing fitli Ugh I’m getting tired ok this is super ridiculous #### Reasons for switching to fitli Needed to book classes --- ### Amazing Customer Service - Overall rating: 5/5 - Reviewer: JoAnne S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Whenever I need assistance, I contact [sensitive content hidden] directly, and she is always very responsive and resolves any issues that I have. Her customer service is second to none. #### Cons Would like to have customers book multiple classes with one transaction, as well as order multiple retails products with one transaction. --- ### Affordable, accessible and great support - Overall rating: 5/5 - Reviewer: Christina F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Payments and scheduling. While they have steadily improved their product every year and continue to do so. I'm grateful for what they offer small business owners like me. #### Cons The only thing I would welcome further is easier access to change appointments already in the system more fluidly. --- ### Fitli is perfect for my small business needs - Overall rating: 4/5 - Reviewer: Erica R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer service is fantastic and the value is great - it gives me the functionality I need without a whole bunch of fancy features I won't use. I was looking for a solid POS system and reservation system. #### Cons Currently there is only one option to receive email notifications - all or nothing. I want to be notified when someone makes a purchase, but I do not want to be notified every time someone signs up for a class. Currently I have to choose "all" so I can get the purchase notifications but consequently I get every single notice when one of my 40+ clients signs up and it clogs my email box. #### Reasons for switching to fitli Wellness Living was expensive and the customer service was awful. ## More reviews [Next reviews](https://www.softwareadvice.com/fitness/fitli-profile/reviews/?page=2) --- fitli Reviews, Pros and Cons - 2026 Software Advice