--- title: "fitli Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of fitli. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if fitli is a good fit for you!" source_url: "https://www.softwareadvice.com/personal-trainer/fitli-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Gym Management Software](https://www.softwareadvice.com/gym-management/) / [fitli](https://www.softwareadvice.com/fitness/fitli-profile/) / fitli Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/fitness/fitli-profile/) Reviews [Alternatives](https://www.softwareadvice.com/fitness/fitli-profile/alternatives/) # fitli User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 131 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 5.0/5 - Value for money: 4.9/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 111 reviews (85%) - 4 stars: 19 reviews (15%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. - They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. - It is an intuitive program, booking is super easy and unlike some other fitness booking apps, Fitli will automatically send links for my online classes. ### Most mentioned cons - We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. - Currently I have to choose "all" so I can get the purchase notifications but consequently I get every single notice when one of my 40+ clients signs up and it clogs my email box. - My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same. ## fitli customer reviews Showing reviews 1-25 of 131 (page 1). ### Fitli is the best! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Fitli has been amazing. I've relied on this system for years, and I'll continue to do do. I truly love how easy they make my life as a small business owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli is a wonderful application and tool for my personal training business. The Fitli program allows me to handle my clients info and financial reports with ease. #### Cons There's really not much to complain about when it comes to Fitli. However, just like any other application, its not perfect, but definitely worth having. --- ### Read it ALL About it, The Police & Fitli - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Events Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's an all in one for my studio needs. I am fully satisfied. It manages my calendar for classes and PT. The students love that they can freely open their phones and keep up with class and stay in the know of what's going o at their place of choice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli is a lifesaver with a big bang for your buck! It allowed freedom to do other things around the studio while clients were able to book and pay their monthly fees without a hassle. No police trolling here. Great app that does a lot for small businesses for the value of money. The cost is affordable. Scheduling is simple to book and follow while customer service is fast as lightening. Awesome app for studios and small gyms. #### Cons I wish this app was designed for androids also. It works great with apple products. Clients should be able to sign up with their phones also and not just the pc --- ### AMAZING!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service is absolutely unmatched. Any questions I had when launching my business were answered almost immediately via email. [sensitive content hidden] is absolutely phenomenal with communication and explaining it away that’s easy to understand I could not say enough great things about the Fitli team! #### Cons I have no complaints it’s wonderful! I had a pretty big lunch for my Pilates studio, causing the app to crash for a little bit and the team was so quick to get everything figured out for me and make it as seamless as possible! --- ### Team Up Essentrics review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service is quick and it is user-friendly. Any issue i have the customer service reps respond and fix issues within less then 2 hours. Pretty impressive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use and the customer service is quick to respond. I enjoyed my original account rep but I understand people move on. [sensitive content hidden] was great #### Cons Nothing it all seems to work well for what my business uses it for. I don't have any complaints. It seems to work --- ### Fusion Fitness Studio and Fitli work well together - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been easy and simple to work with them and the support staff is quick to assist with any problems or concerns. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's easy for my clients and myself to use. The app makes it convenient for everyone since most use their phones to sign up and into classes. #### Cons The price has gone up since I first signed up but that is typical for most companies so I can't complain too much. --- ### We couldn't run our business without Fitli! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We couldn't run our business without Fitli. Their customer support is outstanding! Highly recommend!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fitli makes it so easy for our clients to book business with us and for us to keep track of all sales and bookings. #### Cons Nothing comes to mind. Any issue we have is almost immediately resolved by their customer support team. --- ### Fitli is THE BEST! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! I have absolutely no complaints, honestly. Quite the opposite - just accolades. If you are a yoga studio or any kind of business that runs classes, sets up private appointments and sells merchandise, this is an excellent platform for your needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Fitli's customer service is the absolute BEST! They are always there and will never let you flouder! Though the learning curve was tough in the beginning, it was never impossible thanks to their support. I always felt like our accounts were secure, our customers had an easy time booking and I was easily able to manage the schedule. #### Cons We are a rowing organization and though the designers of fitli tried hard to tweak the software to fit our needs, there were so many things we could not do with the software that we needed so we had to employ other software apps to get all of our work done. --- ### Great value for service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered I always receive fabulous and timely help from Fitli customer service agent [sensitive content hidden]! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The value I pay for such a professional and seamless service. #### Cons The only con I have is being able to attach a note to customer emails when they book a service. My clients sometimes feel the Fitli app is not user friendly, but I don’t feel the same. --- ### Great Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli keeps my days organized, and it’s easy and fast to access. Customers quickly adjust to using fitli, and the class reminders are helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Fitli is simple to use and most importantly, works with my small studio’s budget. I sat through many demos before choosing fitli. Fitli offers almost all of the bells & whistles of other scheduling programs at a fraction of the cost. #### Cons Last I knew the fitli app won’t work on Android, you may run into a student having trouble with the app and this is most likely the reason. My students with droids go directly through my website to book rather than using the app. --- ### Fitli is awesome - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exactly what we need and exactly what we don’t in a program for a boutique Pilates studio #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Super straight forward! My 80 yo clients are able to use it! #### Cons Don’t have anything bad to say. If there are any problems with the program they are immediately fixed --- ### Exceptional stidio software. Easy setup and use. - Overall rating: 5/5 - Reviewer: Mary S. - Industry: Sports - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. when I post a question for help in the chat I get an immediate response. If they are offline the next day there is a response. The reports are great for taxes and session usage for customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer service is exceptional. I have used other schediling apps and felt like just a number because I was a small studio. The ease of setup and use. My clients find it very easy to book and pay online. They are always making upgrades and they take customer input. #### Cons This would be a third party api. It would nice if my reviews could be seen on google. --- ### Love fitli! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros love that it’s easy to use, and very affordable! #### Cons Not as customizable as I’d like. (Would love to be able to set different booking/cancellation policies for different classes). Client app is a little lacking (especially their view of the session bank, it’s a little confusing) --- ### Solid Inexpensive Booking App with Great Customer Service! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Performing Arts - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been a Fitli customer since 2018 and absolutely love them. They offer a solid complement of features for easy registration, renewals, tracking, reporting, and communications. And when a student falsely accused my business of a chargeback, they were incredibly helpful, resulting in an a ruling in my favor--TWICE--which I'm told is extremely rare. This is a wonderful business and I recommend them highly. You get a lot of bang for your buck! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use for business and clients, great customer support, FANTASTIC price, and many useful features such as autorenew, messaging, and reporting. #### Cons My iOS students love it, but still there is no app for Fitli or a business portal. --- ### Make your business run smooth - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The fitli support is wonderful and always responds in a timely manner. I would definitely recommend Fitli! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love that clients can sign up, cancel, pay all on the site and without me!! I also love that I can send messages to the class. #### Cons I would love to be able to send a text message through Fitli to ALL of my clients/members --- ### Fitli Rocks! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have an a wonderful experience with Fitli. Both customer facing, rapid response from backend team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I "still" enjoy Fitli. It's been a tool for my business. We've started small giving the ability to scale without a massive CRM #### Cons Would like more marketing tools otherwise it's going well. I'd also like to be able to change pricing on packages without having to create new templates --- ### 57FIT review - Overall rating: 4/5 - Reviewer: marcus w. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience has been great for the business! Very responsive. Very professional. I love to support snall businesses that take care of their clients. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They do a great job of communicating and answering questions in a timely message. The y listen to feedback and respond appropriately. #### Cons A few features you would see on some of the bigger apps. Being a small business, it's completely understandable. --- ### Great scheduling system for us - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli fits our needs as a small studio. There aren't too many reports or informations that we don't need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and always improving the features and great costumer service. #### Cons The interface on the business side could be a better. --- ### Best customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fitli works great for my small business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service. Always available to answer questions and find solutions. #### Cons There is not an android app, the home schedule shows all hours vs only hours works to enlarge the appointment details. --- ### Perfect for me - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: August 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. My clients found the software easy to use and did not experience glitches with the system. I loved the accessibility to help. Questions are answered promptly and satisfactorily. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This software is very straightforward and easy to use. The staff are very responsive to my questions. #### Cons I would like for it to be available on android. --- ### User And customer friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: January 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From my first demo with [SENSITIVE CONTENT HIDDEN] I was hooked. What I love most about this company is the people. The are knowledgeable, responsive and I never feel like I am being sold to. If there is something I feel I could use as a business owner that doesn’t already exist they find a way to make it happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is so easy to use. Straight forward and functional. #### Cons Moving or rescheduling appointments could use some streamlining --- ### I highly recommend Fitli for your small business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I would and have highly recommend Fitli, my experience has been nothing but great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Fitli software is super easy to use. I used to use another brand that was ridiculously complicated. Fitli is super easy to set up and their customer service is amazing. Both of these things are super important to me. #### Cons There are no cons. I love Fitli, they have been great for me in all ways! --- ### Great service. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use! I really enjoy using this service. #### Cons No problems, very easy to navigate the services. --- ### Yoga Center of Deerfield Beach recommends Fitli! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. If not for Fitli, we might not have made it through the pandemic. Making the transition from paper passes and payment in studio to an online program of classes and registration has been daunting. Our questions to Fitli were addressed immediately. We were able to schedule quick online chats for more challenging questions and quick responses to emails helped us out of many mini-crises. We found the pricing fair and the support exceptional. Highly recommended. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been an old-school studio for 50 years. 2020 changed everything, and thankfully, we found Fitli at just the right time. We were able to set up online classes using Zoom with payment and registration all online. We are indebted to the support staff at Fitli who helped us every step of the way, and continue to listen and address our concerns. #### Cons It was difficult for our clientele, many older and not computer savvy, to get used to online booking and payment. Sometimes they still miss the "confirm" step when processing a payment. But these extra steps are a protection for our clients so they don't make erroneous purchases. It's taken some practice, but most everyone now is conversant and comfortable with this program. --- ### Best Studio Software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been with Fitli since we opened Delta Yoga and Wellness. The team at Fitli has been by our sides as we struggled to setup our first classes, through the pandemic, and now as we offer yoga to our local community. The staff is always responsive, understanding, & professional. The software is adaptable, easy to setup and end-user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Software is easy to setup and easy for the end-user. We love the report functions! We love being able to customize the calendar! #### Cons Honestly - nothing. The product works for us! --- ### Moms Get Fit - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It’s been a great experience, I would highly recommend this for any fitness coach or gym. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It’s easy to use and does exactly what I needed it for. #### Cons It would be nice to turn off emails to clients. I schedule clients myself so I don’t need them to have a fitli app. I would also love to have an app option for me as a coach to app and schedule clients. ---