Hapana
About Hapana
Hapana Pricing
Starting price:
$285.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Hapana
1 - 5 of 34 Reviews
Ben
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
LTYB Review
Our experience with Hapana has been outstanding. We were one of the early adopters and seen the software develop. We are certainly very happy.
PROSThe ease of use and the functionality that enables our brand to run the business. We have 20 Listen To Your Body studios and the software meets our needs and some.
CONSNothing really. The system does what we need it to do.
Reasons for switching to Hapana
Functionality was the big thing. Ability to run our franchise.
Zoe
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Vive Active X Hapana
Class scheduling and client management plays a huge role in how we use Hapana. Both are very user friendly and easy to navigate.
CONSThe app not being completely customisable.
Reasons for switching to Hapana
We wanted to customise our app and the features that benefit the user experience.
Trent
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Outrageous Sales Tactics - With No Service
Steer clear, much better options out there.
PROSNothing, what's the point of making a product that you doesn't work as intended?
CONSThey paint the picture of a dream studio when signing onto their Grow & Core network, all these shiny slides and excitement about the ease of product use. I couldn't be more unhappy from working with them, it takes 7 - 10 days to get any response from their support team. Their products are inferior to almost everything else on the market, difficult to use, slow & doesn't allow to open new tabs seamlessly. I wont be sticking around with these guys much longer, I feel mislead and lied to and cant believe a company this big can be so bad at offering management software. Not a single person ever call you outside of trying to sell you something. You cant find any customer support numbers anywhere because they probably don't exist.
Amber
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Review on OneFitStop
- Personalised App - Engage Marketing system - The customer service!
CONS- Changing a clients details can be tricky - our old software had tabs within the client where you could see all their details instead of having to go back to the dashboard to click into a different section (eg. Payments)
Reason for choosing Hapana
The main reason for us going with One Fit Stop over other softwares was due to the customisable app that we can offer in order to create a better client experience.
Reasons for switching to Hapana
Club Fit had horrible customer service and was not looking to grow with our business.
Matt
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2022
Great product
Overall very happy. Not the cheapest going around but definitely fully stacked with features. We are happy we made the move, and are looking forward to utilising even more of the features included in our Hapana package in the near future. Would recommend.
PROS- Easy integration from previous studio management software - Loads of features - Good integration with social media, email - Automated marketing system is fantastic
CONS- Somewhat lacklustre customer support when compared to other providers, particularly via phone - Issues can take days and weeks to resolve via email - Some ongoing teething issues but most get worked out quickly
